The Assistant Customer Care Manager is responsible for obtaining technical expertise in new home construction to establish a solid foundation and understanding of the basic aspects of construction ...
The Assistant Customer Care Manager is responsible for obtaining technical expertise in new home construction to establish a solid foundation and understanding of the basic aspects of construction ...
The Assistant Customer Care Manager is responsible for obtaining technical expertise in new home construction to establish a solid foundation and understanding of the basic aspects of construction ...
The Assistant Customer Care Manager is responsible for obtaining technical expertise in new home construction to establish a solid foundation and understanding of the basic aspects of construction ...
Customer Service Associate - Full-Time
Knoxville, TN · On-site
$15 - $16/hr
During the Christmas season, our stores experience increased customer activity, and our seasonal ... * Assist the Retail Management team in register transactions including handling of cash and credit ...
Customer Service Associate - Full-Time
Knoxville, TN · On-site
$15 - $16/hr
During the Christmas season, our stores experience increased customer activity, and our seasonal ... * Assist the Retail Management team in register transactions including handling of cash and credit ...
Customer Service Associate - Full-Time
Knoxville, TN · On-site
$15 - $16/hr
During the Christmas season, our stores experience increased customer activity, and our seasonal ... * Assist the Retail Management team in register transactions including handling of cash and credit ...
Customer Service Associate - Full-Time
Knoxville, TN · On-site
$15 - $16/hr
During the Christmas season, our stores experience increased customer activity, and our seasonal ... * Assist the Retail Management team in register transactions including handling of cash and credit ...
Determine the gaps in current coverage to help protect the customer. * Assist with customer retention strategies. * Coordinate with other departments to ensure customer satisfaction. Qualifications:
Determine the gaps in current coverage to help protect the customer. * Assist with customer retention strategies. * Coordinate with other departments to ensure customer satisfaction. Qualifications:
Customer Service Representative
Albuquerque, NM · On-site
$14.50 - $19.50/hr
Deliver a warm, professional, and welcoming experience for every customer. * Assist customers with service inquiries, scheduling appointments, and answering questions. * Communicate effectively with ...
Quick apply
Customer Service Representative
Albuquerque, NM · On-site
$14.50 - $19.50/hr
Deliver a warm, professional, and welcoming experience for every customer. * Assist customers with service inquiries, scheduling appointments, and answering questions. * Communicate effectively with ...
Responsible for the build quality confirmation of the home before delivery to the customer. * Assist other Customer Care Managers and/or direct supervisor in performing their duties and ...
Responsible for the build quality confirmation of the home before delivery to the customer. * Assist other Customer Care Managers and/or direct supervisor in performing their duties and ...
Responsible for the build quality confirmation of the home before delivery to the customer. * Assist other Customer Care Managers and/or direct supervisor in performing their duties and ...
Responsible for the build quality confirmation of the home before delivery to the customer. * Assist other Customer Care Managers and/or direct supervisor in performing their duties and ...
Virtual Assistant - Rental Operations & Customer Support Reports to: VP of Operations Works closely with: Fleet Coordinator Type : Remote • Full-time Hours: Must overlap core Houston business hours ...
Virtual Assistant - Rental Operations & Customer Support Reports to: VP of Operations Works closely with: Fleet Coordinator Type : Remote • Full-time Hours: Must overlap core Houston business hours ...
Responsible for the build quality confirmation of the home before delivery to the customer. * Assist other Customer Care Managers and/or direct supervisor in performing their duties and ...
Responsible for the build quality confirmation of the home before delivery to the customer. * Assist other Customer Care Managers and/or direct supervisor in performing their duties and ...
Customer Service Assistant
Grand Rapids, MI · On-site
$16 - $22/hr
Customer Service Assistant Sheridan is a family of innovators and doers who are a part of something far greater than themselves. We value the craft and art of printing and the processes used to ...
Customer Service Assistant
Grand Rapids, MI · On-site
$16 - $22/hr
Customer Service Assistant Sheridan is a family of innovators and doers who are a part of something far greater than themselves. We value the craft and art of printing and the processes used to ...
