Orange, CA · On-site
$15.50 - $21.25/hr
Customer Service Associate Duration: till December Location: Orange, CA 92868 WORK SCHEDULES/SHIFTS ... providing assistance to members and providers regarding programs, policies, and procedures.
Orange, CA · On-site
$15.50 - $21.25/hr
Customer Service Associate Duration: till December Location: Orange, CA 92868 WORK SCHEDULES/SHIFTS ... providing assistance to members and providers regarding programs, policies, and procedures.
Yucaipa, CA · On-site
$15.25 - $20.75/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Yucaipa, CA · On-site
$15.25 - $20.75/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
San Bernardino, CA · On-site
$15 - $20.50/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
San Bernardino, CA · On-site
$15 - $20.50/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Moreno Valley, CA · On-site
$14.75 - $20.50/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Moreno Valley, CA · On-site
$14.75 - $20.50/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Riverside, CA · On-site
$15.25 - $20.75/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Riverside, CA · On-site
$15.25 - $20.75/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Riverside, CA · On-site
$15.25 - $20.75/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Employee Assistance Program Retirement plans Educational Assistance And much more! We are an equal ...
Riverside, CA · On-site
$15.25 - $20.75/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Employee Assistance Program Retirement plans Educational Assistance And much more! We are an equal ...
Pomona, CA · On-site
$14.75 - $20.25/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Pomona, CA · On-site
$14.75 - $20.25/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Riverside, CA · On-site
$15.25 - $20.75/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Employee Assistance Program Retirement plans Educational Assistance And much more! We are an equal ...
Riverside, CA · On-site
$15.25 - $20.75/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Employee Assistance Program Retirement plans Educational Assistance And much more! We are an equal ...
Rialto, CA · On-site
$14.50 - $20/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Rialto, CA · On-site
$14.50 - $20/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Beaumont, CA · On-site
$14.75 - $20.50/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Beaumont, CA · On-site
$14.75 - $20.50/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Claremont, CA · On-site
$16 - $21.25/hr
Communicates with customers as required and, with the Transportation Department, develops inbound ... without assistance. Associates use both hands for repetitive actions such as grasping and ...
Quick apply
Claremont, CA · On-site
$16 - $21.25/hr
Communicates with customers as required and, with the Transportation Department, develops inbound ... without assistance. Associates use both hands for repetitive actions such as grasping and ...
Hemet, CA · On-site
$14.50 - $20/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Hemet, CA · On-site
$14.50 - $20/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Hemet, CA · On-site
$14.50 - $20/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Hemet, CA · On-site
$14.50 - $20/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Hemet, CA · On-site
$14.50 - $20/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Hemet, CA · On-site
$14.50 - $20/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Hemet, CA · On-site
$14.50 - $20/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Hemet, CA · On-site
$14.50 - $20/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Educational Assistance * And much more! We are an equal opportunity employer and committed to ...
Anaheim, CA · On-site
$20 - $26/hr
The Sales Associate reports to the Store Manager * Located in Anaheim * Full-Time * In Office As a ... Customer Assistance & Sales Support: • Assist professional chefs, restaurant owners, and cooking ...
Anaheim, CA · On-site
$20 - $26/hr
The Sales Associate reports to the Store Manager * Located in Anaheim * Full-Time * In Office As a ... Customer Assistance & Sales Support: • Assist professional chefs, restaurant owners, and cooking ...
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage ... assistance of AI tools or external prompts. Our interview process is designed to assess your ...
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage ... assistance of AI tools or external prompts. Our interview process is designed to assess your ...
Irvine, CA · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage ... assistance of AI tools or external prompts. Our interview process is designed to assess your ...
Irvine, CA · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage ... assistance of AI tools or external prompts. Our interview process is designed to assess your ...
Irvine, CA · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage ... assistance of AI tools or external prompts. Our interview process is designed to assess your ...
