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Customer Account Manager Jobs in Calgary, AB (NOW HIRING)

This role is responsible for managing customer relationships after the initial sale while ... Support customers with product questions, order updates, and general account needs * Assist ...

This role is responsible for managing customer relationships after the initial sale while ... Support customers with product questions, order updates, and general account needs * Assist ...

This role also includes a targeted new-customer development component, requiring the Account Manager to build relationships with prospective clients, uncover business needs, and introduce Netagen ...

This role also includes a targeted new-customer development component, requiring the Account Manager to build relationships with prospective clients, uncover business needs, and introduce Netagen ...

Account Manager

Calgary, AB · On-site

CA$70K - CA$80K/yr

ACCOUNT MANAGER Calgary, AB | Onsite | Full-Time | Monday - Friday ABOUT OUR COMPANY Suncoast ... You'll advocate for your customers within Suncoast, coordinating with teams across manufacturing ...

Establish customer rapport and build relationships on the go * Entrepreneurial Spirit: Approach tasks with an entrepreneurial mindset and a focus on success * Time Management: Demonstrate discipline ...

... the resolution of customer problems or concerns as directed by the PM Operations Manager ... accounts receivable levels Grow Your Career with Us Are you the ideal candidate for this role? Does ...

Position Overview As a Senior Account Manager you are a highly organized individual with superior customer service skills. You enjoy building productive, professional relationships and maintaining ...

Account Manager

Calgary, AB · Remote

CA$60K - CA$80K/yr

Account Manager ( Field Sales Representative) Who We Are: Quadbridge is a fast-growing North ... Outbound calls to new and existing customers in Canada and the United States. * Continually ...

Account Manager

Calgary, AB · Remote

CA$60K - CA$80K/yr

Account Manager ( Field Sales Representative) Who We Are: Quadbridge is a fast-growing North ... Outbound calls to new and existing customers in Canada and the United States. * Continually ...

Account Manager

Calgary, AB · On-site

CA$92K - CA$121K/yr

In your role as Account Manager, you will build and grow client relationships by acting as a ... Success is measured through customer satisfaction, revenue growth, pipeline development, and ...

Account Manager

Calgary, AB · Hybrid

CA$55 - CA$60K/hr

Account Manager - Calgary (Hybrid) Hub Financial, a division of HUB International, is one of Canada ... About The Role Do you have a passion for customer service excellence with a desire to create ...

Key Account Manager

Calgary, AB · On-site

CA$95K - CA$115K/yr

Proactively plan customer visits at the corporate and field level throughout Western Canada. * Arrange frequent joint calls with internal Account Managers and Sales Leadership * Lead regular business ...

By creating innovative technology that makes selling cars better for our customers, and buying and ... Purpose of the role We are looking for a dynamic and strategic Account Manager to join our growing ...

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Customer Account Manager information

See Calgary, AB salary details

$21K

$45.2K

$70.5K

How much do customer account manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for customer account manager in Calgary, AB is $45,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $52,000.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Calgary, AB?

The most popular types of Customer Account jobs in Calgary, AB are:

What job categories do people searching Customer Account Manager jobs in Calgary, AB look for?

The top searched job categories for Customer Account Manager jobs in Calgary, AB are:

Infographic showing various Customer Account Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 76% In-person, 12% Hybrid, and 12% Remote job distribution, with an average salary of $45,227 per year, or $21.7 per hour.

Account Manager

Powerflex Supply

Calgary, AB • On-site

Full-time

Re-posted 24 days ago


Job description

This role is responsible for managing customer relationships after the initial sale while identifying opportunities to upsell and cross-sell additional products and services. The ideal candidate is highly organized, customer-focused, and comfortable coordinating logistics, payments, scheduling, and follow-up communication.

This is a relationship-driven role focused on helping ranchers succeed while supporting the day-to-day sales process.

Key ResponsibilitiesAccount Management & Customer Success
  • Build and maintain strong relationships with existing customers
  • Conduct regular customer follow-ups to improve retention and satisfaction
  • Identify upsell and cross-sell opportunities for additional equipment, accessories, and services
  • Support customers with product questions, order updates, and general account needs
  • Assist customers with repeat purchases and seasonal restocking
Sales Operations & Coordination
  • Coordinate customer pickups, deliveries, and equipment drop-offs
  • Schedule logistics and communicate timelines with customers and internal teams
  • Collect payments, invoices, and supporting sales documentation
  • Maintain accurate customer records and sales activity within CRM systems
  • Assist with quoting, order entry, and sales administration
  • Help ensure smooth communication between sales, operations, and customers
Customer Communication
  • Answer inbound customer calls, texts, and emails
  • Resolve customer concerns quickly and professionally
  • Provide a high level of service and responsiveness throughout the sales process

Requirements

  • Previous experience in account management, inside sales, customer service, or sales operations
  • Strong organizational and communication skills
  • Comfortable working directly with ranchers, agricultural producers, and rural customers
  • Ability to multitask and manage multiple customer accounts at once
  • Experience with CRM systems, invoicing, or sales software is an asset
  • Self-motivated with strong follow-through and attention to detail
  • Agricultural, ranching, or equipment industry experience is strongly preferred

Benefits

  • Competitive base salary
  • Performance incentives and bonus opportunities
  • Growth opportunities within a growing agricultural equipment company
  • Opportunity to work directly with innovative products and progressive ranching operations