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Customer Assistant Job Jobs (NOW HIRING)

Identify and resolve customer concerns, ensuring their satisfaction and exceeding expectations while partnering with sales representatives on pertinent customer communications. * Assist customers ...

Customer Care Specialist

Peoria, IL · On-site +1

$19 - $21/hr

... Assist the customer in obtaining and reviewing estimates and contacting their selected insulation/air sealing, home performance, or other contractor to schedule work. The position will also be ...

Customer Support Assistant Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We're not your average marketing ...

Cust Service Rep - Integrated Supply

Highland, IL · On-site

$14.75 - $20/hr

Works to ensure the accuracy of shipments to the customer. * Assist with the VMI customer space/placement, sets up the appropriate area to receive shipment of material and stocks product in the ...

Azure Architect with Big Data

Schaumburg, IL · On-site

$62.25 - $81.25/hr

Schaumburg, IL Big Data Architect with Azure implementation Experience Handson on Hive, Pig and Spark ( Scala) - be able to run pilots and poc for the customer Assist the customer in defining the ...

Support the development and management of the project Schedule of Values (SOV), update based on production, prepare billing packages, and submit to the customer. * Assist in pre-construction efforts ...

New

The Assistant Project Manager will participate in the planning, directing, and coordinating of high ... Develop project material trackers based on customer Bill of Materials (BOM), drawings, and scope.

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How much do customer assistant job jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for customer assistant job in the United States is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $22.12 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Customer Job jobs? The most popular types of Customer Job jobs are:

Technical Service Assistant

Power Equipment CO

Knoxville, TN • On-site

Other

Posted 5 days ago


Job description

Job Scope and Background:
To assist the Service Manager with the overall functions of the service department in a manner that meets the needs of all departments at the branch along with customers and the company.
Basic Functions, Duties, and Responsibilities:
Perform daily and operational activities in the service department that may include the following, but not all may be listed:
  • Review Technician reports daily for accuracy, appropriate detail, and completion.
  • Prepare and send work orders daily to facilitate electronic entry of data.
  • Prepare and send work orders for processing weekly payroll time reports.
  • Open and close work orders as directed.
  • Electronically update the Open Work Order Report daily.
  • Prepare and make available a daily work order report for technician reference.
  • Be able to issue and process expense purchase orders for service department if needed.
  • Do yard inspections for equipment and clean up.
  • Manage the service truck inspections and crane inspections and keep appropriate files on each.
  • Assist in handling incoming customer calls to service department, take messages and gather information from customer.
  • Assist in giving information to customer about status of their equipment as needed.
  • Assist Service Manager in scheduling & dispatching jobs for technicians if needed under managers direction.
  • Assist technicians or Service Manager in gathering information as needed to scope a pending job. (This would include being fluent in utilizing manufacturer and in-house electronic information tools such as Komatsu extranet, Komtrax, Campaigns, Mystuff, etc.)
  • Capable of entering data to create a repair estimate for jobs & PMs.
  • Capable of obtaining technical information via computer and telephone from manufacturer provided sources.
  • Perform any & all duties in the Rental area when there is no rental person assigned or in their absence.
  • Work with technicians on parts they need & keep part bins clean & up to date, to include checking on parts on backorder.
  • Assist in keeping up with shop tools & their condition.
  • Assist in communication of backordered parts information between parts department, service department and rental department.
  • Perform any or all other duties that are needed for the service department & branch as directed by the Service Manager.
  • High School Diploma or Equivalent, college coursework is a plus
  • Must have 2 or more years experience in the Heavy Equipment Industry or comparable.
  • Must have good written and oral communication skills.
  • Proficient with a computer, including the use of Microsoft programs (Word, Excel, PowerPoint, etc.) and diagnostic use using manufacturer provided programs.
  • Must have a good working knowledge of equipment operations and mechanical functions.
  • Capable of working with limited supervision / self-starter.
  • Must be capable of dealing with the various personalities and skill set levels of technicians, other employees and customers. Good organizational skills.
  • Must be a team player, comfortable in a group setting.
  • Ability and initiative for continuous learning.
  • Assist in problem solver if needed or directed.
  • Capable of initiating follow-up.
  • Maintain excellent customer relations.
  • Must successfully pass background, drug screen, and physical