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Customer Advocate Manager Jobs (NOW HIRING)

Champion Windows

Customer Advocate

Memphis, TN · On-site

In your role as Customer Service Advocate you will assist the Office Manager with administrative duties including but not limited to: sales, customer service and basic accounting functions. Your ...

Belle Aire Creations

Customer Advocate

Round Lake Park, IL · On-site

$57K - $62K/yr

Customer Service Team Lead We are seeking a detail-oriented and proactive Customer Advocate to manage and support our strategic customer accounts. This role is heavily focused on order entry and data ...

Champion Windows

Customer Advocate

Albany, NY · On-site

In your role as Customer Service Advocate you will assist the Office Manager with administrative duties including but not limited to: sales, customer service and basic accounting functions. Your ...

Champion Windows

Customer Advocate

Louisville, KY · On-site

In your role as Customer Service Advocate you will assist the Office Manager with administrative duties including but not limited to: sales, customer service and basic accounting functions. Your ...

AE Perkins

Customer Advocate

Dallas, TX · Remote

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Position Summary: The Customer Advocate serves as the initial point of contact for plan ... Proactive Issue Management: * Identify and execute necessary actions for issue resolution, setting ...

Safelite Group, Inc.

Customer Advocate

Miami, FL · On-site

$10K/mo

  • Medical

  • Life

  • Retirement

  • PTO

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

Safelite Group

Customer Advocate

Broken Arrow, OK · On-site

  • Medical

  • Life

  • Retirement

  • PTO

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

Safelite Group

Customer Advocate

Jefferson City, MO · On-site

$19/hr

  • Medical

  • Life

  • Retirement

  • PTO

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

Safelite Group

Customer Advocate

Columbia, MD · On-site

$20/hr

  • Medical

  • Life

  • Retirement

  • PTO

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

Red Gate Group

Customer Advocate

Washington, DC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Customer Advocate serves as the primary liaison between the government customer, end users, and ... Manage and track support tickets through resolution, providing status visibility to stakeholders ...

Safelite Group

Customer Advocate

Fort Worth, TX

$20/hr

  • Medical

  • Life

  • Retirement

  • PTO

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

Safelite Group, Inc.

Customer Advocate

Mandeville, LA · On-site

  • Medical

  • Life

  • Retirement

  • PTO

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

Safelite Group, Inc.

Customer Advocate

Decatur, IL · On-site

$19.75/hr

  • Medical

  • Life

  • Retirement

  • PTO

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

Safelite Group

Customer Advocate

Wood Dale, IL · On-site

$21.75/hr

  • Medical

  • Life

  • Retirement

  • PTO

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

Safelite Group, Inc.

Customer Advocate

San Antonio, TX · On-site

  • Medical

  • Life

  • Retirement

  • PTO

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

Safelite Group, Inc.

Customer Advocate

Burlington, IA · On-site

$18.75/hr

  • Medical

  • Life

  • Retirement

  • PTO

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

Safelite Group, Inc.

Customer Advocate

Morton Grove, IL · On-site

$21.75/hr

  • Medical

  • Life

  • Retirement

  • PTO

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

Safelite Group, Inc.

Customer Advocate

Waco, TX · On-site

$18/hr

  • Medical

  • Life

  • Retirement

  • PTO

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

Safelite Group, Inc.

Customer Advocate

Dothan, AL · On-site

$10K/mo

  • Medical

  • Life

  • Retirement

  • PTO

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

Safelite Group

Customer Advocate

Grove City, OH · On-site

$19.75/hr

  • Medical

  • Life

  • Retirement

  • PTO

The Customer Advocate is one of Safelite's first impressions with our customers ... From managing administrative processes, scheduling, work orders and invoicing, to greeting ...

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Customer Advocate Manager information

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$14

$21

$47

How much do customer advocate manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer advocate manager in the United States is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.56 per hour, depending on experience, location, and employer.

What is a customer advocate manager?

A Customer Advocate Manager is a professional responsible for ensuring customers have a positive experience with a company's products or services. They act as a bridge between the customers and the company, addressing concerns, resolving issues, and gathering feedback to improve offerings. Their role often involves leading a team, developing customer service strategies, and advocating for the customer's needs within the organization. This position is crucial for building customer loyalty and maintaining strong relationships. Successful Customer Advocate Managers combine excellent communication skills with a deep understanding of customer service best practices.

How does a customer advocate manager typically collaborate with other departments to resolve customer issues?

Customer Advocate Managers frequently work cross-functionally, partnering with teams such as product development, sales, and technical support to address and resolve customer concerns. They act as the voice of the customer, ensuring feedback is communicated clearly and actioned appropriately. This collaboration often involves coordinating regular meetings, tracking resolution progress, and advocating for process improvements based on common customer challenges. By fostering strong interdepartmental relationships, they help create a more positive overall customer experience.

What are the key skills and qualifications needed to thrive as a customer advocate manager, and why are they important?

To thrive as a Customer Advocate Manager, you need a strong background in customer service, problem-solving, and team leadership, often supported by a bachelor’s degree in business or a related field. Familiarity with customer relationship management (CRM) systems, support ticketing platforms, and data analysis tools is typically required. Exceptional communication, empathy, and conflict resolution skills help you effectively support customers and inspire your team. These competencies are crucial for ensuring customer satisfaction, loyalty, and smooth resolution of issues that impact business success.

What cities are hiring for Customer Advocate Manager jobs?

Cities with the most Customer Advocate Manager job openings:

What are the most commonly searched types of Customer Advocate jobs?

The most popular types of Customer Advocate jobs are:

What states have the most Customer Advocate Manager jobs?

States with the most job openings for Customer Advocate Manager jobs include:

Customer Advocate Manager jobs near you
Infographic showing various Customer Advocate Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $45,186 per year, or $21.7 per hour.

Customer Advocate

Champion Windows

Memphis, TN • On-site

Full-time

Re-posted 24 days ago

Job description

If you are a motivated and energetic individual with strong customer service skills, join the Champion Windows team! We are looking for a driven individual to provide excellent customer service both in person and over the phone. In your role as Customer Service Advocate you will assist the Office Manager with administrative duties including but not limited to: sales, customer service and basic accounting functions.

Your specific duties as a Customer Service Advocate will include:

  • Greet customers within the showroom
  • Answer phones and forward calls to the appropriate individual
  • Schedule appointments over the phone including in-home consultations, final measurements, installations, and services  
  • Assist in payment collection/invoicing
  • Generate daily summary reports
  • Perform data entry and update Customer Service Database
  • Additional administrative duties as needed

Job Requirements:

As a Customer Service Advocate, you must have excellent communication skills, and the ability to excel in a team environment. Strong customer service skills are crucial for your success in this role.

Specific qualifications for the Customer Service Advocate position include:

  • High School Diploma or GED equivalent
  • Proficient in Microsoft Office Suite (Word, Excel, Access)
  • Excellent written and oral communication
  • Ability to type a minimum of 40 WMP
  • Customer service and multi-line phone experience preferred
  • Dependability-consistently at work on time, follows instructions, responds to management direction and solicits feedback to improve performance
  • Quality control-demonstrates accuracy and thoroughness and monitors work to ensure quality

 Champion Window is an Equal Employment Opportunity Employer

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