... plot - with a single software platform. We have attracted some of the best bioinformatics, engineering, and commercial talent, and we are growing! Join a team that's intellectually curious with a ...
... plot - with a single software platform. We have attracted some of the best bioinformatics, engineering, and commercial talent, and we are growing! Join a team that's intellectually curious with a ...
Account Manager, B2B Tech PR
San Jose, CA · On-site
$73K - $102K/yr
The Plot Thickens: * Account leadership: Oversee multiple accounts, and dive in deep when needed ... Passion for tech PR * Curious and excited to learn new things * Takes initiative and accountability
Account Manager, B2B Tech PR
San Jose, CA · On-site
$73K - $102K/yr
The Plot Thickens: * Account leadership: Oversee multiple accounts, and dive in deep when needed ... Passion for tech PR * Curious and excited to learn new things * Takes initiative and accountability
Account Manager, B2B Tech PR
San Jose, CA · On-site
$73K - $90K/yr
The Plot Thickens: * Account leadership: Oversee multiple accounts, and dive in deep when needed ... Passion for tech PR * Curious and excited to learn new things * Takes initiative and accountability
Account Manager, B2B Tech PR
San Jose, CA · On-site
$73K - $90K/yr
The Plot Thickens: * Account leadership: Oversee multiple accounts, and dive in deep when needed ... Passion for tech PR * Curious and excited to learn new things * Takes initiative and accountability
Wide Format Printing and Production Tech
Sykesville, MD · On-site
$18 - $22/hr
Print, laminate, machine plot, weed, mask, and box graphics as needed * Collaborate with Graphic ... Align yourself with our Core Values - Be Curious, Be Fearless, Be Better, Collaborate, & Care.
Wide Format Printing and Production Tech
Sykesville, MD · On-site
$18 - $22/hr
Print, laminate, machine plot, weed, mask, and box graphics as needed * Collaborate with Graphic ... Align yourself with our Core Values - Be Curious, Be Fearless, Be Better, Collaborate, & Care.
Senior Account Manager, B2B Tech PR
San Jose, CA · Hybrid
$85K - $120K/yr
The Plot Thickens: * Media relations: Drive strategy for media pitching, maintain a network of ... Curious * Initiative * SENSE OF HUMOR The Hero's Background: Qualifications * Bachelor's degree in ...
Senior Account Manager, B2B Tech PR
San Jose, CA · Hybrid
$85K - $120K/yr
The Plot Thickens: * Media relations: Drive strategy for media pitching, maintain a network of ... Curious * Initiative * SENSE OF HUMOR The Hero's Background: Qualifications * Bachelor's degree in ...
Senior Account Manager, B2B Tech PR
San Jose, CA · On-site
$85K - $115K/yr
The Plot Thickens: * Media relations: Drive strategy for media pitching, maintain a network of ... Curious * Initiative * SENSE OF HUMOR The Hero's Background: Qualifications * Bachelor's degree in ...
Senior Account Manager, B2B Tech PR
San Jose, CA · On-site
$85K - $115K/yr
The Plot Thickens: * Media relations: Drive strategy for media pitching, maintain a network of ... Curious * Initiative * SENSE OF HUMOR The Hero's Background: Qualifications * Bachelor's degree in ...
Forester
Hayward, WI · On-site
Vegetation sampling - Identification of all plants and trees within sample plot area * Tree farm ... You are curious and open-minded in exploring solutions and opportunities. You are a caretaker of ...
Forester
Hayward, WI · On-site
Vegetation sampling - Identification of all plants and trees within sample plot area * Tree farm ... You are curious and open-minded in exploring solutions and opportunities. You are a caretaker of ...
Forester
Hayward, WI · On-site
$43K - $62K/yr
Vegetation sampling - Identification of all plants and trees within sample plot area * Tree farm ... You are curious and open-minded in exploring solutions and opportunities. You are a caretaker of ...
Forester
Hayward, WI · On-site
$43K - $62K/yr
Vegetation sampling - Identification of all plants and trees within sample plot area * Tree farm ... You are curious and open-minded in exploring solutions and opportunities. You are a caretaker of ...
Supports the New Product Innovation Specialist in test plot preparation, planting, spraying and ... We are seeking driven, highly motivated, collaborative, and intellectually curious professionals ...
Supports the New Product Innovation Specialist in test plot preparation, planting, spraying and ... We are seeking driven, highly motivated, collaborative, and intellectually curious professionals ...
