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Cts Network Engineer Jobs (NOW HIRING)

CTS

Field Services Engineer

New York, NY · On-site

$60K - $80K/yr

CTS delivers comprehensive IT solutions to meet the unique demands of mission-driven organizations ... Experience in WAN/LAN networking, including routing, switching, security, and load balancing.

CTS

Field Services Engineer

Bridgeport, CT · On-site

$60K - $80K/yr

CTS delivers comprehensive IT solutions to meet the unique demands of mission-driven organizations ... Experience in WAN/LAN networking, including routing, switching, security, and load balancing.

CTS

Field Services Engineer

New York, NY · Remote

$60K - $80K/yr

JOB SUMMARY As a Field Services Engineer at CTS, you will play a crucial role within our Service ... Experience in WAN/LAN networking, including routing, switching, security, and load balancing.

CTS

Field Services Engineer

Bridgeport, CT · Remote

$60K - $80K/yr

JOB SUMMARY As a Field Services Engineer at CTS, you will play a crucial role within our Service ... Experience with networking protocols: TCP/IP, VPN, IPSEC, VoIP, and QoS. * Experience in WAN/LAN ...

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Cts Network Engineer information

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$31K

$109K

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How much do cts network engineer jobs pay per year?

As of Jul 16, 2026, the average yearly pay for cts network engineer in the United States is $109,040.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $133,500.00 per year, depending on experience, location, and employer.

What is the difference between Cts Network Engineer vs Cisco Network Engineer?

AspectCts Network EngineerCisco Network Engineer
CertificationsTypically Cisco CCNA, CCNP, or Cts-specific certificationsPrimarily Cisco certifications like CCNA, CCNP, CCIE
Work EnvironmentNetwork design, implementation, and support in various industriesFocus on Cisco hardware, software, and network solutions
Industry UsageUsed across multiple sectors including enterprise, government, and service providersPrimarily in organizations utilizing Cisco infrastructure

The Cts Network Engineer and Cisco Network Engineer roles share many certifications and work environments, but the Cts role often encompasses broader network solutions beyond Cisco products. Cisco Network Engineers specialize specifically in Cisco technologies, making them more focused on Cisco hardware and software implementations.

What are some typical challenges faced by a CTS Network Engineer during large-scale network deployments?

CTS Network Engineers often encounter challenges such as coordinating with multiple teams, ensuring minimal downtime during network upgrades, and troubleshooting complex connectivity issues. Managing tight project timelines while maintaining network security and compliance standards is also common. Successful engineers rely on strong communication skills and proactive planning to mitigate these challenges and ensure seamless network performance.

What is a CTS Network Engineer?

A CTS Network Engineer is a professional who specializes in designing, implementing, and maintaining computer and telecommunications networks, often within organizations that use Cisco TelePresence Systems (CTS) for video conferencing and collaboration. They work to ensure the reliability, security, and efficiency of network infrastructure, focusing on seamless integration of video, voice, and data services. CTS Network Engineers troubleshoot network issues, optimize performance, and support the deployment of new technologies, making them essential for organizations that rely on advanced communication solutions.

What are the key skills and qualifications needed to thrive as a CTS Network Engineer, and why are they important?

To thrive as a CTS Network Engineer, you need a strong background in computer networking, network security, and troubleshooting, typically supported by a degree in computer science or a related field and relevant certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, switches, routers, and network management systems is essential for day-to-day operations. Excellent problem-solving abilities, attention to detail, and effective communication are crucial soft skills for diagnosing issues and collaborating with IT teams. These skills and qualifications are vital to ensure network reliability, security, and optimal performance for organizational success.
More about Cts Network Engineer jobs
What job categories do people searching Cts Network Engineer jobs look for? The top searched job categories for Cts Network Engineer jobs are:
Cts Network Engineer jobs near you
Infographic showing various Cts Network Engineer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $109,040 per year, or $52.4 per hour.
Field Services Engineer

