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Customer Account Advisor Jobs (NOW HIRING)

aan

Customer Accounts Advisor

Jacksonville, FL

$14 - $14.50/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100 ...

aan

Customer Accounts Advisor

Spring, TX · On-site

$13.25 - $14/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100 ...

aan

Customer Accounts Advisor

Independence, MO · On-site

$16.25 - $17/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100 ...

aan

Customer Accounts Advisor

Rockford, IL

$16.25 - $17/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100 ...

aan

Customer Accounts Advisor

Muskegon, MI · On-site

$13.75 - $14.50/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100 ...

aan

Customer Accounts Advisor

Forestville, MD

$16.50 - $17.50/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100 ...

aan

Customer Accounts Advisor

Fairview Heights, IL

$16.25 - $17/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100 ...

aan

Customer Accounts Advisor

Athens, GA

$12.25 - $13/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100 ...

aan

Customer Accounts Advisor

Lynchburg, VA

$14.25 - $15/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100 ...

aan

Customer Accounts Advisor

Grand Rapids, MI

$13.75 - $14.50/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100 ...

aan

Customer Accounts Advisor

Lynchburg, VA · On-site

$14.25 - $15/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100 ...

aan

Customer Accounts Advisor

Burleson, TX · On-site

$12.75 - $13.50/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100 ...

aan

Customer Accounts Advisor

Brownwood, TX · On-site

$12.75 - $13.50/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100 ...

aan

Customer Accounts Advisor

Fort Myers, FL · On-site

$14 - $14.50/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100 ...

aan

Customer Accounts Advisor

San Antonio, TX · On-site

$14.25 - $15/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100 ...

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Customer Account Advisor information

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$15

$22

$41

How much do customer account advisor jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer account advisor in the United States is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Customer Account Advisor vs Customer Service Representative?

AspectCustomer Account AdvisorCustomer Service Representative
CredentialsHigh school diploma; some roles may prefer certifications in customer service or salesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or remote; focused on account managementCall centers, retail, or office; handling general customer inquiries
Employer & IndustryBanking, finance, telecom, retailRetail, telecom, hospitality, various service industries
Search & Comparison IntentUnderstanding account management roles, sales, and client retentionGeneral customer support, issue resolution, and service inquiries

The main difference is that Customer Account Advisors focus on managing customer accounts, sales, and retention, often requiring specific industry knowledge. Customer Service Representatives handle broader customer inquiries and support. Both roles require strong communication skills but differ in scope and responsibilities.

What does a customer account advisor do?

A customer account advisor assists clients with managing their accounts, resolving issues, and providing information about products or services. They often use customer relationship management (CRM) software and require strong communication and problem-solving skills to ensure customer satisfaction.

What cities are hiring for Customer Account Advisor jobs?

Cities with the most Customer Account Advisor job openings:

What states have the most Customer Account Advisor jobs?

States with the most job openings for Customer Account Advisor jobs include:

What are popular job titles related to Customer Account Advisor jobs?

For Customer Account Advisor jobs, the most frequently searched job titles are:

Customer Account Advisor jobs near you
Infographic showing various Customer Account Advisor job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $46,247 per year, or $22.2 per hour.

Customer Accounts Advisor

Jacksonville, FL

aan
Insurance Services • 1 - 5K employees
Learn more about aanexternal

$14 - $14.50/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Customer Accounts Advisor

The salary range for this role is $14.00 to $14.50 per hour*. This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. 
Skills for Success  
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. 
The Work  

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone 
  • Sell customers on the benefits of timely lease agreement renewal payments 
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals 
  • Assist with merchandise returns and guest deliveries as directed by management 
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned 
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily 
  • Load, secure and protect product in company vehicle 
  • Safely operate company vehicle 
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management 

Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail/customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills

Aaron’s Total Rewards 

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

  • Paid time off, including vacation days, sick days, and holidays  
  • Medical, dental and vision insurance  
  • 401(k) plan with contribution matching  

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

**Benefits vary based on FT and PT employment status.

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