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Customer Assistant Representative Jobs in California

Lorygen

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Support customer follow-ups and relationship-building activities. * Assist with customer ... Represent the company professionally during all customer interactions. * Participate in ongoing ...

Crown Impact Corporations

Be Seen First

Customer Service Sales Representative

Modesto, CA · On-site

$18 - $20/hr

As a Customer Service Sales Representative, you will assist customers with questions, orders, and service requests while providing a professional and positive experience. Responsibilities: * Provide ...

Jon Renau

Customer Experience Representative

Carlsbad, CA · On-site

$16.50 - $22.50/hr

Customer Experience Representative Company: Jon Renau Location: Carlsbad, California (On-Site ... Provide inventory, backorder, return, and order status information to customers * Assist end ...

Archer Travel Service, Inc

Customer Representative

Indio, CA · On-site

$16.50 - $22.25/hr

About the job Customer Representative About the job Travel customer representative As a Travel ... You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ...

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Customer Assistant Representative information

What is a customer assistant representative?

Customer Assistant Representatives are professionals who help customers by providing information, resolving issues, and assisting with orders or services. They typically work in retail, call centers, or service-based industries, acting as a point of contact between the company and its customers. Their main duties include answering inquiries, processing transactions, handling complaints, and ensuring customer satisfaction. Excellent communication and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to be a customer assistant representative?

To thrive as a Customer Assistant Representative, you need strong communication skills, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is typically required. Exceptional interpersonal skills, patience, and a positive attitude help you stand out in delivering excellent customer service. These skills and qualities are crucial for effectively addressing customer needs, ensuring satisfaction, and contributing to a positive brand image.

What challenges do customer assistant representatives face and how can they be managed?

Customer Assistant Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and quickly resolving complex issues. Successfully managing these situations involves active listening, maintaining patience under pressure, and using clear communication to de-escalate tense interactions. Developing strong problem-solving skills and being familiar with company policies and resources can also help representatives deliver effective solutions while maintaining a positive customer experience.

What is the difference between Customer Assistant Representative vs Customer Service Associate?

AspectCustomer Assistant RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer experience in retail or customer serviceHigh school diploma; similar experience preferred
Work EnvironmentRetail stores, call centers, or service desksRetail stores, call centers, or online support
Employer & Industry UsageCommon in retail, hospitality, and service industriesWidespread across retail, telecom, and service sectors
Search & Comparison IntentOften compared for entry-level customer support rolesSimilar roles with slight variations in job scope

Both Customer Assistant Representatives and Customer Service Associates typically require similar credentials and work in comparable environments within retail and service industries. While their job titles may differ slightly, their roles focus on assisting customers, resolving issues, and providing support. The main difference lies in specific employer terminology or regional usage, but overall, they serve similar functions in customer support teams.

Is remote customer assistant representative a stressful job?

A remote customer assistant representative role can be stressful due to high call volumes, handling difficult customer issues, and meeting performance metrics. However, the level of stress varies depending on the company, workload, and individual coping skills, with some roles offering flexible schedules and support tools to help manage stress.

What are the most commonly searched types of Customer Representative jobs in California?

The most popular types of Customer Representative jobs in California are:

What cities in California are hiring for Customer Assistant Representative jobs?

Cities in California with the most Customer Assistant Representative job openings:

Customer Assistant Representative jobs near you
Infographic showing various Customer Assistant Representative job openings in California as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Inside Sales & Customer Service Representative

Chico, CA • On-site

S&L Food Sales
Food Services and Drinking Places • 11 - 50 employees
Learn more about S&L Food Salesexternal

$23/hr

Other

Posted 7 days ago

Job description

Inside Sales & Customer Service Representative

S&L Food Sales is a Chico-based wholesale food distributor serving independent restaurants, grocers, convenience stores, hotels, casinos, and other foodservice operators throughout Northern California. Since 1976, we have built our reputation on dependable service, strong local relationships, and practical solutions that help customers succeed.

The Inside Sales & Customer Service Representative is often the voice of S&L to our customers. This role combines responsive service with proactive sales support. Working closely with Outside Sales Representatives, Purchasing, and the Sales Manager, the representative helps customers place orders, source products, resolve issues, and identify opportunities for growth.

Department: Sales & Marketing

Compensation: $23HR PT / MON-FRI 9AM-3PM

Travel: Occasional; arranged in advance

Key Responsibilities:

  • Deliver best-in-class service to every S&L customer.
  • Assist customers with order entry, product sourcing, pricing questions, and resolution of complaints or service issues.
  • Use sales and ordering data to identify at-risk business, recapture lost sales, and uncover growth opportunities.
  • Promote relevant products through weekly ad specials, monthly promotions, and thoughtful upselling.
  • Coordinate with Purchasing to ensure special-order products are sourced and delivered accurately and on time.
  • Maintain customer standard-order files and provide accurate, timely order forms.
  • Partner with Outside Sales Representatives to strengthen customer relationships and expand product lines.
  • Develop and maintain a working knowledge of S&L products, services, programs, and internal systems.
  • Participate in occasional sales ride-along, sales meetings, and perform other duties as assigned.

Qualifications & Core Skills:

  • Strong written and verbal communication skills, with a genuine commitment to customer service.
  • Ability to manage a large book of business while staying organized, retaining details, and shifting priorities in a fast-paced environment.
  • Sound judgment, follow-through, and the ability to collaborate across departments.
  • Math proficiency at a high school algebra level, including the ability to help customers evaluate unit pricing and suggested retail pricing.
  • Working knowledge of Microsoft Office, with practical proficiency in Excel and Outlook.
  • Prior inside sales, customer service, food distribution, or related experience is helpful, but not required.

The S&L Way:

Smart. Local. Fresh. Solutions. These four words describe how we think, how we serve, and how we build relationships.

Smart:

Prepare, think strategically, and keep learning.

Local:

Know our customers, markets, and communities.

Fresh:

Bring new value and stay open to better approaches.

Solutions:

Understand challenges and help people move forward.

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