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Customer Advocate Manager Jobs in Indiana (NOW HIRING)

Champion Windows

Customer Advocate

Evansville, IN

In your role as Customer Service Advocate you will assist the Office Manager with administrative duties including but not limited to: sales, customer service and basic accounting functions. Your ...

Carrington

Customer Advocate Specialist

Westfield, IN · On-site

$22 - $26/hr

The Mortgage Customer Advocate Specialist will be responsible for providing general office ... Retrieve scanned documents from the department's document management system and import historical ...

Elkhart County Government

Client Advocate

Goshen, IN · On-site

$28.58 - $31.75/hr

Responsible for providing case management services and consultation work as part of the legal team, maintaining professional support relationships with clients and serving as an advocate/guide ...

Elkhart County Government

Client Advocate

Goshen, IN · On-site

$28.58 - $31.75/hr

Responsible for providing case management services and consultation work as part of the legal team, maintaining professional support relationships with clients and serving as an advocate/guide ...

Flotec

Be Seen First

Customer Service Advocate - Medical Device Manufacturing

Avon, IN · On-site

$40K - $60K/yr

Customer Service Advocate - Medical Device Manufacturing Company Overview Flotec is an Indianapolis ... Coordinate with production, quality, shipping, purchasing, and management to support customer needs ...

Bloom Insurance

Health Plan Advocate

Bloomington, IN · On-site +1

... customer-focused Health Plan Advocate (HPA) to serve as the first point of contact for ... Excellent customer service and active listening skills * Ability to manage high call volumes in a ...

Kendall Group

Customer Success Advocate

Fort Wayne, IN · On-site

Reporting to the Solution Consultants Manager, the Customer Success Advocate is a key member of the Contract Sales Team. The person in this role will function as the bridge between our sales team and ...

Kendall Group

Customer Success Advocate

Fort Wayne, IN · On-site

Reporting to the Solution Consultants Manager, the Customer Success Advocate is a key member of the Contract Sales Team. The person in this role will function as the bridge between our sales team and ...

Kendall Group

Customer Success Advocate

Fort Wayne, IN · On-site

Reporting to the Solution Consultants Manager, the Customer Success Advocate is a key member of the Contract Sales Team. The person in this role will function as the bridge between our sales team and ...

Arbor Homes

Customer Care Area Manager

Indianapolis, IN · On-site

Be a resource to Customer Advocate and understand NPS goals and how to get there. * Form working ... Manage PTO and expenses of direct reports. Conduct quarterly assessments and be responsible for ...

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All JobsCustomer Advocate JobsCustomer Advocate Manager JobsCustomer Advocate Manager Jobs in Indiana

Customer Advocate Manager information

See Indiana salary details

$19.7K

$43.1K

$71.2K

How much do customer advocate manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer advocate manager in Indiana is $43,144.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,810.00 and $52,027.00 per year, depending on experience, location, and employer.

How does a customer advocate manager typically collaborate with other departments to resolve customer issues?

Customer Advocate Managers frequently work cross-functionally, partnering with teams such as product development, sales, and technical support to address and resolve customer concerns. They act as the voice of the customer, ensuring feedback is communicated clearly and actioned appropriately. This collaboration often involves coordinating regular meetings, tracking resolution progress, and advocating for process improvements based on common customer challenges. By fostering strong interdepartmental relationships, they help create a more positive overall customer experience.

What are the key skills and qualifications needed to thrive as a customer advocate manager, and why are they important?

To thrive as a Customer Advocate Manager, you need a strong background in customer service, problem-solving, and team leadership, often supported by a bachelor’s degree in business or a related field. Familiarity with customer relationship management (CRM) systems, support ticketing platforms, and data analysis tools is typically required. Exceptional communication, empathy, and conflict resolution skills help you effectively support customers and inspire your team. These competencies are crucial for ensuring customer satisfaction, loyalty, and smooth resolution of issues that impact business success.

What is a customer advocate manager?

A Customer Advocate Manager is a professional responsible for ensuring customers have a positive experience with a company's products or services. They act as a bridge between the customers and the company, addressing concerns, resolving issues, and gathering feedback to improve offerings. Their role often involves leading a team, developing customer service strategies, and advocating for the customer's needs within the organization. This position is crucial for building customer loyalty and maintaining strong relationships. Successful Customer Advocate Managers combine excellent communication skills with a deep understanding of customer service best practices.
What are the most commonly searched types of Customer Advocate jobs in Indiana? The most popular types of Customer Advocate jobs in Indiana are:
What cities in Indiana are hiring for Customer Advocate Manager jobs? Cities in Indiana with the most Customer Advocate Manager job openings:
Customer Advocate Manager jobs near you
Infographic showing various Customer Advocate Manager job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,144 per year, or $20.7 per hour.

Customer Advocate

Champion Windows

Evansville, IN

Full-time

Re-posted 3 days ago

Job description

If you are a motivated and energetic individual with strong customer service skills, join the Champion Windows team! We are looking for a driven individual to provide excellent customer service both in person and over the phone. In your role as Customer Service Advocate you will assist the Office Manager with administrative duties including but not limited to: sales, customer service and basic accounting functions.

Your specific duties as a Customer Service Advocate will include:

  • Greet customers within the showroom
  • Answer phones and forward calls to the appropriate individual
  • Schedule appointments over the phone including in-home consultations, final measurements, installations, and services  
  • Assist in payment collection/invoicing
  • Generate daily summary reports
  • Perform data entry and update Customer Service Database
  • Additional administrative duties as needed

Job Requirements:

As a Customer Service Advocate, you must have excellent communication skills, and the ability to excel in a team environment. Strong customer service skills are crucial for your success in this role.

Specific qualifications for the Customer Service Advocate position include:

  • High School Diploma or GED equivalent
  • Proficient in Microsoft Office Suite (Word, Excel, Access)
  • Excellent written and oral communication
  • Ability to type a minimum of 40 WMP
  • Customer service and multi-line phone experience preferred
  • Dependability-consistently at work on time, follows instructions, responds to management direction and solicits feedback to improve performance
  • Quality control-demonstrates accuracy and thoroughness and monitors work to ensure quality

 Champion Window is an Equal Employment Opportunity Employer

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