Customer Advocate FleetPride is the largest after-market distributor of heavy-duty truck and ... Follow company policies related to safety, compliance, and risk management * Collaborate with ...
Customer Advocate FleetPride is the largest after-market distributor of heavy-duty truck and ... Follow company policies related to safety, compliance, and risk management * Collaborate with ...
Customer Advocate
Tulsa, OK · On-site
Customer Advocate As a Customer Advocate, you are a key team member in upholding our commitment to ... You are self-motivated, thrive in fast moving environments, and are able to manage time to ...
Customer Advocate
Tulsa, OK · On-site
Customer Advocate As a Customer Advocate, you are a key team member in upholding our commitment to ... You are self-motivated, thrive in fast moving environments, and are able to manage time to ...
Customer Advocate
Washington, DC · On-site
The Customer Advocate serves as the primary liaison between the government customer, end users, and ... Manage and track support tickets through resolution, providing status visibility to stakeholders ...
Customer Advocate
Washington, DC · On-site
The Customer Advocate serves as the primary liaison between the government customer, end users, and ... Manage and track support tickets through resolution, providing status visibility to stakeholders ...
Customer Advocate Let's face it, a company whose mission is human transformation better have some ... You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most ...
Customer Advocate Let's face it, a company whose mission is human transformation better have some ... You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most ...
Customer Advocate
Addison, IL · On-site
$21.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate
Addison, IL · On-site
$21.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate
Roxboro, NC · On-site
Advocates work directly with customers to understand, troubleshoot, and resolve issues across ... Regular in-office days are required; frequency is set at the manager's or company's discretion.
Quick apply
Customer Advocate
Roxboro, NC · On-site
Advocates work directly with customers to understand, troubleshoot, and resolve issues across ... Regular in-office days are required; frequency is set at the manager's or company's discretion.
Customer Advocate
Roxboro, NC · On-site
Advocates work directly with customers to understand, troubleshoot, and resolve issues across ... Regular in-office days are required; frequency is set at the manager's or company's discretion.
New
Customer Advocate
Roxboro, NC · On-site
Advocates work directly with customers to understand, troubleshoot, and resolve issues across ... Regular in-office days are required; frequency is set at the manager's or company's discretion.
New
Customer Advocate
$19.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate
$19.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate
Fargo, ND · On-site
$19.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate
Fargo, ND · On-site
$19.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate
Arlington, TX · On-site
$15.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate
Arlington, TX · On-site
$15.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate
San Antonio, TX · On-site
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate
San Antonio, TX · On-site
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate
Floweree, MT · On-site
Customer Advocate The Customer Advocate plays a vital role in enhancing KORE's customers ... Excellent time management skills. Kore Values Customer Obsession We earn trust through deep ...
Customer Advocate
Floweree, MT · On-site
Customer Advocate The Customer Advocate plays a vital role in enhancing KORE's customers ... Excellent time management skills. Kore Values Customer Obsession We earn trust through deep ...
Customer Advocate
Palm Harbor, FL · On-site
$19/hr
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate
Palm Harbor, FL · On-site
$19/hr
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate
Tualatin, OR · On-site
$21/hr
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate
Tualatin, OR · On-site
$21/hr
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate
Oklahoma City, OK · On-site
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate
Oklahoma City, OK · On-site
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate
Bozeman, MT · On-site
$23.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate
Bozeman, MT · On-site
$23.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate
Louisville, KY · On-site
$10K/mo
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate
Louisville, KY · On-site
$10K/mo
The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...
Customer Advocate Manager information
See salary details
$16.12 is the 25th percentile. Wages below this are outliers.
$14.18 - $17.18
39% of jobs
The median wage is $18.55 / hr.
$17.18 - $20.17
25% of jobs
$22.52 is the 75th percentile. Wages above this are outliers.
$20.17 - $23.16
15% of jobs
$23.16 - $26.16
14% of jobs
$26.16 - $29.15
6% of jobs
$29.15 - $32.15
1% of jobs
$32.15 - $35.14
0% of jobs
$35.14 - $38.13
0% of jobs
$38.13 - $41.13
0% of jobs
$41.13 - $44.12
1% of jobs
$44.12 - $47.12
0% of jobs
$14
$21
$47
How much do customer advocate manager jobs pay per hour?
As of Jun 30, 2026, the average hourly pay for customer advocate manager in the United States is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.56 per hour, depending on experience, location, and employer.
How does a Customer Advocate Manager typically collaborate with other departments to resolve customer issues?
