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Customer Analytics Jobs in Ohio (NOW HIRING)

Express

Customer Data Analyst

Columbus, OH · On-site

KEY RESPONSIBILITIES Customer File Analytics & KPI Reporting Analyze and report on core customer file KPIs, including acquisition, retention, reactivation, frequency, spend, and lifetime value ...

Express

Customer Data Analyst

Columbus, OH · On-site

KEY RESPONSIBILITIES Customer File Analytics & KPI Reporting * Analyze and report on core customer file KPIs, including acquisition, retention, reactivation, frequency, spend, and lifetime value

Express

Customer Data Analyst

Columbus, OH · On-site

KEY RESPONSIBILITIES Customer File Analytics & KPI Reporting * Analyze and report on core customer file KPIs, including acquisition, retention, reactivation, frequency, spend, and lifetime value

Express & Bonobos

Customer Data Analyst

Columbus, OH · On-site

KEY RESPONSIBILITIES Customer File Analytics & KPI Reporting * Analyze and report on core customer file KPIs, including acquisition, retention, reactivation, frequency, spend, and lifetime value

JP Morgan Chase

Quant Analytics Manager

Columbus, OH · On-site

Join our Consumer Banking Customer Analytics team, where you'll collaborate with creative thinkers and problem solvers to deliver impactful research and insights. This role offers significant ...

JPMorgan Chase & Co.

Quant Analytics Manager

Columbus, OH · On-site

$118K - $175K/yr

Join our Consumer Banking Customer Analytics team, where you'll collaborate with creative thinkers and problem solvers to deliver impactful research and insights. This role offers significant ...

J.P. Morgan

Quant Analytics Manager

Columbus, OH · On-site

Join our Consumer Banking Customer Analytics team, where you'll collaborate with creative thinkers and problem solvers to deliver impactful research and insights. This role offers significant ...

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Showing results 21-40

All JobsCustomer Analytics JobsCustomer Analytics Jobs in Ohio

Customer Analytics information

See Ohio salary details

$10

$18

$28

How much do customer analytics jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for customer analytics in Ohio is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.58 per hour, depending on experience, location, and employer.

What is customer analytics?

Customer analytics is the process of collecting and analyzing data about customers’ behaviors, preferences, and interactions with a business. This information helps companies understand their customers better, segment their audience, and tailor products, services, and marketing strategies to meet specific needs. By leveraging customer analytics, organizations can enhance customer satisfaction, improve retention rates, and increase overall business performance. It often involves the use of data analysis tools, customer relationship management (CRM) systems, and predictive modeling to make informed decisions.

What are the key skills and qualifications needed to thrive in customer analytics?

To thrive in Customer Analytics, you need strong analytical skills, proficiency in statistics, and a background in fields like mathematics, business, or data science. Familiarity with technical tools such as SQL, Python or R, and experience with data visualization platforms like Tableau or Power BI are typically required. Excellent communication, problem-solving, and business acumen are important soft skills for translating data insights into actionable strategies. These skills ensure you can extract meaningful customer insights, drive business decisions, and contribute to organizational growth.

How do professionals in customer analytics typically collaborate with marketing and product teams?

Customer Analytics professionals frequently work closely with marketing and product teams to translate data insights into actionable strategies. They often participate in cross-functional meetings, sharing findings from customer behavior analyses to help refine marketing campaigns or inform product enhancements. This collaboration requires strong communication skills, as they must present complex data in a way that is accessible to non-technical stakeholders. The role often bridges the gap between raw data and business strategy, making teamwork and adaptability essential for success.

What is the difference between Customer Analytics vs Customer Data Analyst?

AspectCustomer AnalyticsCustomer Data Analyst
Primary FocusAnalyzing customer data to identify trends and insights for strategic decision-makingCollecting, cleaning, and interpreting customer data for reporting and operational purposes
Skills & CertificationsData analysis, statistical skills, knowledge of analytics tools, possibly marketing backgroundData management, SQL, Excel, basic analytics skills, often with a focus on data reporting
Work EnvironmentMarketing, business intelligence teams, often in data-driven companiesData teams, IT departments, or customer service units within organizations

Customer Analytics professionals focus on deriving strategic insights from customer data to inform marketing and business decisions. Customer Data Analysts handle data collection and reporting tasks to support operational needs. While both roles require data skills and work with customer data, Customer Analytics emphasizes strategic analysis, whereas Customer Data Analysts focus on data management and reporting.