Field Services Engineer

CTS

New York, NY • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

CTS delivers comprehensive IT solutions to meet the unique demands of mission-driven organizations. We have deep expertise in supporting nonprofits and educational institutions, however our team is equipped to handle the complexities of IT across a variety of sectors. We're committed to making technology work seamlessly, so our clients can focus on making a difference, regardless of their industry.
At CTS, we believe in building a company culture that fosters growth, collaboration, and innovation. By joining our team, you will not only help empower businesses with cutting-edge IT solutions but also build a rewarding career in a dynamic and supportive environment. Discover the many reasons why CTS is a great place to advance your career. We are headquartered in Brooklyn, NY with 90+ employees across the US and several other countries. Learn more about us at https://www.charterts.com
JOB SUMMARY
As a Field Services Engineer at CTS, you will play a crucial role within our Service Delivery team, ensuring our clients receive exceptional day-to-day technical support. Reporting to the Field Services Supervisor, you will act as the face of CTS, delivering both hands-on, on-site support and efficient remote assistance. Utilizing tools like ConnectWise, you will manage service requests, and uphold our service level agreements (SLAs), ensuring our clients' technology infrastructure runs smoothly.
KEY RESPONSIBILITIES
  • Respond to and resolve service incidents in accordance with existing procedures and service level agreement.
  • Track time, communicate and work via our Connectwise Manage PSA.
  • Liase with internal teams, vendors and client contacts.
  • Help identify areas where Standard Operating Procedures (SOPs) don't exist or need further work and create and improve those processes.
  • Installation, configuration and troubleshooting of workstation, server and cloud applications.
  • Triage incoming CTS and client technical requests. This includes picking up the phone at all times.
  • Complete all work assigned by Service Delivery Supervisor and Service Delivery Coordinator.
  • Ensure the prompt and through documentation of all work done via our ticketing system, IT Glue and other tools.
  • Ensure timesheet is kept impeccable on a daily basis with accurate time entries in order to better understand client and company resource demands and any needs thereof.
REQUIRED SKILLS AND QUALIFICATIONS
  • 2+ years of experience in a customer-facing, technical-services environment, with a strong commitment to customer service.
  • Experience with networking protocols: TCP/IP, VPN, IPSEC, VoIP, and QoS.
  • Experience in WAN/LAN networking, including routing, switching, security, and load balancing.
  • Experience in WLAN technologies including, but not limited to, Meraki, UniFi, and Cisco.
  • Experience with Microsoft Windows Server, Windows Desktop, and Apple Ecosystem.
  • Experience with Grand Stream or other Asterisk-based PBX systems.
  • Experience with Android, iOS, Gsuite, and Office365.
  • Self-motivated, with excellent time management skills and the ability to handle and adapt to changing priorities and special projects in a high growth environment.
  • Ability to clearly articulate business and technical problems in terms of data and symptoms, causes and effects, and potential remedies; and
  • Strong written and oral communication skills are a strict requirement.
PREFERRED SKILLS AND QUALIFICATIONS
  • MSP experience.
  • Knowledge of Cisco ASA and SonicWall firewall.
  • Experience with MSP-related tools: ConnectWise, Addigy, Ninja, ScreenConnect, PRTG, and IT Glue.
WORK SCHEDULE & LOCATION
The expected schedule is Monday through Friday 9am to 5:30pm. Availability for overtime and occasional weekend work may be required.
This is a field-based role requiring daily travel to client sites across Brooklyn, Queens, Manhattan, and the Bronx, with a primary focus depending on assigned territory. We are seeking two Field Services (FS) Engineers: one based near the Coney Island area of Brooklyn and another based near the Harlem, NY area. While occasional remote work may be available, both positions require candidates to be ready and able to travel to assigned client sites each workday.
COMPENSATION
The salary range for this role is $60,000 - $80,000 annually
BENEFITS
  • Competitive compensation
  • Health Insurance (medical, vision, dental), 80% covered for employee-only plans and 75% covered for employee-spouse, employee-kids, and employee-family plans
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Employee Assistance Program (EAP)
  • Retirement Plan (401(k)) with company match
  • Commuter Benefits
  • Short-Term Disability Insurance fully paid by the company
  • Long-Term Disability Insurance fully paid by the company
  • Life and AD&D Insurance, with optional Supplemental Life Insurance
  • Paid Time Off, including Paid Parental Leave
  • 10 Holidays
  • 2 Floating Holidays

CTS participates in the E-Verify Program. As part of this program, the company provides the federal government with your Form I-9 information to confirm your employment eligibility in the United States.
Learn more at www.e-verify.gov (information available in English and Spanish).
THE INTERVIEW PROCESS
We aim to move fast. You'll receive scheduling emails from jobs@charterts.com through Greenhouse.
Depending on the role, some steps may be adjusted or added - we'll let you know upfront!
1. Screening call with a member of our HR team (30 minutes)
2. Technical interview with the Hiring Manager (45 minutes)
3. Panel interview with the Hiring Manager and Department Director (60 minutes)
4. (If applicable) Executive interview
CTS is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and employees. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law.
CTS is committed to working with and providing access and reasonable accommodation to applicants. If you require an accommodation, please reach out to jobs@charterts.com once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

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