Customer Advocate Managers frequently work cross-functionally, partnering with teams such as product development, sales, and technical support to address and resolve customer concerns. They act as the voice of the customer, ensuring feedback is communicated clearly and actioned appropriately. This collaboration often involves coordinating regular meetings, tracking resolution progress, and advocating for process improvements based on common customer challenges. By fostering strong interdepartmental relationships, they help create a more positive overall customer experience.
What are the key skills and qualifications needed to thrive as a Customer Advocate Manager, and why are they important?
To thrive as a Customer Advocate Manager, you need a strong background in customer service, problem-solving, and team leadership, often supported by a bachelor’s degree in business or a related field. Familiarity with customer relationship management (CRM) systems, support ticketing platforms, and data analysis tools is typically required. Exceptional communication, empathy, and conflict resolution skills help you effectively support customers and inspire your team. These competencies are crucial for ensuring customer satisfaction, loyalty, and smooth resolution of issues that impact business success.
What is a Customer Advocate Manager?
A Customer Advocate Manager is a professional responsible for ensuring customers have a positive experience with a company's products or services. They act as a bridge between the customers and the company, addressing concerns, resolving issues, and gathering feedback to improve offerings. Their role often involves leading a team, developing customer service strategies, and advocating for the customer's needs within the organization. This position is crucial for building customer loyalty and maintaining strong relationships. Successful Customer Advocate Managers combine excellent communication skills with a deep understanding of customer service best practices.
What cities are hiring for Customer Advocate Manager jobs? Cities with the most Customer Advocate Manager job openings:
What are the most commonly searched types of Customer Advocate jobs? The most popular types of Customer Advocate jobs are:
What states have the most Customer Advocate Manager jobs? States with the most job openings for Customer Advocate Manager jobs include:
FleetPride rating
7.7
Based on 70 frontline employees who took The Breakroom Quiz
99th of 335 rated vehicle maintenance
Job description
Customer Advocate
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. Partner with the best in the heavy-duty industry.
The Customer Advocate is a primary point of contact for customers, focused on delivering a positive experience by addressing inquiries, resolving issues, and providing accurate information. This role requires strong attention to detail, a customer-first mindset, professionalism, and adherence to safety and risk management standards.
The ideal candidate is a collaborative team player who contributes to team goals, supports colleagues, and helps create consistently positive experiences for customers and teammates. We're looking for someone who enjoys fostering a positive workplace and brings a good-natured sense of humor while contributing to overall customer success.
Responsibilities- Respond to customer inquiries via email or chat in a timely and professional manner
- Resolve customer issues efficiently while ensuring accuracy and completeness
- Maintain detailed and accurate records of customer interactions
- Identify customer needs and provide appropriate solutions or escalate when necessary
- Demonstrate empathy and a strong commitment to customer satisfaction
- Follow company policies related to safety, compliance, and risk management
- Collaborate with internal teams to improve processes and customer experience
- Continuously seek opportunities to enhance service quality and improve customer outcomes
- Identify recurring customer issues and provide feedback to improve processes, tools, and overall experience
- Strong attention to detail and commitment to accuracy in all customer interactions
- Customer-first mindset with the ability to build trust through empathy and responsiveness
- Professional, courteous, and positive communication style (written and verbal)
- Ability to follow established procedures while maintaining flexibility to solve problems
- Awareness of safety, compliance, and risk management standards
- Ability to protect sensitive customer information and maintain confidentiality
- Collaborative team player who contributes to a positive work environment
- Strong organizational and time management skills
- Proactive approach to identifying improvements and enhancing the customer experience
- Comfortable working with CRM systems and documenting customer interactions accurately
- We believe the most productive teams are those that:
- Do work that interests, challenges, and professionally develops them
- Do things that contribute to the success of the company and team
- Like and respect the team members they work alongside every day
- As a result, we hire for Culture First, and are looking for candidates who possess the following:
- Action oriented, self-motivated, self-starter with a solution oriented mindset
- Curious, innovative, and creative
- Glass half full optimism
- Natural problem solver, not afraid to ask questions and adept at learning new things rapidly
- Humble Leadership / Team Oriented
- Operates from the position of "do what's best for the business and team"
- High school diploma or equivalent (required); associate or bachelor's degree preferred
- Previous customer service or support experience preferred
- Strong communication and problem-solving skills
- Ability to multitask and work in a fast-paced environment
- Basic computer proficiency and familiarity with Salesforce CRM
- Experience with branch based industrial distribution preferred; heavy-duty trucking industry a plus
What FleetPride employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About FleetPride
Sourced by ZipRecruiter
Industry
Trucking
Company size
5,001 - 10,000 Employees
Headquarters location
Dallas, TX, US
Year founded
1999