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Customer Accounts Associate Jobs (NOW HIRING)

bav

Enterprise Accounts Associate

Manhattan, NY

$52K - $71K/yr

The Enterprise Accounts Support Representative is a key position responsible for ensuring that our ... Associates develop, maintain and grow customer relationships by ensuring that every interaction a ...

Sonepar

Strategic Accounts Associate

Northampton, PA · On-site

Job Summary Strategic Accounts Associates support selling efforts to key customers by performing ... Provide support in responding to customer RFQ's (Request for Quote) by communicating Irby ...

Coilcraft

Accounts Receivable Associate

Cary, IL · On-site

$23 - $28/hr

In this role, you'll support customer accounts, cash application, collections, and account ... Associate's or Bachelor's degree in Business, Accounting, Finance, or related field preferred

Coilcraft

Accounts Receivable Associate

Cary, IL

$19.25 - $24.75/hr

In this role, you'll support customer accounts, cash application, collections, and account ... Associate's or Bachelor's degree in Business, Accounting, Finance, or related field preferred

Freight Wizards LLC

Customer Account Associate

Chicago, IL · On-site

$45K - $60K/yr

Vision insurance Customer Account Associate Are you looking for a high-energy, rewarding sales career where your efforts directly impact your paycheck? We're on the hunt for a driven Customer Account ...

Coilcraft

Accounts Receivable Associate

Cary, IL · On-site

$23 - $28/hr

In this role, you'll support customer accounts, cash application, collections, and account ... Associate's or Bachelor's degree in Business, Accounting, Finance, or related field preferred

CFS

Accounts Receivable Associate

Westerville, OH

$18.25 - $23.50/hr

The Accounts Receivable Associate will help manage incoming payments, maintain customer accounts, and assist with collections efforts. A successful Accounts Receivable Associate is organized ...

CFS

Accounts Receivable Associate

Westerville, OH · On-site

$18.25 - $23.50/hr

The Accounts Receivable Associate will help manage incoming payments, maintain customer accounts, and assist with collections efforts. A successful Accounts Receivable Associate is organized ...

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Customer Accounts Associate information

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How much do customer accounts associate jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for customer accounts associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What does a customer account associate do?

A customer account associate manages customer accounts by assisting with account setup, updates, and inquiries. They often handle billing, resolve issues, and use customer relationship management (CRM) software to ensure customer satisfaction and accurate account information.

What are the key skills and qualifications needed to thrive as a Customer Accounts Associate, and why are they important?

To thrive as a Customer Accounts Associate, you need strong organizational skills, attention to detail, and a background in finance or business administration, often supported by a relevant degree or experience. Familiarity with customer relationship management (CRM) systems, billing software, and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving abilities, and a customer-focused mindset help you build rapport and resolve account issues effectively. These skills ensure accurate account management, high customer satisfaction, and efficient resolution of inquiries, which are vital for business retention and growth.

What does a Customer Accounts Associate do?

A Customer Accounts Associate is responsible for managing and maintaining customer accounts for a business. Their tasks typically include processing orders, updating account information, handling billing inquiries, and resolving customer complaints. They serve as a point of contact between the company and its clients, ensuring that customer needs are met promptly and efficiently. Strong communication and organizational skills are essential for this role, as well as a customer-focused attitude. Customer Accounts Associates often work closely with sales, finance, and customer service teams to provide a seamless experience.

Can you make $100,000 as an accountant?

Customer Accounts Associates typically do not earn $100,000 annually, as this salary level is more common for senior accounting roles or those with extensive experience and certifications. Entry-level or mid-level accounting positions usually have lower salaries, but with advanced skills, certifications like CPA, and experience, higher earnings are possible over time.

What is the difference between Customer Accounts Associate vs Customer Service Representative?

AspectCustomer Accounts AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; some roles may prefer associate degree
Work EnvironmentOffice setting, financial institutions, retailCall centers, retail stores, office settings
Employer & Industry UsageBanking, finance, retailRetail, telecommunications, service industries
Common Search & ComparisonCustomer Accounts Associate vs Customer Service Representative

While both roles involve interacting with customers, a Customer Accounts Associate typically focuses on managing customer accounts, processing transactions, and handling account-specific inquiries. A Customer Service Representative often provides general support, addresses product or service questions, and resolves customer issues. The roles overlap in communication skills and work environment but differ mainly in their specific responsibilities and focus areas.

Can you make $500,000 a year as an accountant?

