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Customer Analytics Manager Jobs in Calgary, AB (NOW HIRING)

NDAX Canada Inc.

Product Manager

Calgary, AB · On-site

... Manager to lead the development and growth of our product offerings. In this role, you will be ... Requirements Market Research & Analysis * Identify customer needs and market trends through ...

Ndax Canada Inc.

Product Manager

Calgary, AB · On-site +1

... Manager to lead the development and growth of our product offerings. In this role, you will be ... Requirements Market Research & Analysis * Identify customer needs and market trends through ...

Ecolab

Revenue Operations Analyst

Calgary, AB · On-site

Customer * Region * Material cost * Identify key drivers behind changes in business performance. * Summarize findings and prepare analysis for management review. * Support month-end and quarter-end ...

Cayenta

(Remote) Support Analyst

Calgary, AB · Remote

Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and fellow analysts to resolve complex issues. * Respond promptly to customers and provide proactive ...

Harris

(Remote) Support Analyst

Calgary, AB · Remote

Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and fellow analysts to resolve complex issues. * Respond promptly to customers and provide proactive ...

Harris

(Remote) Support Analyst

Calgary, AB · Remote

Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and fellow analysts to resolve complex issues. * Respond promptly to customers and provide proactive ...

CapsLock

Partner Success Manager

Calgary, AB · Remote

Proficient in analyzing data reports and communicating findings to clients * Experience working ... Ability to manage budgets and project plans efficiently * Comfortable with frequent meetings and ...

Rokt

Customer Support Associate, SMB

Calgary, AB · On-site

CA$67K - CA$74K/yr

Manage support tickets. You'll be working in Intercom to respond to live chat and email customer ... operations, analytics, product, and more. With Rokt's rapid growth, new challenges and ...

Rokt

Customer Support Associate, SMB

Calgary, AB · On-site

CA$67K - CA$74K/yr

Manage support tickets. You'll be working in Intercom to respond to live chat and email customer ... operations, analytics, product, and more. With Rokt's rapid growth, new challenges and ...

Sysco

Regional Category Manager

Calgary, AB · On-site

... analytics and category management. * Industry Relations: Build and maintain strong relationships with key industry stakeholders, including suppliers, customers, and industry associations. Skills

Targeted Talent

Manager, Renewals

Calgary, AB · On-site

Our client is a pioneer in the CRM space, is seeking a Manager, Renewals who will be responsible ... Analyze data sets to produce and produce ad-hoc reports for strategy decisions * Supporting VP, ...

Targeted Talent

Manager, Renewals

Calgary, AB

Our client is a pioneer in the CRM space, is seeking a Manager, Renewals who will be responsible ... Analyze data sets to produce and produce ad-hoc reports for strategy decisions * Supporting VP, ...

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Showing results 41-60

All JobsCustomer Analytics JobsCustomer Analytics Manager JobsCustomer Analytics Manager Jobs in Calgary, AB

Customer Analytics Manager information

What does a customer analytics manager do?

A Customer Analytics Manager is responsible for analyzing customer data to provide insights that help businesses improve their products, services, and customer experiences. They use various data analysis tools and techniques to identify trends, customer behaviors, and preferences. Their work helps companies make data-driven decisions related to marketing, sales, and customer service. Customer Analytics Managers often collaborate with other departments to develop strategies that increase customer satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a customer analytics manager, and why are they important?

To thrive as a Customer Analytics Manager, you need strong analytical abilities, a background in statistics or data science, experience with customer behavior analysis, and typically a relevant degree. Familiarity with data visualization tools (such as Tableau or Power BI), CRM systems, SQL, and statistical software like R or Python is crucial. Excellent communication, problem-solving, and stakeholder management skills help translate data insights into actionable business strategies. These competencies enable you to drive customer-centric decisions and maximize business growth through data-driven insights.

How does a customer analytics manager typically collaborate with marketing and product teams?

Customer Analytics Managers work closely with marketing and product teams to translate data-driven insights into actionable strategies. They often participate in cross-functional meetings, provide reports on customer behaviors, and advise on segmentation, targeting, and campaign effectiveness. By sharing findings and recommendations, they help shape customer engagement initiatives and inform product development decisions, ensuring that both teams are aligned around measurable goals and customer needs.
Customer Analytics Manager jobs near you
Infographic showing various Customer Analytics Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 68% Full Time, 30% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Product Manager

NDAX Canada Inc.

Calgary, AB • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 3 days ago

Job description

As one of Canada’s largest and fastest growing cryptocurrency trading platforms, Ndax has set the bar high for the country’s fintech industry and is constantly leading the way in terms of security and innovation. We are on a mission to empower more Canadians to unlock the full potential of digital finance.

To address the various needs in the Canadian cryptocurrency space, Ndax has assembled a multidisciplinary team with diverse backgrounds, including finance, technology, engineering, compliance, marketing, and more.

We are proud to have been recognized as one of Canada’s Best Workplaces by Great Place to Work®

Position Overview
We are seeking a strategic and results-driven Product Manager to lead the development and growth of our product offerings. In this role, you will be responsible for defining product vision, conducting market research, and driving initiatives that align with customer needs and business objectives. You will collaborate closely with cross-functional teams including engineering, design, marketing, and sales to bring innovative products to market. The ideal candidate combines strong analytical skills with a deep understanding of market trends, user behavior, and product lifecycle management. Experience in fintech or technology-driven environments is highly preferred.

Requirements

Market Research & Analysis

    • Identify customer needs and market trends through research and data analysis.
    • Assess market competition and benchmark company products against competitors.
    • Provide insights for product marketing communication objectives.

Product Strategy & Development

    • Recommend scope and direction for current and future product lines.
    • Analyze proposed product requirements and development programs.
    • Prepare ROI analyses and establish timelines with engineering teams.

Go-to-Market & Growth

    • Collaborate with sales leadership to develop strategies for market share growth.
    • Create integrated plans with sales, marketing, and production for product launches.
    • Determine pricing strategies using market research and cost analysis.

Reporting & Forecasting

    • Prepare short-term and long-term product sales forecasts and reports.
    • Respond to management inquiries and provide actionable insights.

Continuous Improvement

    • Maintain professional and technical knowledge through workshops, publications, and networking.
    • Contribute to team success by supporting cross-functional initiatives.

Must Haves:

    • Bachelor’s degree in Business, Marketing, Computer Science, or related field.
    • 3+ years of experience in product management, preferably in fintech, SaaS, or technology.
    • Strong understanding of market research, competitive analysis, and product lifecycle.
    • Experience collaborating with engineering, design, and marketing teams.
    • Familiarity with Agile methodologies and sprint management.
    • Excellent analytical, problem-solving, and communication skills.

Preferred Qualifications:

    • Experience in cryptocurrency, blockchain, or financial technology.
    • Ability to translate business needs into technical requirements and user stories.
    • Knowledge of regulatory compliance in financial services.
    • Proven ability to manage multiple products and prioritize effectively.
    • Scrum Master or Agile certification is an asset.

Benefits

    • Competitive Compensation
    • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
    • Life Insurance
    • Paid Time Off
    • Potential Equity or Stock Option Plan
    • Training & Development Opportunities
    • Bonus - Awards - Gifts
    • Collaborative, fast-paced culture with a passionate team dedicated to shaping the future of crypto trading
    • Modern offices with cutting-edge technology (or remote options for qualified candidates)
    • Free bicycle parking and access to the building gym