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Csr Full Time Remote Jobs in Quebec (NOW HIRING)

Desjardins Group

P&C insurance agent

Trois-rivieres, QC · Remote

  • Medical

  • Retirement

  • PTO

You help sell general insurance products and services through multiple distribution channels based ... You represent the organization and help negotiate agreements with clients. More specifically, you ...

Desjardins Group

P&C insurance agent

Sainte-therese, QC · Remote

  • Medical

  • Retirement

  • PTO

You help sell general insurance products and services through multiple distribution channels based ... You represent the organization and help negotiate agreements with clients. More specifically, you ...

Desjardins Group

P&C insurance agent

Brossard, QC · Remote

  • Medical

  • Retirement

  • PTO

You help sell general insurance products and services through multiple distribution channels based ... You represent the organization and help negotiate agreements with clients. More specifically, you ...

Desjardins Group

P&C insurance agent

Montreal, QC · Remote

  • Medical

  • Retirement

  • PTO

You help sell general insurance products and services through multiple distribution channels based ... You represent the organization and help negotiate agreements with clients. More specifically, you ...

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All JobsCsr JobsCsr Full Time Remote JobsCsr Full Time Remote Jobs in Quebec

Csr Full Time Remote information

What are the key skills and qualifications needed to thrive as a CSR full time remote?

To thrive as a CSR (Customer Service Representative) Full Time Remote, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, online chat tools, and ticketing systems is usually required. Exceptional listening skills, patience, and self-motivation help you stand out when handling customer inquiries from a remote environment. These skills ensure efficient issue resolution, positive customer experiences, and effective remote collaboration.

What are some common challenges faced by full-time remote customer service representatives and how can they be managed?

Full-time remote Customer Service Representatives often encounter challenges such as managing time effectively, staying motivated without in-person supervision, and communicating clearly with both customers and internal teams. To overcome these, it's important to establish a dedicated workspace, set a structured daily routine, and utilize communication tools like chat and video calls to remain connected with colleagues. Additionally, regularly seeking feedback and participating in virtual team meetings can help maintain a sense of engagement and continuous improvement.

What is a CSR full time remote?

CSR Full Time Remote jobs are customer service representative positions that are performed entirely from a remote location, such as your home, rather than in a traditional office setting. These roles involve assisting customers via phone, email, chat, or other communication platforms, addressing their inquiries, resolving issues, and providing product or service information. Full-time remote CSRs typically work standard full-time hours and may be required to have a quiet workspace, reliable internet access, and strong communication skills. Many companies offer remote CSR opportunities to provide flexible work options and service coverage across different time zones.

What is the difference between Csr Full Time Remote vs Customer Service Representative?

AspectCsr Full Time RemoteCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote depending on employer
Required CredentialsHigh school diploma, communication skillsHigh school diploma, communication skills
Industry UsageCommon in tech, retail, telecomWidely used across various industries
Work ScheduleFull-time, fixed hoursFull-time or part-time, flexible options

Both roles involve assisting customers, but Csr Full Time Remote specifically refers to remote, full-time positions often in tech or retail sectors, while Customer Service Representative can include in-office or remote roles across many industries. The main difference lies in the work environment and job scope, with remote work being a key feature of Csr Full Time Remote.

What are popular job titles related to Csr Full Time Remote jobs in Quebec?

For Csr Full Time Remote jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Csr Full Time Remote jobs in Quebec look for?

The top searched job categories for Csr Full Time Remote jobs in Quebec are:

What cities in Quebec are hiring for Csr Full Time Remote jobs?

Cities in Quebec with the most Csr Full Time Remote job openings:

Csr Full Time Remote jobs near you

Customer Service Advisor Insurance

National Bank

Longueuil, QC • On-site, Remote

Full-time

Medical, Retirement

Posted 10 days ago

Job description

As a Customer Service employee in the Insurance sector, you’ll offer loan insurance solutions that will protect clients’ assets. You’ll have a positive impact on clients with your advisory skills and your experience ensuring client loyalty.


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Your role

  • Answering calls from customers
  • Identify protection and assistance needs
  • Offer solutions to protect their assets
  • Build customer loyalty using a consultative approach
  • Contribute to team objectives
  • Refer customers to the appropriate sector for specialized needs

Our Client Contact Centre is open Monday to Thursday from 8:30 a.m. to 8:00 p.m., and Friday from 8:30 a.m. to 5:00 p.m.. You'll work a full-time schedule of 37.5 hours per week. Your work schedule is variable and you'll be informed of your schedule three weeks in advance.


Your team

Our team values passionate people and bold ideas. We work together to help our clients and your colleagues achieve their goals. We know we can count on our colleagues to share knowledge and help one another.

Learning and development

You'll begin with on-the-job training. You’ll be able to experience the call centre environment and get to know your colleagues. Your on-the-job training will focus on learning how to help clients over the phone. During this time, you'll learn about your role, our products, and our technologies.

Many options will be available; you could advance in the same role, get promoted, develop within the sector, and more. We also offer many career opportunities and encourage internal mobility. 

Required skills

  • College diploma or equivalent
  • Experience in an advisory and/or negotiation role
  • Experience with client retention and developing client relationships

#sacA


Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:
* Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.
Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?
Join us!

Apply