Forester
Hayward, WI · On-site
Vegetation sampling - Identification of all plants and trees within sample plot area * Tree farm ... You are curious and open-minded in exploring solutions and opportunities. You are a caretaker of ...
Quick apply
Forester
Hayward, WI · On-site
Vegetation sampling - Identification of all plants and trees within sample plot area * Tree farm ... You are curious and open-minded in exploring solutions and opportunities. You are a caretaker of ...
Supports the New Product Innovation Specialist in test plot preparation, planting, spraying and ... We are seeking driven, highly motivated, collaborative, and intellectually curious professionals ...
Supports the New Product Innovation Specialist in test plot preparation, planting, spraying and ... We are seeking driven, highly motivated, collaborative, and intellectually curious professionals ...
Threat Missile Analysis Engineer
Columbia, MD · On-site
$70K - $130K/yr
Skilled in using Python or MATLAB to process, interpret, analyze and plot data derived from ... Curious, adaptable, proactive, and willing to learn new skills. nou (pronounced 'new') Systems:
Quick apply
Threat Missile Analysis Engineer
Columbia, MD · On-site
$70K - $130K/yr
Skilled in using Python or MATLAB to process, interpret, analyze and plot data derived from ... Curious, adaptable, proactive, and willing to learn new skills. nou (pronounced 'new') Systems:
Inventory Forester
Tomahawk, WI · On-site +1
Utilize sub-meter GPS for applications including plot location collection, monumentation, and ... You are curious and open-minded in exploring solutions and opportunities. You are accountable, a ...
Inventory Forester
Tomahawk, WI · On-site +1
Utilize sub-meter GPS for applications including plot location collection, monumentation, and ... You are curious and open-minded in exploring solutions and opportunities. You are accountable, a ...
Threat Missile Analysis Engineer
Columbia, MD · On-site
$70 - $130/hr
Skilled in using Python or MATLAB to process, interpret, analyze and plot data derived from ... Curious, adaptable, proactive, and willing to learn new skills. nou (pronounced 'new') Systems:
Threat Missile Analysis Engineer
Columbia, MD · On-site
$70 - $130/hr
Skilled in using Python or MATLAB to process, interpret, analyze and plot data derived from ... Curious, adaptable, proactive, and willing to learn new skills. nou (pronounced 'new') Systems:
Senior Paid Social Manager
San Francisco, CA · On-site
$107K/yr
... embrace plot twists; and where every employee is empowered to take action as we prioritize the ... curious about how emerging tools change what's possible * Excellent analytical skills with ...
Senior Paid Social Manager
San Francisco, CA · On-site
$107K/yr
... embrace plot twists; and where every employee is empowered to take action as we prioritize the ... curious about how emerging tools change what's possible * Excellent analytical skills with ...
Inventory Forester
Tomahawk, WI · On-site
Utilize sub-meter GPS for applications including plot location collection, monumentation, and ... You are curious and open-minded in exploring solutions and opportunities. You are accountable, a ...
Quick apply
Inventory Forester
Tomahawk, WI · On-site
Utilize sub-meter GPS for applications including plot location collection, monumentation, and ... You are curious and open-minded in exploring solutions and opportunities. You are accountable, a ...
Inventory Forester
Tomahawk, WI · On-site
$43K - $62K/yr
Utilize sub-meter GPS for applications including plot location collection, monumentation, and ... You are curious and open-minded in exploring solutions and opportunities. You are accountable, a ...
Inventory Forester
Tomahawk, WI · On-site
$43K - $62K/yr
Utilize sub-meter GPS for applications including plot location collection, monumentation, and ... You are curious and open-minded in exploring solutions and opportunities. You are accountable, a ...
Director of Sales & Marketing
Nashville, TN · On-site
This team member stays curious but is also thoughtful in their decisions by coaching and leading a ... The person who truly creates plot, assembles the pieces, and executes a flawless pull-through.
Quick apply
Director of Sales & Marketing
Nashville, TN · On-site
This team member stays curious but is also thoughtful in their decisions by coaching and leading a ... The person who truly creates plot, assembles the pieces, and executes a flawless pull-through.
