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Csr Insurance Jobs in Texas (NOW HIRING)

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Csr Insurance information

See Texas salary details

$24.2K

$45.1K

$68K

How much do csr insurance jobs pay per year?

As of Jun 17, 2026, the average yearly pay for csr insurance in Texas is $45,101.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $51,200.00 per year, depending on experience, location, and employer.

Is CSR a good entry level position?

A Customer Service Representative (CSR) position is often considered a good entry-level job in the insurance industry because it provides foundational skills in communication, problem-solving, and customer interaction. It typically requires minimal prior experience and can serve as a stepping stone to more advanced roles or specialized positions within insurance companies.

What are the key skills and qualifications needed to thrive as a CSR (Customer Service Representative) in Insurance, and why are they important?

To thrive as a CSR in Insurance, you need strong knowledge of insurance products, policy processing, and customer service principles, often supported by a high school diploma or relevant certification. Familiarity with insurance management software, CRM systems, and document processing tools is typically required. Excellent communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues efficiently. These skills ensure accurate service delivery, customer satisfaction, and effective handling of policy inquiries in a highly regulated industry.

What job makes $10,000 a month without a degree?

A Customer Service Representative (CSR) in the insurance industry can potentially earn around $10,000 a month with experience, strong sales skills, and high performance. Such roles often involve commission or bonuses and may require certifications or specialized knowledge but typically do not require a college degree.

What is CSR job in insurance?

A CSR (Customer Service Representative) in insurance is responsible for assisting clients with policy inquiries, claims, and coverage options. They often handle customer communications via phone, email, or in person and need strong communication and organizational skills. The role may require knowledge of insurance products and familiarity with customer management software.

What is a CSR in the insurance industry?

A CSR in the insurance industry stands for Customer Service Representative. They handle client inquiries, process policy changes, and assist with claims, often using insurance software and maintaining knowledge of policies and procedures. Strong communication skills and attention to detail are essential for this role.

What are CSR Insurance professionals?

CSR Insurance professionals, also known as Customer Service Representatives in the insurance industry, are responsible for assisting clients with their insurance policies. They handle customer inquiries, process policy changes, provide quotes, and help resolve any issues related to coverage or claims. Their role is essential for maintaining positive relationships between insurance companies and their clients, ensuring that customers receive accurate information and prompt service. CSRs often work for insurance agencies, brokers, or carriers, and require strong communication and problem-solving skills.

What is the difference between Csr Insurance vs Insurance Agent?

AspectCsr InsuranceInsurance Agent
CredentialsTypically requires a high school diploma; may need licensing depending on stateRequires licensing; often needs pre-licensing courses and exams
Work EnvironmentOffice setting, customer service focusOffice or field, sales-oriented
Primary RoleCustomer support, policy servicing, claims assistanceSales, client acquisition, policy selling
Industry UsageCommon in insurance companies, customer service centersCommon in insurance agencies, brokerages

While both Csr Insurance and Insurance Agents work within the insurance industry, CSR Insurance roles focus on customer service and policy support, whereas Insurance Agents primarily handle sales and client acquisition. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What are some common challenges faced by Customer Service Representatives (CSRs) in the insurance industry, and how can they be addressed?

CSRs in insurance often face challenges such as handling complex policy inquiries, managing high call volumes during peak periods, and dealing with emotionally charged situations when clients report claims. To address these, successful CSRs develop strong communication and problem-solving skills, familiarize themselves with insurance products and company protocols, and use empathy to support clients through stressful events. Regular training and a supportive team environment also help CSRs stay updated and resilient in their roles.
What cities in Texas are hiring for Csr Insurance jobs? Cities in Texas with the most Csr Insurance job openings:
Csr Insurance jobs near you
Infographic showing various Csr Insurance job openings in Texas as of June 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 8% Full Time, and 87% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,101 per year, or $21.7 per hour.

Licensed Customer Service Representative Insurance

STEVEN LITTLE AGENCY LLC

Texas City, TX • On-site

$2.0K - $4.5K/mo

Full-time

PTO

Posted 19 days ago

Job description

We are seeking a Customer Service Representative Insurance to become a part of our organization! You will investigate, analyze, and determine the extent of the organization's liability in various claims.

Responsibilities:

  • Correspond and interview with medical specialists, agents, witnesses, or claimants to compile information
  • Take accurate and detailed statements from all involved parties
  • Calculate and approve payment of claims within a certain monetary limit
  • Negotiate and settle property losses with little oversight
  • Coordinate with legal counsel in handling cases correctly

Qualifications:

  • Previous experience in insurance PREFERRED NOT REQUIRED, investigations or other related fields
  • Experience in conflict resolution
  • Strong negotiation skills
  • Excellent written and verbal communication skills
  • Deadline and detail-oriented

Company Description

WE A VALUED AS A LIFE LONG PILLAR IN THE COMMUNITY AND FINANCIAL WORLD