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Customer Account Manager Jobs in Kentucky (NOW HIRING)

iKeyless, LLC

Strategic Account Manager

Louisville, KY · On-site

$60K - $70K/yr

Summary The Strategic Account Manager will seek and develop key relationships with strategically important large customers. The Strategic Account Manager is responsible for achieving sales quota and ...

Car Keys Express

Strategic Account Manager

Louisville, KY · Remote

$60K - $70K/yr

Summary The Strategic Account Manager will seek and develop key relationships with strategically important large customers. The Strategic Account Manager is responsible for achieving sales quota and ...

Cortavo

$95 - $130/hr

As the primary point of contact for our valued customers, you'll be responsible for ensuring a ... The Sr. Account Manager must be able to identify opportunities, anticipate client needs, and ...

New

A Plus Rent to Own Inc

Account Manager

Louisa, KY · On-site

A Plus Rentals is looking for a dependable and customer-focused Account Manager to join our team. In this role, you'll: * Deliver and pick up furniture, appliances, and electronics * Set up products ...

Smile Digital Health

$110 - $130/hr

The Technical Account Manager ('TAM') serves as the primary implementation and operational lead for ... Lead customer onboarding, implementation execution, operational readiness, and deployment ...

NOVA Biomedical GmbH

$100 - $120/hr

Maintain accurate and timely customer, account, and opportunity data in Salesforce. * Provide ... Provide management with feedback regarding emerging applications, competitive activity, and ...

HILTI

Account Manager

Louisville, KY · On-site

Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will ...

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All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Kentucky

Customer Account Manager information

See Kentucky salary details

$22.6K

$41.1K

$65.1K

How much do customer account manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer account manager in Kentucky is $41,108.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,100.00 and $46,900.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are popular job titles related to Customer Account Manager jobs in Kentucky?

For Customer Account Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Customer Account Manager jobs in Kentucky look for?

The top searched job categories for Customer Account Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Customer Account Manager jobs?

Cities in Kentucky with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Kentucky as of August 2026, with employment types broken down into 100% Full Time. Highlights an 77% In-person, 11% Hybrid, and 12% Remote job distribution, with an average salary of $41,108 per year, or $19.8 per hour.

Customer Account Manager

The C.W. Zumbiel Company

Hebron, KY

Full-time

Re-posted 20 days ago

Job description

Position: Customer Account Manager
Reports to: Director of Customer Account Management
Position Description: The Customer Service Representative liaise between customers and cross functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
Primary Responsibilities:
  • Serve as the link of communication between customers and internal teams. Manage relationships with internal teams: production planning, graphics coordinators, operations management, quality, shipping, and sales.
  • Lead customer initiatives that will optimize order sizes, working capital levels and result in on-time deliveries.
  • Develop trust relationships with a portfolio of Zumbiel clients to ensure they do not turn to competition.
  • Acquire a thorough understanding of customer needs and requirements. Understand customer agreements and manage accurate pricing, order sizes/run cycles, customer brands and promotions.
  • Expand the relationships with existing customers by continuously proposing solutions to improve service and meet their objectives.
  • Ensure the correct products and services are delivered to customers in a timely basis.
  • Manage aged inventory to a specified target unit and dollar amount for each account.
  • Manage accounts receivable with customers to achieve an organizational goal of at least 93% current. Reconcile and collect all discrepancies and late payments.
  • Coordination of logistics with Customer and Zumbiel shipping department in accordance with account terms. Minimize costs by understanding account terms and freight management.
  • Resolve any issues and problems faced by customers and manage complaints to maintain relationships.
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
Key Performance Metrics:
  • Customer Complaint (CCN) Entry within 24 hours of customer notification.
  • Aged Inventory target amount per customer.
  • Aged Receivable (93% current).
  • Maintenance of target run sizes and proper lead times.
  • 100% invoice accuracy.
  • On-time delivery (greater than 98%).
  • Publication of monthly reports.
Number of Direct Reports: 0
Key areas for backup:
  • Demand management files.
  • Invoicing.
  • Consignment warehouse transactions.

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