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Csr Insurance Jobs in Arizona (NOW HIRING)

gpac

CSR Commercial Insurance

Scottsdale, AZ · On-site

$60K - $70K/yr

Customer Service Representative - Insurance Agency About the Opportunity We are seeking a dependable and customer-focused Customer Service Representative to join a growing independent insurance ...

Acro Service Corp

Customer Service Representative

Tempe, AZ

$15.50 - $21.25/hr

Administrative - Customer Service Representative I Location: Tempe, AZ, USA 85282-3428 Duration: 03 months Contract on W2 (Possible extension) Position Description: * The main function of a customer ...

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Csr Insurance information

See Arizona salary details

$24.2K

$45.1K

$68K

How much do csr insurance jobs pay per year?

As of Jun 17, 2026, the average yearly pay for csr insurance in Arizona is $45,112.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $51,300.00 per year, depending on experience, location, and employer.

Is CSR a good entry level position?

A Customer Service Representative (CSR) position is often considered a good entry-level job in the insurance industry because it provides foundational skills in communication, problem-solving, and customer interaction. It typically requires minimal prior experience and can serve as a stepping stone to more advanced roles or specialized positions within insurance companies.

What are the key skills and qualifications needed to thrive as a CSR (Customer Service Representative) in Insurance, and why are they important?

To thrive as a CSR in Insurance, you need strong knowledge of insurance products, policy processing, and customer service principles, often supported by a high school diploma or relevant certification. Familiarity with insurance management software, CRM systems, and document processing tools is typically required. Excellent communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues efficiently. These skills ensure accurate service delivery, customer satisfaction, and effective handling of policy inquiries in a highly regulated industry.

What job makes $10,000 a month without a degree?

A Customer Service Representative (CSR) in the insurance industry can potentially earn around $10,000 a month with experience, strong sales skills, and high performance. Such roles often involve commission or bonuses and may require certifications or specialized knowledge but typically do not require a college degree.

What is CSR job in insurance?

A CSR (Customer Service Representative) in insurance is responsible for assisting clients with policy inquiries, claims, and coverage options. They often handle customer communications via phone, email, or in person and need strong communication and organizational skills. The role may require knowledge of insurance products and familiarity with customer management software.

What is a CSR in the insurance industry?

A CSR in the insurance industry stands for Customer Service Representative. They handle client inquiries, process policy changes, and assist with claims, often using insurance software and maintaining knowledge of policies and procedures. Strong communication skills and attention to detail are essential for this role.

What are CSR Insurance professionals?

CSR Insurance professionals, also known as Customer Service Representatives in the insurance industry, are responsible for assisting clients with their insurance policies. They handle customer inquiries, process policy changes, provide quotes, and help resolve any issues related to coverage or claims. Their role is essential for maintaining positive relationships between insurance companies and their clients, ensuring that customers receive accurate information and prompt service. CSRs often work for insurance agencies, brokers, or carriers, and require strong communication and problem-solving skills.

What is the difference between Csr Insurance vs Insurance Agent?

AspectCsr InsuranceInsurance Agent
CredentialsTypically requires a high school diploma; may need licensing depending on stateRequires licensing; often needs pre-licensing courses and exams
Work EnvironmentOffice setting, customer service focusOffice or field, sales-oriented
Primary RoleCustomer support, policy servicing, claims assistanceSales, client acquisition, policy selling
Industry UsageCommon in insurance companies, customer service centersCommon in insurance agencies, brokerages

While both Csr Insurance and Insurance Agents work within the insurance industry, CSR Insurance roles focus on customer service and policy support, whereas Insurance Agents primarily handle sales and client acquisition. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What are some common challenges faced by Customer Service Representatives (CSRs) in the insurance industry, and how can they be addressed?

CSRs in insurance often face challenges such as handling complex policy inquiries, managing high call volumes during peak periods, and dealing with emotionally charged situations when clients report claims. To address these, successful CSRs develop strong communication and problem-solving skills, familiarize themselves with insurance products and company protocols, and use empathy to support clients through stressful events. Regular training and a supportive team environment also help CSRs stay updated and resilient in their roles.
What cities in Arizona are hiring for Csr Insurance jobs? Cities in Arizona with the most Csr Insurance job openings:
Csr Insurance jobs near you
Infographic showing various Csr Insurance job openings in Arizona as of June 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 9% Full Time, and 86% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,112 per year, or $21.7 per hour.
CSR Commercial Insurance

CSR Commercial Insurance

gpac

Scottsdale, AZ • On-site

$60K - $70K/yr

Other

Medical, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Description
Customer Service Representative - Insurance Agency
About the Opportunity
We are seeking a dependable and customer-focused Customer Service Representative to join a growing independent insurance agency. This role is ideal for someone who enjoys helping clients, staying organized, and working in a fast-paced team environment. The CSR will support clients with policy servicing, account maintenance, and day-to-day insurance needs while building strong customer relationships.
This is an excellent opportunity for someone looking to grow their career within the insurance industry while gaining exposure to multiple carriers and coverage types.
Responsibilities
  • Assist clients with policy changes, renewals, billing questions, certificates, and coverage inquiries
  • Process endorsements, cancellations, reinstatements, and policy updates accurately and efficiently
  • Handle inbound calls, emails, and customer requests in a professional and timely manner
  • Support Account Managers and Producers with administrative and service-related tasks
  • Review policies and documents for accuracy and completeness
  • Maintain detailed and organized client records within the agency management system
  • Communicate with insurance carriers regarding underwriting, policy servicing, and follow-up items
  • Help ensure excellent customer retention through responsive service and relationship-building
  • Stay informed on agency procedures and carrier guidelines
Qualifications
  • Previous customer service or administrative experience required
  • Insurance agency experience preferred but not required
  • Property & Casualty license preferred or willingness to obtain
  • Strong communication and interpersonal skills
  • Detail-oriented with strong organizational abilities
  • Comfortable handling multiple priorities in a fast-paced environment
  • Proficient with Microsoft Office and agency management systems
  • Positive attitude and team-oriented mindset
What We Offer
  • Competitive salary ranging from $60,000-$70,000 depending on experience
  • Benefits package including health insurance and paid time off
  • Supportive and collaborative agency culture
  • Opportunity for long-term growth within the insurance industry
  • Stable Monday-Friday schedule with work-life balance

Please feel free to forward your resume directly to jennifer.thompson@gogpac.com or you can reach me by phone 605-610-3041. I look forward to discussing your career aspirations.
Jennifer Thompson
Senior Director - Insurance Division
gpac
605-610-3041
Jennifer.Thompson@gogpac.com
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
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About GPAC

Sourced by ZipRecruiter

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Sioux Falls, SD, US

Year founded

1990

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