Administrative Assistant
Moncks Corner, SC · On-site
$15.75 - $21.25/hr
Completing pre billing tasks for multiple customers which involves locating quotes, purchase orders, and generating the invoice to send to supervisor for review and submission to customer. * Assist ...
Administrative Assistant
Moncks Corner, SC · On-site
$15.75 - $21.25/hr
Completing pre billing tasks for multiple customers which involves locating quotes, purchase orders, and generating the invoice to send to supervisor for review and submission to customer. * Assist ...
Sales Assistant - Full-Time
Knoxville, TN · On-site
$15 - $16/hr
During the Christmas season, our stores experience increased customer activity, and our seasonal ... * Assist the Retail Management team in register transactions including handling of cash and credit ...
Sales Assistant - Full-Time
Knoxville, TN · On-site
$15 - $16/hr
During the Christmas season, our stores experience increased customer activity, and our seasonal ... * Assist the Retail Management team in register transactions including handling of cash and credit ...
Sales Assistant - Full-Time
Knoxville, TN · On-site
$15 - $16/hr
During the Christmas season, our stores experience increased customer activity, and our seasonal ... * Assist the Retail Management team in register transactions including handling of cash and credit ...
Sales Assistant - Full-Time
Knoxville, TN · On-site
$15 - $16/hr
During the Christmas season, our stores experience increased customer activity, and our seasonal ... * Assist the Retail Management team in register transactions including handling of cash and credit ...
Sales Assistant - Full-Time
Knoxville, TN · On-site
$15 - $16/hr
During the Christmas season, our stores experience increased customer activity, and our seasonal ... * Assist the Retail Management team in register transactions including handling of cash and credit ...
Sales Assistant - Full-Time
Knoxville, TN · On-site
$15 - $16/hr
During the Christmas season, our stores experience increased customer activity, and our seasonal ... * Assist the Retail Management team in register transactions including handling of cash and credit ...
International Customer Service Account Representative
Indianapolis, IN · On-site
$15.25 - $20.75/hr
Coordinate loading appointments for carriers at Calumet plants • Ensure that final shipping documents are received by the customer * Assist with customer inquiries on products, loading requirements ...
International Customer Service Account Representative
Indianapolis, IN · On-site
$15.25 - $20.75/hr
Coordinate loading appointments for carriers at Calumet plants • Ensure that final shipping documents are received by the customer * Assist with customer inquiries on products, loading requirements ...
Translate bilingual Spanish calls and written emails to Spanish/English * Assist with outbound calls for follow-ups. * Customer account management and verification of information. * Process payments ...
Quick apply
Translate bilingual Spanish calls and written emails to Spanish/English * Assist with outbound calls for follow-ups. * Customer account management and verification of information. * Process payments ...
Customer Service Representative
Albuquerque, NM · On-site
$15.50 - $21/hr
Deliver a warm, professional, and welcoming experience for every customer. * Assist customers with service inquiries, scheduling appointments, and answering questions. * Communicate effectively with ...
Customer Service Representative
Albuquerque, NM · On-site
$15.50 - $21/hr
Deliver a warm, professional, and welcoming experience for every customer. * Assist customers with service inquiries, scheduling appointments, and answering questions. * Communicate effectively with ...
Assistant General Manager
Robertsdale, AL · On-site
$125K/yr
The Assistant General Manager provides and promotes a Clean, Friendly, and In-Stock experience for every customer. Assistant General Manager provides passion about leading a store team to uphold ...
Assistant General Manager
Robertsdale, AL · On-site
$125K/yr
The Assistant General Manager provides and promotes a Clean, Friendly, and In-Stock experience for every customer. Assistant General Manager provides passion about leading a store team to uphold ...
Assistant General Manager
Bastrop, TX · On-site
$125K/yr
The Assistant General Manager provides and promotes a Clean, Friendly, and In-Stock experience for every customer. Assistant General Manager provides passion about leading a store team to uphold ...
