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Csr Manager Jobs in Silver Spring, MD (NOW HIRING)

High's

Customer Service Representative

Mount Airy, MD

$15.25 - $21/hr

The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to ...

High's

Customer Service Representative

Lisbon, MD

$17.50 - $24/hr

The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to ...

High's

Customer Service Representative

Baltimore, MD · On-site

$16 - $21.50/hr

The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to ...

High's

Customer Service Representative

Baltimore, MD · On-site

$16 - $21.50/hr

The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to ...

High's

Customer Service Representative

Mount Airy, MD · On-site

$15.25 - $21/hr

The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to ...

High's

Customer Service Representative

Fulton, MD · On-site

$15.75 - $21.25/hr

The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to ...

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All JobsCsr JobsCsr Manager JobsCsr Manager Jobs in Silver Spring, MD

Csr Manager information

See Silver Spring, MD salary details

$25.3K

$60K

$104.4K

How much do csr manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for csr manager in Silver Spring, MD is $59,957.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $72,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CSR Manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

What are CSR Managers?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What does a CSR manager do?

A CSR manager oversees a company's corporate social responsibility initiatives, developing and implementing programs that promote ethical practices, sustainability, and community engagement. They often collaborate with departments, monitor compliance, and report on social impact, requiring strong communication and project management skills.

Is CSR a good career?

A CSR Manager oversees customer service strategies and team management, playing a key role in improving customer satisfaction and loyalty. The role often requires strong communication, problem-solving skills, and experience with customer relationship management tools. It can offer career growth into senior management positions within customer service or operations.

What jobs will be left by 2030?

By 2030, roles such as customer service managers are expected to evolve due to automation and AI integration, which may reduce demand for some traditional customer support positions. However, managerial roles that require complex decision-making, emotional intelligence, and strategic oversight will continue to be essential, especially in organizations emphasizing human-centered service and leadership skills.

How does a CSR Manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.
What are the most commonly searched types of Csr jobs in Silver Spring, MD? The most popular types of Csr jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Csr Manager jobs? Cities near Silver Spring, MD with the most Csr Manager job openings:
Csr Manager jobs near you

Customer Service Representative

High's of Baltimore LLC.

Odenton, MD • On-site

$18 - $24.50/hr

Full-time

Posted 16 days ago

Job description

Job Summary:
The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management.
Principal Duties and Responsibilities:
  • Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
  • Respond to all customer requests in a timely manner.
  • Support and follow all safety and security initiatives.
  • Ensure proper cash handling with the operations of the POS and cash bank procedures.
  • Adhere to all store operations procedures, policies and guidelines.
  • Properly execute up-selling initiatives and provide a value to the customer.
  • Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience.
  • Replenish product and supplies, while keeping the store in the highest quality stocked position at all times.
  • Effectively communicate with store management and team members.
  • Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management.
  • Adhere to all Food Service Program procedures, standards and sanitation requirements.

Minimum Knowledge, Skills and Abilities:
  • Must be at least 18 years old
  • Strong focus on customer service and working with people
  • Strong commitment to teamwork
  • Strong communication skills, including the ability to professionally communicate verbally to customers
  • Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
  • Flexible and adaptable to change
  • Ability to handle difficult situations professionally
  • Ability to lift up to 50 lbs.
  • Reliable transportation
  • Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.

Working Conditions:
  • Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or deaning products.
  • Spends the majority of the shift standing with frequent bending and lifting.
  • In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations

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