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Customer Accounts Associate Jobs (NOW HIRING)

Post cash to customer accounts. * Maintain good working relationships with customers (both internal and external). Job Requirements: * Associates' or Bachelor's degree in Business or Accounting is ...

Accounts Receivable Associate

Cary, IL

$19.25 - $24.75/hr

Post cash to customer accounts. * Maintain good working relationships with customers (both internal and external). Job Requirements: * Associates' or Bachelor's degree in Business or Accounting is ...

ACCOUNTS RECEIVABLE ASSOCIATE

Hilliard, OH · On-site

$18 - $23.25/hr

We take pride in creating long-term customer relationships and cultivating a workplace where ... Accounts Receivable Associate. This role is responsible for managing the full A/R cycle, including ...

ACCOUNTS RECEIVABLE ASSOCIATE

Hilliard, OH

$18 - $23.25/hr

We take pride in creating long-term customer relationships and cultivating a workplace where ... Accounts Receivable Associate. This role is responsible for managing the full A/R cycle, including ...

ACCOUNTS RECEIVABLE ASSOCIATE

Hilliard, OH · On-site

$18 - $23.25/hr

We take pride in creating long-term customer relationships and cultivating a workplace where ... Accounts Receivable Associate. This role is responsible for managing the full A/R cycle, including ...

The Regional Accounts Associate Director (RAAD), Neuromuscular is a hybrid, field-based role ... Verified extensive understanding of customers and cross-functional teams, robust business acumen ...

Accounts Receivable Associate

Springfield, MO · On-site

$17.25 - $22.25/hr

Creates invoices and applies payments to customer's accounts. * Reviews aging with TMBC locations for payments on past due accounts. * Reconciles accounts receivables balance sheet accounts.

A/P Associate

Deer Park, NY · On-site

$20.75 - $26.75/hr

Accounts Payable / Accounts Receivable Specialist Company: Apple Ice Location: Deer Park, NY Job ... Apply customer payments (checks, ACH, credit cards) * Monitor aging reports and follow up on past ...

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Customer Accounts Associate information

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How much do customer accounts associate jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for customer accounts associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What does a customer account associate do?

A customer account associate manages customer accounts by assisting with inquiries, processing transactions, updating account information, and resolving issues. They often use customer relationship management (CRM) software and need strong communication and organizational skills to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Accounts Associate, and why are they important?

To thrive as a Customer Accounts Associate, you need strong organizational skills, attention to detail, and a background in finance or business administration, often supported by a relevant degree or experience. Familiarity with customer relationship management (CRM) systems, billing software, and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving abilities, and a customer-focused mindset help you build rapport and resolve account issues effectively. These skills ensure accurate account management, high customer satisfaction, and efficient resolution of inquiries, which are vital for business retention and growth.

What does a Customer Accounts Associate do?

A Customer Accounts Associate is responsible for managing and maintaining customer accounts for a business. Their tasks typically include processing orders, updating account information, handling billing inquiries, and resolving customer complaints. They serve as a point of contact between the company and its clients, ensuring that customer needs are met promptly and efficiently. Strong communication and organizational skills are essential for this role, as well as a customer-focused attitude. Customer Accounts Associates often work closely with sales, finance, and customer service teams to provide a seamless experience.

Can you make $100,000 as an accountant?

A Customer Accounts Associate typically does not earn $100,000 annually, as this role usually offers lower salaries compared to accountants. Accountants with advanced certifications, experience, and specialized skills can reach or exceed $100,000, especially in senior or managerial positions. Salary levels depend on industry, location, and level of responsibility.

What is the difference between Customer Accounts Associate vs Customer Service Representative?

AspectCustomer Accounts AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; some roles may prefer associate degree
Work EnvironmentOffice setting, financial institutions, retailCall centers, retail stores, office settings
Employer & Industry UsageBanking, finance, retailRetail, telecommunications, service industries
Common Search & ComparisonCustomer Accounts Associate vs Customer Service Representative

While both roles involve interacting with customers, a Customer Accounts Associate typically focuses on managing customer accounts, processing transactions, and handling account-specific inquiries. A Customer Service Representative often provides general support, addresses product or service questions, and resolves customer issues. The roles overlap in communication skills and work environment but differ mainly in their specific responsibilities and focus areas.