Irvine, CA · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage ... assistance of AI tools or external prompts. Our interview process is designed to assess your ...
Riverside, CA · On-site
$14.50 - $19.75/hr
As a Sales Associate , you are at the heart of the Pet Care Center experience. You help pet parents ... Regular engagement with customers on the sales floor, including providing customer assistance and ...
Riverside, CA · On-site
$14.50 - $19.75/hr
As a Sales Associate , you are at the heart of the Pet Care Center experience. You help pet parents ... Regular engagement with customers on the sales floor, including providing customer assistance and ...
$56.3K - $57.3K
3% of jobs
$57.3K - $58.3K
7% of jobs
$58.3K - $59.3K
11% of jobs
$59.7K is the 25th percentile. Wages below this are outliers.
$59.3K - $60.3K
11% of jobs
$60.3K - $61.3K
11% of jobs
$61.3K - $62.3K
5% of jobs
The median wage is $62.6K / yr.
$62.3K - $63.3K
11% of jobs
$63.3K - $64.3K
11% of jobs
$64.9K is the 75th percentile. Wages above this are outliers.
$64.3K - $65.3K
11% of jobs
$65.3K - $66.3K
11% of jobs
$66.3K - $67.3K
11% of jobs
$56.3K
$62.6K
$67.3K
| Aspect | Customer Assistance Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require basic certifications | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Retail stores, call centers, or online support platforms | Call centers, retail, or corporate offices |
| Employer & Industry Usage | Retail, telecommunications, banking, and service industries | Telecommunications, retail, finance, and healthcare sectors |
| Common Search & Comparison Intent | Understanding entry-level customer support roles | Comparing customer support job responsibilities and requirements |
Both roles involve assisting customers, but Customer Assistance Associates often work in retail or online environments providing direct support, while Customer Service Representatives typically handle calls or inquiries in call centers or corporate settings. The roles share similar credentials and industry usage, making them closely related in customer support careers.
The top searched job categories for Customer Assistance Associate jobs in Riverside, CA are:
Cities near Riverside, CA with the most Customer Assistance Associate job openings:
$15.50 - $21.25/hr
Contractor
Re-posted 19 days ago
Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow.
Title: Customer Service Associate
Duration: till December
Location: Orange, CA 92868
WORK SCHEDULES/SHIFTS: Shifts are subject to change based on business needs.
11:30am - 8pm
9:30am - 6pm
Description
This position is a frontline service position providing assistance to members and providers regarding programs, policies, and procedures.
Responsibilities include answering incoming calls related to eligibility, benefits, claims and authorization of services from members or providers.
Responsibilities also include the administration of intake documentation into the appropriate systems.
Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs.
Demonstrate flexibility in areas such as job duties and schedule in order to aid in better serving members and help achieve its business and operational goals. - Educates providers on how to submit claims and when/where to submit a treatment plan. - Identifies and responds to Crisis calls and continues assistance with the Clinician until the call has been resolved.
Informs providers and members on appeal process.
Performs necessary follow-up tasks to ensure member or providers needs are completely met.
Provides information regarding company's in-network and out-of-network reimbursement rates and states multiple networks to providers.
Refers callers requesting provider information to Provider Services regarding company's professional provider selection criteria and application process.
Requirements/Certifications: Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment. Responsible for meeting call handling requirements and daily telephone standards as set forth by management. Must agree to observing service for the purpose of training and quality control. Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills. Must be able to maneuver through various computer platforms while verifying information on all calls. Must be able to talk and type simultaneously. Customer Service High School (Required) Associates Bachelors GED (Required)
KEY SKILLS:
- Must be comfortable working in a Call Center environment
- Must have Call Center experience, at least one year.
- Able to multi-task taking calls
- Strong communication skills
All your information will be kept confidential according to EEO guidelines.
Sourced by ZipRecruiter
Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.
Recruiting and staffing services
51 - 200 Employees
Edison, NJ, US
1996