Skilled in using Python or MATLAB to process, interpret, analyze and plot data derived from ... Curious, adaptable, proactive, and willing to learn new skills. nou (pronounced 'new') Systems:
Skilled in using Python or MATLAB to process, interpret, analyze and plot data derived from ... Curious, adaptable, proactive, and willing to learn new skills. nou (pronounced 'new') Systems:
Senior Data Analyst, Customer Operations
San Francisco, CA · On-site
$101K - $127K/yr
... embrace plot twists; and where every employee is empowered to take action as we prioritize the ... About you You are a deeply analytical thinker who is curious and loves to solve problems. You are ...
Senior Data Analyst, Customer Operations
San Francisco, CA · On-site
$101K - $127K/yr
... embrace plot twists; and where every employee is empowered to take action as we prioritize the ... About you You are a deeply analytical thinker who is curious and loves to solve problems. You are ...
Curious Plot information
What is Curious Plot?
What are the key skills and qualifications needed to thrive as an account manager at Curious Plot?
What are some common challenges faced by professionals working in agricultural marketing agencies like Curious Plot?
What is the difference between Curious Plot vs Data Analyst?
| Aspect | Curious Plot | Data Analyst |
|---|---|---|
| Required credentials | Basic knowledge of data visualization tools, some certifications | Bachelor's degree in statistics, data science, or related field; often certifications in data analysis |
| Work environment | Creative, collaborative, often in marketing or media companies | Corporate, finance, healthcare, or tech industries, working with large datasets |
| Employer usage | Used by media agencies, marketing teams, content creators | Employers across industries needing data insights and reporting |
| Search intent | Understanding data visualization roles, creative data presentation | Analyzing data, generating reports, deriving insights |
Curious Plot focuses on creative data visualization and storytelling, often in media or marketing contexts. Data Analysts have a broader role in analyzing datasets, generating reports, and supporting decision-making across various industries. While both roles involve working with data, Curious Plot emphasizes visual storytelling, whereas Data Analysts focus on data analysis and interpretation.
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Full-time
Re-posted 8 days ago
Job description
About WatershedÂ
Our vision is to become the leading biocomputing platform. The future of biology is in big data analysis, and we are on a mission to accelerate digital drug discovery with the Watershed platform. Watershed enables scientists to conduct all essential analysis - from lab data to plot - with a single software platform.Â
We have attracted some of the best bioinformatics, engineering, and commercial talent, and we are growing! Join a team that's intellectually curious with a bias for action, headquartered in Cambridge, Massachusetts, composed of people who have come together to enable outcomes while empowering the research of all those committed to changing lives - all while bringing transformational change to a $40 billion industry.Â
About the RoleÂ
Customer Success Engineers work at the intersection of software engineering, bioinformatics, and customer success to understand and fulfill customer support needs.Â
Customers choose Watershed to analyze and share large biological data sources in flexible, powerful computing environments. Customers will engage you as a first escalation point - you will draw on a knowledge of Linux systems, software engineering, and bioinformatics to unpack and resolve requests.
You will track down support requests across the platform, partnering with our Product Manager and Head of Operations. Expect variety in the complexity and kinds of technology and bioinformatics challenges you face. As you troubleshoot recurring issues, you will document and elevate common requests and fixes to improve future support.
ResponsibilitiesÂ
- Develop an intimate understanding of how customers use the Watershed platform.
- Analyze and share data on customer usage, activity, and trends. Suggest upsell opportunities and advise on account-specific insights.
- Triage, manage, and resolve incoming customer support requests. Requests will vary in complexity from Level 1 support to interrelated Linux, software, and bioinformatics issues.
- Establish and uphold company support standards. Create resolution metrics and expand support programs as needed.Â
- Create & manage a system for documenting solutions and workarounds for recurring requests so team members can resolve similar issues quickly.
- Write platform guides and FAQs to support new feature rollouts. Develop case studies detailing tailored customer solutions.
- Directly report to the Head of Operations & CEO. Escalate key support insights (i.e., 'buggy functions' or common user misunderstandings).Â
- Ensure an excellent user experience on the Watershed platform
QualificationsÂ
- 1-3 years of professional experience supporting technical and non-technical customers as a bioinformatician. Experience working in a bioinformatics consultancy is strongly preferred
- A working understanding of Linux commands, system troubleshooting, and Docker.
- Proficiency with any one of Bash, Python, or R. Familiarity with all three is preferred.
- Familiarity with bioinformatics, computational biology, or a Masters in Bioinformatics is preferred
About Watershed Informatics
Sourced by ZipRecruiter
Industry
Biotechnology research and development
Company size
1 - 10 Employees
Headquarters location
Cambridge, MA, US
Year founded
2019