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Customer Analytics Manager Jobs in Calgary, AB (NOW HIRING)

As a Data Science Manager, you will play a key role in leading the delivery, building capabilities ... customer analytics, marketing analytics, and optimization solutions. You will take a lead in ...

Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical ... Required Qualifications * 10 years' experience in Customer Success Management. * Proven ability to ...

Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical ... Required Qualifications * 10 years' experience in Customer Success Management. * Proven ability to ...

As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You ... Use AI-powered analytics, usage metrics, and industry benchmarks to present insights that drive ...

Establishing Cost Benefit Analysis through required phases of the project. * Throughout the life of ... Proven experience implementing and managing CRM solutions within budget, scope and cost, Microsoft ...

Establishing Cost Benefit Analysis through required phases of the project. * Throughout the life of ... Proven experience implementing and managing CRM solutions within budget, scope and cost, Microsoft ...

Customer Marketing Manager, Growth

Calgary, AB ยท Hybrid

CA$87K - CA$117K/yr

Summary: We are currently seeking a Customer Marketing Manager to join our Customer Marketing ... Analyzing and reporting on KPIs and marketing funnel performance for your segment and proactively ...

We empower our customers to make better decisions through real-time data management and analytics. Understanding our customer's needs and the ability to solve their problems is what sets us apart.

BBA has a new opportunity for a Junior Advisoras part of our Power Advisory and Asset Management ... and commercial customers, to avoid potential risksby taking the right actions, with the right ...

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Showing results 1-20

Customer Analytics Manager information

What does a customer analytics manager do?

A Customer Analytics Manager is responsible for analyzing customer data to provide insights that help businesses improve their products, services, and customer experiences. They use various data analysis tools and techniques to identify trends, customer behaviors, and preferences. Their work helps companies make data-driven decisions related to marketing, sales, and customer service. Customer Analytics Managers often collaborate with other departments to develop strategies that increase customer satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a customer analytics manager, and why are they important?

To thrive as a Customer Analytics Manager, you need strong analytical abilities, a background in statistics or data science, experience with customer behavior analysis, and typically a relevant degree. Familiarity with data visualization tools (such as Tableau or Power BI), CRM systems, SQL, and statistical software like R or Python is crucial. Excellent communication, problem-solving, and stakeholder management skills help translate data insights into actionable business strategies. These competencies enable you to drive customer-centric decisions and maximize business growth through data-driven insights.

How does a customer analytics manager typically collaborate with marketing and product teams?

Customer Analytics Managers work closely with marketing and product teams to translate data-driven insights into actionable strategies. They often participate in cross-functional meetings, provide reports on customer behaviors, and advise on segmentation, targeting, and campaign effectiveness. By sharing findings and recommendations, they help shape customer engagement initiatives and inform product development decisions, ensuring that both teams are aligned around measurable goals and customer needs.
Infographic showing various Customer Analytics Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 68% Full Time, 30% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Global Market & Customer Analytics Mgr - Sumitomo Biorational

Sumitomo Chemical Group Companies of America

Calgary, AB โ€ข Remote

CA$103K - CA$131K/yr

Full-time

Re-posted yesterday


Job description

About Sumitomo Biorational Company:
Headquartered in Libertyville, Ill., Sumitomo Biorational Company is the Global Center of Excellence for Biorational Innovation, advancing integrated, science-driven solutions in agriculture, public health, forest health, and environmental markets. As a wholly owned subsidiary of Sumitomo Chemical Co., Ltd., Sumitomo Biorational operates through three divisions: AgroSolutions, Environmental Health (MGK), and Public Health & Forest Health, leveraging decades of expertise to drive innovation and sustainability for customers worldwide.

Why this role matters

The Public Health and Forest Health team supports customers who work every day to protect communities, improve health outcomes and manage complex environmental challenges. We work closely with government agencies, mosquito control professionals, public health leaders and forest health partners to understand their needs and help solve practical problems in the field.

Our team is passionate, curious, driven, hardworking and fun. We spend time understanding our customers’ realities, not just the products they buy, and many of our best ideas come from listening closely to the people doing the work in the field. The best part of the work is doing it together, across disciplines, with people who care deeply about the mission and each other.

