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Csr Manager Jobs in Texas (NOW HIRING)

Du Pont

Customer Service Representative

Midland, TX · Hybrid

$15.75 - $21.25/hr

The CSR has complete ownership of the order management process from initial order entry to product delivery for her/his dedicated accounts. The CSR interfaces with customers as well as internal and ...

SBM Management Services

Customer Service Rep

Lancaster, TX · On-site

$15 - $16/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...

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Csr Manager information

See Texas salary details

$22.8K

$54K

$94.1K

How much do csr manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for csr manager in Texas is $54,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $65,200.00 per year, depending on experience, location, and employer.

What is a CSR manager?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What are the key skills and qualifications needed to thrive as a CSR manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

How does a CSR manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.

How much do customer service representative managers make in the US?

Customer Service Manager salaries in the US typically range from $50,000 to $85,000 annually, with the median around $65,000. Factors such as experience, industry, and location can influence compensation, and managers often oversee teams, handle escalations, and utilize customer service software.

Is CSR a good career choice?

A CSR Manager role involves overseeing customer service strategies and ensuring customer satisfaction, often requiring strong communication, leadership, and problem-solving skills. It can be a rewarding career with opportunities for advancement in various industries, but job satisfaction depends on individual interests and organizational environment.

What are the most commonly searched types of Csr jobs in Texas?

The most popular types of Csr jobs in Texas are:

What cities in Texas are hiring for Csr Manager jobs?

Cities in Texas with the most Csr Manager job openings:

Csr Manager jobs near you
Infographic showing various Csr Manager job openings in Texas as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $54,034 per year, or $26 per hour.

Customer Service Representative

Saanroo Health Sciences LLC

Austin, TX • On-site

$40K - $70K/yr

Full-time

Medical, Dental, Vision

Re-posted 3 days ago

Job description

Job title:                    Customer Service Representative III
Location:                   Austin, TX
Job type:                   On-site, full-time
Exempt status:         Non-exempt
Compensation:        $40,000 – $70,000 per year (Varies based on seniority)
Benefits:                   Full health and benefits

Position Summary:
Saanroo’s new Customer Service Representative (CSR) is a primary point of contact for our customers for order fulfillment and is responsible for (1) building brand loyalty, (2) processing POs in an accurate and timely fashion, and (3) ensuring an exceptional customer experience (including fulfillment, issue resolution, product information provision, policy review, and more). The CSR must be a (1) patient listener, (2) quick problem-solver, and (3) clear communicator. The CSR will play a critical role in maintaining customer satisfaction, loyalty, and brand reputation, while meeting or exceeding individual and team order fulfillment goals. 
 
This position spans two functional areas — Customer Service and Order Fulfillment — and the CSR is expected to contribute across both. There is an opportunity for an annual performance bonus if the CSR meets these goals while the business does well.

Key Responsibilities:
Customer Service
•    Provide professional and responsive customer service, addressing questions or escalating issues as appropriate via phone, email, and/or social media.
•    Resolve customer issues related to orders, billing, returns, product usage, and service concerns.
•    Maintain in-depth knowledge of company products, pricing, services, policies, and procedures.
•    Escalate complex or unresolved issues to appropriate teams or supervisors as needed.
•    Meet or exceed individual and team performance metrics, including response time, resolution time, and customer satisfaction scores.
•    Act as the voice of the customer by sharing consistent feedback to management to support process and service improvements.

Order Fulfillment
•    Process customer orders and coordinate with shipping team to ensure accurate and timely fulfillment.
•    Process returns, exchanges, refunds, and account updates in accordance with company policies.
•    Maintain accurate records of customer orders within the CRM system.
•    Collaborate with sales and operations teams to ensure smooth order processing and customer satisfaction.

General
•    Perform additional tasks in support of other departments as assigned.
•    Adhere to quality standards, data privacy requirements, and company guidelines.

Required Qualifications:
•    Associates or Bachelors degree in either Business, Communications, or a related field.
•    3–5 years of experience in customer service, inside sales, or a related client support role.
•    Demonstrated ability to multitask, prioritize, and work effectively in a fast-paced environment.
•    Ability to work independently and collaboratively within a team.
•    Proficiency with standard office software (e.g., Microsoft 365).
•    Excellent problem-solving and conflict-resolution abilities.
•    Professional demeanor with a customer-focused mindset.
•    Effective time management and organizational skills.
•    Strong verbal and written communication skills.
•    Excellent attention to detail and accuracy.

Preferred Qualifications:
•    Proficiency with CRM/ERP systems and order management tools (e.g., HubSpot or comparable platforms).
•    Prior experience in the nutraceutical, health sciences, or consumer products industry.

Compensation & Benefits:
•    Annual salary range of $40,000 – $70,000, commensurate with experience, qualifications, and scope of responsibilities across the customer service and order fulfillment functions.
•    Full benefits package, including medical, dental, and vision coverage.
•    Reasonable, pre-approved business expenses incurred in the course of employment are covered by the company.

Work Environment:
This position is primarily office-based with some exposure to warehouse environments and requires the ability to manage multiple priorities in a fast-paced setting.

Employer Statement:
Saanroo Health Sciences LLC is duly registered and qualified to conduct business as an employer in the State of Texas. Saanroo Health Sciences is an equal opportunity employer and considers all qualified applicants in accordance with applicable federal and Texas state law.