Assistant General Manager
Bastrop, TX · On-site
$125K/yr
The Assistant General Manager provides and promotes a Clean, Friendly, and In-Stock experience for every customer. Assistant General Manager provides passion about leading a store team to uphold ...
Customer Assistant Job information
See salary details
$15.14 - $16
3% of jobs
$16 - $16.85
3% of jobs
$16.85 - $17.70
6% of jobs
$17.70 - $18.55
8% of jobs
$19.01 is the 25th percentile. Wages below this are outliers.
$18.55 - $19.41
9% of jobs
$19.41 - $20.26
15% of jobs
The median wage is $20.59 / hr.
$20.26 - $21.11
15% of jobs
$21.90 is the 75th percentile. Wages above this are outliers.
$21.11 - $21.96
17% of jobs
$21.96 - $22.81
15% of jobs
$22.81 - $23.67
5% of jobs
$23.67 - $24.52
3% of jobs
$15
$20
$24
How much do customer assistant job jobs pay per hour?
Full-time
Re-posted 7 days ago
Job description
Welcome to PulteGroup where we believe in building more than just homes-we believe in building inspired employees, meaningful careers, and a legacy of excellence. If you're looking for work that moves you, a team that values your ideas, and a company that brings you pride, you've come to the right place.
As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work. We're driven by the bold purpose of Building Incredible Places for People to Live Their Dreams.
For over 70 years, we've been building more than homes-we've been building trust, innovation, and a culture where every team member is empowered to thrive. Join a company that champions inclusion, celebrates diversity, and supports your personal and professional journey.
Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name.
Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact
JOB SUMMARY:
The Assistant Customer Care Manager is responsible for obtaining technical expertise in new home construction to establish a solid foundation and understanding of the basic aspects of construction warranty and customer service. Assists more senior Customer Care Managers and/or direct supervisor in performing their duties and responsibilities.
PRIMARY RESPONSIBILITIES:
- Complete Division and/or Customer Care orientation, onboarding and training programs (e.g., construction knowledge, job site rules, safety, warranty, SWPPP)
- Develop literacy in construction warranty, root cause analysis, construction and technical language, construction materials, and Pulte Construction Standards
- Responsible for the quality inspections of the home prior to delivery to the customer
- Assist other Customer Care Managers and/or direct supervisor in performing their duties and responsibilities, including, but not limited to:
- Monitoring warranty repairs
- Validating service ticket progression
- Coordinating & conducting on-site warranty inspections
- Entering line items and generating work orders in service system
- Conducting follow up with homeowners and vendors relating to open service requests
- Gain proficiency in interacting with all customer types with varying communication styles, personalities, & different levels of homeownership experience
- Gain confidence in working through common service-related items and gain exposure to escalated issues
- Develop independence within role through on the job training and experience
MANAGEMENT RESPONSIBILITIES LEVEL: MENTOR / COACH / FEEDBACK
SCOPE:
- Decision Impact: Division
- Department Responsibility: Single
- Budgetary Responsibility: No
- Direct Reports: No
- Indirect Reports: No
- Physical Requirements: Position involves sitting, standing and/or movement, the ability to exert minimal force of up to 50 pounds and occasionally exert up to 80 pounds of minimal force to carry, lift, push, pull and otherwise move objects. Must be able to climb ladders, scaffolding and other means to reach and observe all areas of building
- Ability to work in various weather conditions -- heat, rain, cold, etc.
REQUIRED EDUCATION:
(degrees, licenses, certifications, etc.):
- Minimum of High School Diploma or equivalent
- Bachelor's Degree in Construction or Engineering preferred
- Valid Driver's License because driving is an essential function of this position
REQUIRED EXPERIENCE:
(work related, tools/equipment, software, etc.):
- Some Customer service experience or equivalent preferred
- Some construction experience or equivalent preferred
- Excellent verbal and written communications
- Ability to read blueprints
- General knowledge of building codes
- Basic computer skills
- Demonstrated commitment to customer satisfaction
PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, "Recruiters") in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.
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Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer.
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