The Global Market & Customer Analytics Manager will help turn customer signals, market trends, competitive intelligence and performance data into clear insights that guide better decisions. This is a role for someone who is analytical, intellectually curious, collaborative and energized by using data to support meaningful work in public health and forest health.

Description of Job:

The Global Market & Customer Analytics Manager is responsible for generating high-quality market, customer, and competitive analytics that support strategic decision-making across the Government Health Division (Public Health and Forest Health). This role focuses on data-driven insight generation, performance measurement, and analytical support aligned to the Division’s Balanced Scorecard priorities. The position enables leadership to monitor progress against strategic objectives, improve customer-centric decision-making, and ensure fact-based evaluation of growth initiatives, portfolio performance, and customer outcomes.

Principal Responsibilities:

Balanced Scorecard Alignment: Entrusted Leader

  • Deliver accurate, timely, and reliable market and customer analytics to support regional business management decision-making
  • Maintain data integrity and analytical rigor across dashboards, reports, and models
  • Support transparency and accountability tracking performance within Manufacturing and Supply Chain functions against defined key performance indicators (KPIs).

Balanced Scorecard Alignment: Re-imagine Health

  • Analyze market trends, customer behaviors, and demand signals in Public Health & Forest Health B2G markets
  • Support evaluation of innovation initiatives, portfolio shifts, and emerging technologies through data analysis
  • Provide analytical inputs that help assess long-term market opportunities and unmet customer needs

Balanced Scorecard Alignment: Education Champion

  • Translate complex analytics into clear, actionable insights for cross-functional teams
  • Support development of data-driven storytelling and educational material for internal stakeholders
  • Partner with marketing, product and sales teams to improve understanding of customer and market dynamics

Core Analytics & Insight Responsibilities

  • Support customer segmentation, market sizing, trend and customer lifetime value analysis
  • Track competitive activity and summarize implications for the business
  • Develop and maintain dashboards related to customer experience, portfolio performance, and market growth
  • Support voice of customer (VOC) and customer journey measurement.
  • Other important parameters for this position include:
  • Domestic and international travel is expected to be up to 10%.

Experience:

  • 5-8 years of experience in market analytics, customer analytics or business intelligence roles.
  • Experience supporting strategy, marketing, or portfolio teams with analytical insights
  • Demonstrated ability to work with complex datasets and synthesize insights

Skills/Attributes Required:

  • Strong quantitative and analytical skills
  • Advanced proficiency in Excel and business intelligence tools including Power BI
  • Ability to communicate insights clearly to non-technical audiences
  • Strong organizational skills and attention to detail

Skills/Attributes Desired:

  • Experience in regulated, science-based, or government-facing markets
  • Familiarity with CRM systems (e.g. Salesforce)
  • Exposure to Balanced Scorecard, KPI frameworks, and/or performance management systems

Education:

  • Bachelor’s degree required in Data Science, Engineering, Applied Data Analytics, Business Analytics, Statistics, Operations Research, Decision Sciences or a related field. Master’s degree preferred. Experience as a Data Scientist, Data Analyst or Data Engineer in the life sciences, public health or health fields.

Travel: up to 10%

Location: This position may be performed remotely from any Canadian province excluding Quebec.

Work Authorization: Applicants must be legally authorized to work in Canada. Employer sponsorship is not available for this position.

What We Offer

We recognize that compensation and benefits play a crucial role in your career decisions. That’s why we’re dedicated to equitable pay practices and transparency in how we reward our employees.

Base Salary: The estimated annual base salary for this position ranges from:

$103,500 to $131,000 CAD. Individual pay is based upon location, skills, experience, and other relevant factors.

Incentives: All full-time employees are eligible for an incentive program or profit-sharing program in addition to their base salary.

Our Commitment to a Sustainable Future

At Valent Group of Companies, we’re proud to power a sustainable future through our work. Sustainability and corporate social responsibility (CSR) have been at the core of our culture since the beginning. Today, they continue to drive everything we do.

Join us in making a meaningful impact and contributing to a better world.

  • Valent U.S.A., Valent North America LLC, Valent BioSciences LLC and Mycorrhizal Applications LLC are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and/or identity, national origin, citizenship, immigration status, disabilities, or protected veteran status.


#LI-REMOTE

#Sumitomo