Can you make $500,000 a year as an accountant?

Customer Accounts Associates typically do not earn $500,000 annually, as this level of income is uncommon in entry- or mid-level accounting roles. High earnings in accounting usually require senior positions, specialized skills, certifications like CPA, or executive roles such as CFO. Most accountants' salaries are significantly below this figure, depending on experience, location, and industry.

What are some common challenges faced by Customer Accounts Associates, and how can they be effectively managed?

Customer Accounts Associates often encounter challenges such as handling high volumes of customer inquiries, managing account discrepancies, and balancing multiple priorities within tight deadlines. Effective time management, strong communication skills, and attention to detail are crucial for overcoming these hurdles. Building positive relationships with customers and collaborating closely with other departments—such as sales and billing—also help ensure smooth account management and issue resolution. Regular training and staying updated on company policies can further enhance performance and job satisfaction.

What is the lowest position in accounting?

The lowest position in accounting is typically an accounting clerk or bookkeeper, responsible for basic data entry, record keeping, and supporting senior accountants. These roles often require minimal formal education and may serve as entry points for advancing to higher accounting positions such as staff accountant or accountant.
What cities are hiring for Customer Accounts Associate jobs? Cities with the most Customer Accounts Associate job openings:
What are the most commonly searched types of Customer Accounts jobs? The most popular types of Customer Accounts jobs are:
What states have the most Customer Accounts Associate jobs? States with the most job openings for Customer Accounts Associate jobs include:
Customer Accounts Specialist I

Customer Accounts Specialist I

Life EMS

Grand Rapids, MI • On-site

$20.24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


Job description

Job Title

This is a full-time, hybrid position. Pay is $20.24/hr

Summary: Responsible for ensuring excellent responsiveness to customer inquiries regarding payment, insurance, membership and/or general information.

Life EMS Ambulance is dedicated to being the very best in all that we do, and that begins with our team. We are committed to creating a rewarding work environment for all of our associates, which is reflected in our national and regional recognition as one of the "Top 100 Best & Brightest Workplaces." We strive to provide the best patient care and service excellence. If you desire the same commitment to excellence, we invite you to consider joining our team today!

We strive to provide a competitive pay and comprehensive benefits package to our associates, including some of the following:

  • Medical, dental and vision insurance
  • Paid time off - two weeks of vacation time within your first year
  • Tuition assistance for EMT and Paramedic schooling
  • Free continuing education classes
  • Life Insurance that is free coverage up to $40,000 for an associate. Additional coverage is available.
  • Flexible spending accounts for medical and child care
  • Long term and short term disability insurance
  • 401k retirement plan
  • Length of Service Bonus
  • Free vaccinations
  • Uniforms are provided and an annual boot allowance
  • Associate Assistance Program with free counseling sessions for associates and their family members
  • Wellness Activities

Essential Duties and Responsibilities:

  • Ensure daily customer happiness
  • Serves as part of a Customer Service team within the Life EMS Customer Support Center and is responsible for ensuring excellent customer satisfaction through timely, accurate, and professional follow-up and resolution to customer inquiries.
  • Performs customer service activities, such as, handling various self-pay and insurance billing and collection inquiries, requests and related functions as part of the revenue cycle process.
  • Demonstrates a high level of knowledge in regard to company products and services provided by Life EMS to answer questions effectively and while providing any troubleshooting needed.
  • Providing year round support to existing Lifecare+ members along with answering inquiries for those interested in joining the Lifecare+ membership.
  • Performs communication and follow-up processes related to customer service and ensures such activities are submitted timely, tracked, trended, and reported to key stakeholders.
  • Must follow HIPAA guidelines at all times to protect customer PHI.
  • Other projects and duties as assigned.

Qualifications/Skills & Knowledge Requirements:

  • Must have a high school diploma or G.E.D.
  • Must have a minimum of one year of previous customer service experience in the medical field.
  • Ability to type 40 WPM.
  • Excellent phone etiquette.
  • Accurate, basic typing skills and computer operation knowledge including knowledge of Microsoft Word and Excel.
  • Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
  • Must demonstrate positive, respectful behavior in dealing with people at all levels.
  • Must be interviewed by a Life EMS designee.

Physical Demands: While performing the duties of this job, the associate is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.