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Customer Advocate Manager Jobs (NOW HIRING)

In your role as Customer Service Advocate you will assist the Office Manager with administrative duties including but not limited to: sales, customer service and basic accounting functions. Your ...

Customer Advocate

Round Lake Park, IL · On-site

$57K - $62K/yr

Customer Service Team Lead We are seeking a detail-oriented and proactive Customer Advocate to manage and support our strategic customer accounts. This role is heavily focused on order entry and data ...

Customer Advocate

Honolulu, HI · On-site

$21.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

Customer Advocate

Bozeman, MT · On-site

$23.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

Customer Advocate

Wood Dale, IL · On-site

$21.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

The Customer Advocate serves as the primary liaison between the government customer, end users, and ... Manage and track support tickets through resolution, providing status visibility to stakeholders ...

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

Customer Advocate Job Summary: NVIII is looking for a motivated individual to join our HR team as an Intern to assist our HR Manager with day-to-day operations and projects. This will include ...

Customer Advocate

Honolulu, HI · On-site

$21.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

Customer Advocate

Aurora, CO · On-site

$20/hr

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

Customer Advocate

Yorkville, NY · On-site

$19.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

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Customer Advocate Manager information

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How much do customer advocate manager jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for customer advocate manager in the United States is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.56 per hour, depending on experience, location, and employer.

How does a Customer Advocate Manager typically collaborate with other departments to resolve customer issues?

Customer Advocate Managers frequently work cross-functionally, partnering with teams such as product development, sales, and technical support to address and resolve customer concerns. They act as the voice of the customer, ensuring feedback is communicated clearly and actioned appropriately. This collaboration often involves coordinating regular meetings, tracking resolution progress, and advocating for process improvements based on common customer challenges. By fostering strong interdepartmental relationships, they help create a more positive overall customer experience.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles that can earn $150,000 or more annually include senior positions such as media directors, executive producers, and digital content strategists. These roles typically require extensive experience, strong leadership skills, and proficiency with industry tools like analytics platforms and content management systems.

What are the key skills and qualifications needed to thrive as a Customer Advocate Manager, and why are they important?

To thrive as a Customer Advocate Manager, you need a strong background in customer service, problem-solving, and team leadership, often supported by a bachelor’s degree in business or a related field. Familiarity with customer relationship management (CRM) systems, support ticketing platforms, and data analysis tools is typically required. Exceptional communication, empathy, and conflict resolution skills help you effectively support customers and inspire your team. These competencies are crucial for ensuring customer satisfaction, loyalty, and smooth resolution of issues that impact business success.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What is a Customer Advocate Manager?

A Customer Advocate Manager is a professional responsible for ensuring customers have a positive experience with a company's products or services. They act as a bridge between the customers and the company, addressing concerns, resolving issues, and gathering feedback to improve offerings. Their role often involves leading a team, developing customer service strategies, and advocating for the customer's needs within the organization. This position is crucial for building customer loyalty and maintaining strong relationships. Successful Customer Advocate Managers combine excellent communication skills with a deep understanding of customer service best practices.

What does a customer advocate do?

A customer advocate manages communication between a company and its customers to ensure their needs are met and issues are resolved. They often handle inquiries, provide support, and work to improve customer satisfaction using communication skills and customer service tools. The role may require knowledge of company policies, empathy, and problem-solving abilities.

What does a customer advocacy manager do?

A customer advocacy manager is responsible for building strong relationships with customers to promote loyalty and positive brand perception. They often gather customer feedback, develop advocacy programs, and collaborate with marketing and support teams to enhance customer experience. Strong communication skills and familiarity with customer relationship management (CRM) tools are essential for this role.
What cities are hiring for Customer Advocate Manager jobs? Cities with the most Customer Advocate Manager job openings:
What are the most commonly searched types of Customer Advocate jobs? The most popular types of Customer Advocate jobs are:
What states have the most Customer Advocate Manager jobs? States with the most job openings for Customer Advocate Manager jobs include:
Infographic showing various Customer Advocate Manager job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 15% Part Time, and 14% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,186 per year, or $21.7 per hour.
Customer Advocate

Part-time

Posted 11 days ago


Job description

If you are a motivated and energetic individual with strong customer service skills, join the Champion Windows team! We are looking for a driven individual to provide excellent customer service both in person and over the phone. In your role as Customer Service Advocate you will assist the Office Manager with administrative duties including but not limited to: sales, customer service and basic accounting functions.

Your specific duties as a Customer Service Advocate will include:

  • Greet customers within the showroom
  • Answer phones and forward calls to the appropriate individual
  • Schedule appointments over the phone including in-home consultations, final measurements, installations, and services  
  • Assist in payment collection/invoicing
  • Generate daily summary reports
  • Perform data entry and update Customer Service Database
  • Additional administrative duties as needed

Job Requirements:

As a Customer Service Advocate, you must have excellent communication skills, and the ability to excel in a team environment. Strong customer service skills are crucial for your success in this role.

Specific qualifications for the Customer Service Advocate position include:

  • High School Diploma or GED equivalent
  • Proficient in Microsoft Office Suite (Word, Excel, Access)
  • Excellent written and oral communication
  • Ability to type a minimum of 40 WMP
  • Customer service and multi-line phone experience preferred
  • Dependability-consistently at work on time, follows instructions, responds to management direction and solicits feedback to improve performance
  • Quality control-demonstrates accuracy and thoroughness and monitors work to ensure quality

 Champion Window is an Equal Employment Opportunity Employer