ZipRecruiter

Log In

1

Customer Assistant Representative Jobs in California

Archer Travel Service, Inc

Customer Representative

Malibu, CA · On-site

$18.75 - $25.25/hr

About the job Customer Representative About the job Travel customer representative As a Travel ... You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ...

previous pagenext page

Showing results 21-40

All JobsCustomer Representative JobsCustomer Assistant Representative JobsCustomer Assistant Representative Jobs in California

Customer Assistant Representative information

What is a customer assistant representative?

Customer Assistant Representatives are professionals who help customers by providing information, resolving issues, and assisting with orders or services. They typically work in retail, call centers, or service-based industries, acting as a point of contact between the company and its customers. Their main duties include answering inquiries, processing transactions, handling complaints, and ensuring customer satisfaction. Excellent communication and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to be a customer assistant representative?

To thrive as a Customer Assistant Representative, you need strong communication skills, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is typically required. Exceptional interpersonal skills, patience, and a positive attitude help you stand out in delivering excellent customer service. These skills and qualities are crucial for effectively addressing customer needs, ensuring satisfaction, and contributing to a positive brand image.

What challenges do customer assistant representatives face and how can they be managed?

Customer Assistant Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and quickly resolving complex issues. Successfully managing these situations involves active listening, maintaining patience under pressure, and using clear communication to de-escalate tense interactions. Developing strong problem-solving skills and being familiar with company policies and resources can also help representatives deliver effective solutions while maintaining a positive customer experience.

What is the difference between Customer Assistant Representative vs Customer Service Associate?

AspectCustomer Assistant RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer experience in retail or customer serviceHigh school diploma; similar experience preferred
Work EnvironmentRetail stores, call centers, or service desksRetail stores, call centers, or online support
Employer & Industry UsageCommon in retail, hospitality, and service industriesWidespread across retail, telecom, and service sectors
Search & Comparison IntentOften compared for entry-level customer support rolesSimilar roles with slight variations in job scope

Both Customer Assistant Representatives and Customer Service Associates typically require similar credentials and work in comparable environments within retail and service industries. While their job titles may differ slightly, their roles focus on assisting customers, resolving issues, and providing support. The main difference lies in specific employer terminology or regional usage, but overall, they serve similar functions in customer support teams.

Is remote customer assistant representative a stressful job?

A remote customer assistant representative role can be stressful due to high call volumes, handling difficult customer issues, and meeting performance metrics. However, the level of stress varies depending on the company, workload, and individual coping skills, with some roles offering flexible schedules and support tools to help manage stress.

What are the most commonly searched types of Customer Representative jobs in California?

The most popular types of Customer Representative jobs in California are:

What cities in California are hiring for Customer Assistant Representative jobs?

Cities in California with the most Customer Assistant Representative job openings:

Customer Assistant Representative jobs near you
Infographic showing various Customer Assistant Representative job openings in California as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Representative

Santa Monica, CA • On-site

Archer Travel Service, Inc
Travel Arrangement Services • 11 - 50 employees
Learn more about Archer Travel Service, Incexternal

$18 - $24.50/hr

Other

Re-posted 13 days ago

Job description

About the job Customer Representative
About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities

  • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
  • Assist with travel bookings, changes, cancellations, and special requests.
  • Provide accurate information about destinations, travel documents, and agency policies.
  • Follow up with clients to confirm trip details and satisfaction.
  • Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
  • Excellent verbal and written communication skills.
  • Strong customer service experience (preferably in travel or hospitality).
  • Organized, dependable, and proactive with a high attention to detail.
  • Comfortable with technology and quick to learn booking platforms and systems.
  • Passion for travel and helping others plan unforgettable experiences.
Perks
  • 100% remote work with flexible scheduling.
  • Opportunities for growth within the agency.
  • Travel perks and exclusive industry discounts.
  • Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!

Apply