ZipRecruiter

Log In

1

Csr Insurance Jobs in Florida (NOW HIRING)

next page

Showing results 1-20

All JobsCsr Insurance JobsCsr Insurance Jobs in Florida

Csr Insurance information

See Florida salary details

$19.4K

$36.2K

$54.6K

How much do csr insurance jobs pay per year?

As of Jun 17, 2026, the average yearly pay for csr insurance in Florida is $36,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,900.00 and $41,100.00 per year, depending on experience, location, and employer.

Is CSR a good entry level position?

A Customer Service Representative (CSR) position is often considered a good entry-level job in the insurance industry because it provides foundational skills in communication, problem-solving, and customer interaction. It typically requires minimal prior experience and can serve as a stepping stone to more advanced roles or specialized positions within insurance companies.

What are the key skills and qualifications needed to thrive as a CSR (Customer Service Representative) in Insurance, and why are they important?

To thrive as a CSR in Insurance, you need strong knowledge of insurance products, policy processing, and customer service principles, often supported by a high school diploma or relevant certification. Familiarity with insurance management software, CRM systems, and document processing tools is typically required. Excellent communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues efficiently. These skills ensure accurate service delivery, customer satisfaction, and effective handling of policy inquiries in a highly regulated industry.

What job makes $10,000 a month without a degree?

A Customer Service Representative (CSR) in the insurance industry can potentially earn around $10,000 a month with experience, strong sales skills, and high performance. Such roles often involve commission or bonuses and may require certifications or specialized knowledge but typically do not require a college degree.

What is CSR job in insurance?

A CSR (Customer Service Representative) in insurance is responsible for assisting clients with policy inquiries, claims, and coverage options. They often handle customer communications via phone, email, or in person and need strong communication and organizational skills. The role may require knowledge of insurance products and familiarity with customer management software.

What is a CSR in the insurance industry?

A CSR in the insurance industry stands for Customer Service Representative. They handle client inquiries, process policy changes, and assist with claims, often using insurance software and maintaining knowledge of policies and procedures. Strong communication skills and attention to detail are essential for this role.

What are CSR Insurance professionals?

CSR Insurance professionals, also known as Customer Service Representatives in the insurance industry, are responsible for assisting clients with their insurance policies. They handle customer inquiries, process policy changes, provide quotes, and help resolve any issues related to coverage or claims. Their role is essential for maintaining positive relationships between insurance companies and their clients, ensuring that customers receive accurate information and prompt service. CSRs often work for insurance agencies, brokers, or carriers, and require strong communication and problem-solving skills.

What is the difference between Csr Insurance vs Insurance Agent?

AspectCsr InsuranceInsurance Agent
CredentialsTypically requires a high school diploma; may need licensing depending on stateRequires licensing; often needs pre-licensing courses and exams
Work EnvironmentOffice setting, customer service focusOffice or field, sales-oriented
Primary RoleCustomer support, policy servicing, claims assistanceSales, client acquisition, policy selling
Industry UsageCommon in insurance companies, customer service centersCommon in insurance agencies, brokerages

While both Csr Insurance and Insurance Agents work within the insurance industry, CSR Insurance roles focus on customer service and policy support, whereas Insurance Agents primarily handle sales and client acquisition. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What are some common challenges faced by Customer Service Representatives (CSRs) in the insurance industry, and how can they be addressed?

CSRs in insurance often face challenges such as handling complex policy inquiries, managing high call volumes during peak periods, and dealing with emotionally charged situations when clients report claims. To address these, successful CSRs develop strong communication and problem-solving skills, familiarize themselves with insurance products and company protocols, and use empathy to support clients through stressful events. Regular training and a supportive team environment also help CSRs stay updated and resilient in their roles.
What cities in Florida are hiring for Csr Insurance jobs? Cities in Florida with the most Csr Insurance job openings:
Csr Insurance jobs near you
Infographic showing various Csr Insurance job openings in Florida as of June 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 5% Full Time, and 90% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,176 per year, or $17.4 per hour.
Customer Service Representative (Insurance)

Customer Service Representative (Insurance)

Brightway Insurance

Palm Coast, FL

$33K - $46K/yr

Other

Posted 25 days ago

Brightway Insurance rating

8.3

Company rating: 8.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

111th of 261 rated insurance

Job description

Client Concierge

Brightway Insurance is hiring a full-time client concierge in Palm Coast, FL. As a client concierge, you will be the first point of contact for our clients, providing exceptional service and support. This role is a great entry point into the insurance industry, with a clear pathway to grow into a sales producer position for individuals interested in advancing their career in sales.

Key responsibilities include:

  • Greeting and assisting clients in person, via phone, email, and live chat, addressing inquiries and providing information on insurance products and services
  • Assisting clients with policy changes, renewals, and claims, ensuring timely and accurate processing
  • Collaborating with the sales team to identify client needs and recommend appropriate insurance solutions
  • Maintaining organized client records, processing paperwork, and managing scheduling to support agency operations
  • Following up with clients to ensure satisfaction and encourage policy renewals and referrals
  • Gaining exposure to sales processes and client relationship development to support future growth into a sales producer role

Qualifications include:

  • High school diploma or equivalent; college degree preferred
  • Previous experience in customer service, insurance, or administrative roles is advantageous
  • Strong communication, organizational, and multitasking abilities; proficiency in Microsoft Office Suite and CRM software
  • Possession of a 4-40 customer representative license is preferred or willingness to obtain one
  • Interest in developing a career in sales and growing within the agency

Founded in 2003, Brightway Insurance is one of the fastest-growing independent insurance franchise agency networks in the U.S., with agencies in 45 states and more than $1.7 billion in annual premium via aggressive organic growth and its acquisition of GlobalGreen Insurance network in 2025.

If you're an ambitious and driven individual eager to grow within the insurance industry, Brightway Insurance offers a clear path forward. Start your career as a client concierge and build toward a future as a sales producer—apply today!

Apply