Customer Accounts Associates typically earn salaries well below $500,000 annually, as this level of income is uncommon in entry- and mid-level accounting roles. Achieving such a high salary generally requires senior positions, specialized skills, extensive experience, or working in high-paying industries or executive roles.

What are some common challenges faced by Customer Accounts Associates, and how can they be effectively managed?

Customer Accounts Associates often encounter challenges such as handling high volumes of customer inquiries, managing account discrepancies, and balancing multiple priorities within tight deadlines. Effective time management, strong communication skills, and attention to detail are crucial for overcoming these hurdles. Building positive relationships with customers and collaborating closely with other departments—such as sales and billing—also help ensure smooth account management and issue resolution. Regular training and staying updated on company policies can further enhance performance and job satisfaction.

What is the lowest position in accounting?

The lowest position in accounting is typically an accounting clerk or bookkeeper, responsible for basic data entry, record keeping, and supporting senior accountants. These roles often require minimal formal education and may serve as entry points for advancing into higher accounting positions with experience and additional certifications. Skills in basic math, attention to detail, and familiarity with accounting software are important for these roles.
What cities are hiring for Customer Accounts Associate jobs? Cities with the most Customer Accounts Associate job openings:
What are the most commonly searched types of Customer Accounts jobs? The most popular types of Customer Accounts jobs are:
What states have the most Customer Accounts Associate jobs? States with the most job openings for Customer Accounts Associate jobs include:
Customer Accounts Associate jobs near you
Enterprise Accounts Associate

Enterprise Accounts Associate

bav

Manhattan, NY

$52K - $71K/yr

Other

Posted 23 days ago

Job description

Job Overview:

The Enterprise Accounts Support Representative is a key position responsible for ensuring that our enterprise customers in the Corporate, Education, and Government sectors are experiencing B&H’s exemplary level of care and satisfaction.

Associates develop, maintain and grow customer relationships by ensuring that every interaction a customer has with us is a successful and positive experience.

Responsibilities include creating and managing quotes, orders, returns, and inquiries via multiple methods of communication. Owning the issue and ensuring a complete and timely resolution are the most important success factors for this role.

Essential Responsibilities:

  • Receives, prioritizes, and responds to in-bound customer inquiries within expected time frames and takes an ownership view of outstanding requests.
  • Thoroughly reviews customer inquiries and ensures that the responses are comprehensive and provide effective solutions.
  • Ensures that all work is done with a high degree of attention to detail and thoroughness including completely reviewing customer documentation for proper billing information, shipping methods, payment methods, email address, phone numbers, etc.
  • Processes customer Quote/bid requests and Purchase Orders into the ordering system along with any changes or cancellation requests.
  • Responds to customer inquiries such as stock check, order status check, price check, claims, returns etc. within defined time frames.
  • Proactively follows up with customers regarding outstanding orders both pre and post-sale as assigned.
  • Communicates with our customers in a professional and courteous manner.
  • Actively builds relationships with customers and demonstrates by actions that the customer can count on us.
  • Resolves issues requiring collaboration with other departments by clearly communicating with other departments and managing outcomes.
  • Uses good judgment to escalate customer issues or communications as appropriate.
  • Makes issue resolution decisions independently within prescribed guidelines.
  • Understands Customer Service processes.
  • Has a basic understanding of order fulfillment and physical distribution network principles (i.e., truck shipment vs parcel shipments, overnight vs ground, international shipping methods and customs/duties, etc.)

 Additional Responsibilities:

  • Provides support for process improvement, cost reduction, & service improvement initiatives
  • Assists team members as needed
  • Assists other teams as needed
  • Participates in and contributes to departmental initiatives and community activities.
  • Other responsibilities as assigned by manager.

Specific Knowledge, Skills and Abilities:

  • Highly responsible. Able to take ownership of an issue and see it through resolution.
  • Ability to prioritize different tasks/responsibilities with a fast-paced/ high volume workload
  • Works well in a team and collaborative environment
  • Exceptional communication skills — both oral and written
  • Is courteous and professional in all interactions
  • Detail-oriented and critical thinker
  • Basic understanding of B&H products and how to perform research in assisting customer choices to support order entry/management.
  • Knowledge of Microsoft Office and general office productivity tools.
  • Open and able to learn new technologies and systems and can adapt to change

Preferred Education, Experience and Licenses:

  • 1 year in a customer facing role or 2 years in an office setting preferred.
  • College education preferred.
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About BAV

Sourced by ZipRecruiter

Industry

Convention and trade show organizers

Company size

11 - 50 Employees

Headquarters location

Buffalo, NY, US

Year founded

1988

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