What does a customer analytics do?

A customer analytics professional analyzes customer data to identify patterns, preferences, and behaviors that can inform marketing strategies and improve customer experience. They often use tools like SQL, Excel, and data visualization software to interpret large datasets and support business decision-making.

What are the most commonly searched types of Customer Analytics jobs in Ohio?

The most popular types of Customer Analytics jobs in Ohio are:

What are popular job titles related to Customer Analytics jobs in Ohio?

For Customer Analytics jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Customer Analytics jobs in Ohio look for?

The top searched job categories for Customer Analytics jobs in Ohio are:

What cities in Ohio are hiring for Customer Analytics jobs?

Cities in Ohio with the most Customer Analytics job openings:

Infographic showing various Customer Analytics job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $38,893 per year, or $18.7 per hour.

Marketing Analytics Manager

New Bremen, OH

Crown Equipment Corporation
Trucking • 10K+ employees
Learn more about Crown Equipment Corporationexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 hours ago

Key responsibilities

  • Support global marketing operations by generating analytics for various marketing areas and department leadership.

  • Manage a team of marketing analysts to create dashboards and reports that transform and consolidate data and metrics.

  • Lead marketing campaign reporting efforts, ensuring tracking, tagging, and reporting align with project goals.

Crown Equipment Corporation rating

7.9

Company rating: 7.9 out of 10

Based on 260 frontline employees who took The Breakroom Quiz

Job description

Company Description:

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Job Posting External

Primary Responsibilities

  • Support global marketing operations by understanding business processes and generating analytics for various marketing areas (digital, marketing campaigns, eCommerce, etc.), as well as department leadership.
  • Manage a team of marketing analysts that use tools, methodologies, and processes to transform and consolidate data and metrics into a visual format in the form of dashboards and reports to meet business needs.
  • Lead marketing campaign reporting efforts to ensure all tracking, tagging and reporting align with project goals.
  • Build, enhance, and support data and metrics from multiple databases and sources to meet business reporting requirements.
  • Create, test and maintain reporting necessary to support business requirements.
  • Recommend and develop new metrics to support the Global Marketing Strategic Plan and overall marketing efforts. 
  • Interpret and effectively communicate the results of analytical findings to technical and non-technical audiences.
  • Manage analysis and reporting for measuring performance of major marketing programs/campaigns/platforms and conduct campaign post-mortem analyses.
  • Provide expertise on Business Intelligence (BI) reporting, Looker Studio and other reporting tools and manage the governance and standards of marketing reporting dashboards.
  • Manage the development of weekly/monthly/quarterly/annual performance reporting for the marketing leadership team.          
  • Responsible for coaching, motivating, mentoring, and developing direct reports to successfully take on additional responsibilities.
  • Keep up-to-date and informed about digital technologies, eCommerce trends, and analytic tools and technology to make recommendations for enhancements to department's overall analytics strategy.

Minimum Qualifications

  • Bachelor's degree in Marketing, Business Analytics, or Marketing Analytics, along with at least 5 years of related experience
    • Non-degree considered if 12+ years of related experience along with a high school diploma or GED
  • Occasional travel (0-5%)

Preferred Qualifications

  • Previous experience in marketing or customer analytics.
  • Microsoft Power BI experience and dashboard reporting.
  • Experience defining analytical project requirements, performing data driven analysis and developing insights.
  • Excellent analytical and problem-solving skills along with the ability to handle multiple tasks simultaneously.
  • Hands on analytical tool skills.
  • Ability to develop teams and lead people.
  • Excellent written and verbal communication skills.
  • Demonstrated analytical and statistical skills, including a detailed working knowledge of business intelligence systems and database tools.
  • Experience with Excel/spreadsheets for exporting and cleaning raw data to extract desired data points and graphs.
  • Experience with Google Analytics, Google Looker Studio, Google Tag Manager, Google Business Profile, Power BI, and Amazon Seller Central.
  • Ability to prioritize projects, work within short time frames, and meet deadlines.

This is a fully on-site position at the New Bremen, OH location.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.


No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

What Crown Equipment Corporation employees say

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About Crown Equipment

Sourced by ZipRecruiter

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Industry

Trucking and warehousing and storage

Company size

10,000+ Employees

Headquarters location

New Bremen, OH, US

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