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Csr Tech Jobs in Rochester, NY (NOW HIRING)

Robert Half

Customer Service Representative

Rochester, NY · On-site

$19 - $24/hr

We are looking for a Customer Service Representative to support a manufacturing operation in Rochester, New York through a Contract position. This role focuses on delivering responsive service to ...

Adecco

Customer Service Representative

Geneseo, NY · On-site

$17.20 - $22/hr

Onsite Customer Service Representative Passionate about communication and helping others? Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent ...

W3r Consulting

Be Seen First

Customer Service Representative

Syracuse, NY · On-site

$15 - $17/hr

The Customer Service Representative meets the statistical goals of the position. Essential Resource Responsibilities / Accountabilities: Level I - Researches and responds to inquiries via telephone ...

Adecco

Customer Service Representative

Geneseo, NY · On-site

$17.20 - $22/hr

Onsite Customer Service Representative Passionate about communication and helping others? Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent ...

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See Rochester, NY salary details

$10

$17

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How much do csr tech jobs pay per hour?

As of May 28, 2026, the average hourly pay for csr tech in Rochester, NY is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CSR (Central Sterile Processing) Tech, and why are they important?

To excel as a CSR Tech, you need knowledge of sterilization procedures, infection control practices, and a high school diploma or equivalent, with many employers preferring certification such as CRCST. Familiarity with autoclaves, sterilization equipment, and inventory management systems is typically required. Attention to detail, organization, and strong teamwork skills help ensure efficient and safe processing of medical instruments. These competencies are critical to maintaining patient safety and supporting smooth healthcare operations.

How does a CSR Tech typically interact with other departments to resolve customer issues?

As a CSR Tech (Customer Service Representative Technician), you will frequently collaborate with technical support, sales, and product development teams to address and resolve customer concerns. This role requires strong communication skills to relay technical information between customers and internal teams, ensuring that complex issues are understood and resolved efficiently. You'll often participate in cross-functional meetings or use ticketing systems to track the progress of customer requests, making teamwork and adaptability key to success in this role.

What are CSR Techs?

CSR Techs, or Central Sterile Processing Technicians, are healthcare professionals responsible for sterilizing, preparing, and managing medical instruments and equipment. They ensure that all surgical tools and devices are cleaned, disinfected, and properly packaged to prevent infection and maintain patient safety. CSR Techs play a crucial role in supporting surgical teams and other healthcare staff by maintaining the sterility and functionality of essential medical equipment.

What is the difference between Csr Tech vs Customer Service Representative?

AspectCsr TechCustomer Service Representative
CredentialsTypically requires technical certifications or training in specific software/hardwareUsually requires customer service or communication skills, with minimal technical certifications
Work EnvironmentOften in IT support centers, technical departments, or help desksCustomer service centers, retail, or call centers
Industry UsageCommon in tech, IT, and software companiesWidespread across retail, telecom, banking, and service industries

While both roles involve assisting customers, Csr Tech focuses on technical support and troubleshooting, requiring technical skills and certifications. Customer Service Representatives handle general customer inquiries and support, often emphasizing communication skills. The roles differ mainly in technical complexity and work environment, but both are essential for customer satisfaction in their respective industries.

What are popular job titles related to Csr Tech jobs in Rochester, NY? For Csr Tech jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Csr Tech jobs in Rochester, NY look for? The top searched job categories for Csr Tech jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Csr Tech jobs? Cities near Rochester, NY with the most Csr Tech job openings:
Csr Tech jobs near you

Customer Service Representative

Skip's Custom Flooring Inc

Canandaigua, NY

$17 - $25/hr

Other

PTO

Posted 27 days ago

Job description

Benefits:
  • Employee discounts
  • Paid time off
  • Training & development
  • Opportunity for advancement
Job Summary
Skip's Custom Flooring Inc is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Responsibilities:
  • Receive incoming calls in a professional and courteous manner
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Perform other duties as needed which may include cross-training in related positions
Qualifications:
  • Minimum three years Customer Service experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
Benefits/Perks
  • Growth and Career Advancement Opportunities
  • Great Working Environment

Compensation: $17.00 - $25.00 per hour
Independent Retail offers a myriad of opportunities for people of all backgrounds
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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