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Csr Insurance Jobs (NOW HIRING)

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Insurance Customer Service Representative

Lehi, UT · On-site

$17.45 - $27.31/hr

The CSR will provide essential customer support within the insurance domain, utilizing foundational knowledge to address routine inquiries, policy updates, and basic problem-solving tasks. This role ...

Family First Financial Inc

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Insurance Customer Service Representative

Saint Petersburg, FL · On-site

$50K - $65K/yr

Family First Financial is seeking an experienced property and casualty insurance customer service representative. We are an independent insurance agency that's been helping Floridians find affordable ...

Fiorelli Financial Group, LLC

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Insurance Customer Service Representative

King Of Prussia, PA · On-site

$20 - $23/hr

This position is located in West Chester, PA US We are seeking a customer-focused and detail-oriented Insurance Customer Service Representative to support clients with their personal lines insurance ...

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Csr Insurance information

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$26K

$48.4K

$73K

How much do csr insurance jobs pay per year?

As of Jun 17, 2026, the average yearly pay for csr insurance in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

Is CSR a good entry level position?

A Customer Service Representative (CSR) position is often considered a good entry-level job in the insurance industry because it provides foundational skills in communication, problem-solving, and customer interaction. It typically requires minimal prior experience and can serve as a stepping stone to more advanced roles or specialized positions within insurance companies.

What are the key skills and qualifications needed to thrive as a CSR (Customer Service Representative) in Insurance, and why are they important?

To thrive as a CSR in Insurance, you need strong knowledge of insurance products, policy processing, and customer service principles, often supported by a high school diploma or relevant certification. Familiarity with insurance management software, CRM systems, and document processing tools is typically required. Excellent communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues efficiently. These skills ensure accurate service delivery, customer satisfaction, and effective handling of policy inquiries in a highly regulated industry.

What job makes $10,000 a month without a degree?

A Customer Service Representative (CSR) in the insurance industry can potentially earn around $10,000 a month with experience, strong sales skills, and high performance. Such roles often involve commission or bonuses and may require certifications or specialized knowledge but typically do not require a college degree.

What is CSR job in insurance?

A CSR (Customer Service Representative) in insurance is responsible for assisting clients with policy inquiries, claims, and coverage options. They often handle customer communications via phone, email, or in person and need strong communication and organizational skills. The role may require knowledge of insurance products and familiarity with customer management software.

What is a CSR in the insurance industry?

A CSR in the insurance industry stands for Customer Service Representative. They handle client inquiries, process policy changes, and assist with claims, often using insurance software and maintaining knowledge of policies and procedures. Strong communication skills and attention to detail are essential for this role.

What are CSR Insurance professionals?

CSR Insurance professionals, also known as Customer Service Representatives in the insurance industry, are responsible for assisting clients with their insurance policies. They handle customer inquiries, process policy changes, provide quotes, and help resolve any issues related to coverage or claims. Their role is essential for maintaining positive relationships between insurance companies and their clients, ensuring that customers receive accurate information and prompt service. CSRs often work for insurance agencies, brokers, or carriers, and require strong communication and problem-solving skills.

What is the difference between Csr Insurance vs Insurance Agent?

AspectCsr InsuranceInsurance Agent
CredentialsTypically requires a high school diploma; may need licensing depending on stateRequires licensing; often needs pre-licensing courses and exams
Work EnvironmentOffice setting, customer service focusOffice or field, sales-oriented
Primary RoleCustomer support, policy servicing, claims assistanceSales, client acquisition, policy selling
Industry UsageCommon in insurance companies, customer service centersCommon in insurance agencies, brokerages

While both Csr Insurance and Insurance Agents work within the insurance industry, CSR Insurance roles focus on customer service and policy support, whereas Insurance Agents primarily handle sales and client acquisition. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What are some common challenges faced by Customer Service Representatives (CSRs) in the insurance industry, and how can they be addressed?

CSRs in insurance often face challenges such as handling complex policy inquiries, managing high call volumes during peak periods, and dealing with emotionally charged situations when clients report claims. To address these, successful CSRs develop strong communication and problem-solving skills, familiarize themselves with insurance products and company protocols, and use empathy to support clients through stressful events. Regular training and a supportive team environment also help CSRs stay updated and resilient in their roles.
More about Csr Insurance jobs
What cities are hiring for Csr Insurance jobs? Cities with the most Csr Insurance job openings:
What states have the most Csr Insurance jobs? States with the most job openings for Csr Insurance jobs include:
Csr Insurance jobs near you
Infographic showing various Csr Insurance job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 2% Full Time, and 93% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Insurance Customer Service Representative

Wes Parker - State Farm Agency

Longmont, CO

$40K - $80K/mo

Full-time

Posted 28 days ago

Job description

State Farm Agency, located in Longmont, CO is currently looking for a talented, caring, professional to join our team as a Customer Service Representative, must have Life, Health, Property and Casualty License. This is a position focused on Customer Service and sales for a well-established State Farm Agent.

Must be able to make the commute to our agency location in Longmont, CO. This is an in-office position.

If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.

Responsibilities include but not limited to:

  • Answer phones and greet clients.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

Benefits:

  • Competitive Wage
  • Bonus Program
  • Medical, Dental, and Vision
  • Paid Time Off
  • Retirement Plan
  • Standard work hours 9:00 to 5:00 M-F

Compensation: $40,000.00 - $80,000.00 per year

Requirements

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to assess customer needs and conduct effective interviews
  • Ability to effectively relate to a customer
  • Property Casualty license
  • Life and Health license (must be able to obtain)


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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