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Csr Full Time Remote Jobs in Quebec (NOW HIRING)

Danaher

Field Service Representative

Montreal, QC · On-site +1

The Field Service Representative (FSR) is responsible for providing exceptional customer service to ... entirely remote. In this role, you will have the opportunity to: * Serving assigned customers ...

National Bank

Customer Service Agent

Sherbrooke, QC · On-site +1

You'll be supported by a remote trainer who will help you learn about your role, our products, and ... Customer service experience * Promote the values of partnership, empowerment and agility

National Bank

As a Customer Service Agent for our call centres, you'll support clients with their banking needs ... You'll be supported by a remote trainer who will help you learn about your role, our products, and ...

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Csr Full Time Remote information

What is a CSR full time remote?

CSR Full Time Remote jobs are customer service representative positions that are performed entirely from a remote location, such as your home, rather than in a traditional office setting. These roles involve assisting customers via phone, email, chat, or other communication platforms, addressing their inquiries, resolving issues, and providing product or service information. Full-time remote CSRs typically work standard full-time hours and may be required to have a quiet workspace, reliable internet access, and strong communication skills. Many companies offer remote CSR opportunities to provide flexible work options and service coverage across different time zones.

What are the key skills and qualifications needed to thrive as a CSR full time remote?

To thrive as a CSR (Customer Service Representative) Full Time Remote, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, online chat tools, and ticketing systems is usually required. Exceptional listening skills, patience, and self-motivation help you stand out when handling customer inquiries from a remote environment. These skills ensure efficient issue resolution, positive customer experiences, and effective remote collaboration.

What are some common challenges faced by full-time remote customer service representatives and how can they be managed?

Full-time remote Customer Service Representatives often encounter challenges such as managing time effectively, staying motivated without in-person supervision, and communicating clearly with both customers and internal teams. To overcome these, it's important to establish a dedicated workspace, set a structured daily routine, and utilize communication tools like chat and video calls to remain connected with colleagues. Additionally, regularly seeking feedback and participating in virtual team meetings can help maintain a sense of engagement and continuous improvement.

What is the difference between Csr Full Time Remote vs Customer Service Representative?

AspectCsr Full Time RemoteCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote depending on employer
Required CredentialsHigh school diploma, communication skillsHigh school diploma, communication skills
Industry UsageCommon in tech, retail, telecomWidely used across various industries
Work ScheduleFull-time, fixed hoursFull-time or part-time, flexible options

Both roles involve assisting customers, but Csr Full Time Remote specifically refers to remote, full-time positions often in tech or retail sectors, while Customer Service Representative can include in-office or remote roles across many industries. The main difference lies in the work environment and job scope, with remote work being a key feature of Csr Full Time Remote.

What are popular job titles related to Csr Full Time Remote jobs in Quebec?

For Csr Full Time Remote jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Csr Full Time Remote jobs in Quebec look for?

The top searched job categories for Csr Full Time Remote jobs in Quebec are:

What cities in Quebec are hiring for Csr Full Time Remote jobs?

Cities in Quebec with the most Csr Full Time Remote job openings:

Csr Full Time Remote jobs near you

Customer Experience Representative (Remote from Quebec)

Waste Logic

Quebec, QC • Remote

Full-time

Re-posted 2 days ago

Job description

Waste Logic Inc.


At Waste Logic, we're not just managing waste-we're helping businesses across Canada transform how they approach sustainability. With 30+ years of experience and a network of 150+ service partners, we deliver data-driven solutions that drive real environmental impact.


We're growing-and we're looking for a bilingual, solutions-oriented Customer Experience Representativewho thrives in a fast-paced environment and takes pride in delivering exceptional service.


As a Customer Experience Representative, you'll be the critical link between our clients, vendors, and internal teams. You'll own customer interactions from start to finish-ensuring issues are resolved efficiently and clients feel supported every step of the way.


This is an ideal role for someone who is resourceful, organized, and customer-obsessed, and who enjoys solving problems in a dynamic, service-driven environment.


What You'll Do

  • Serve as the primary point of contactfor client inquiries via phone, email, and ticketing systems
  • Diagnose and resolve service issues, coordinating with vendors when required
  • Manage and prioritize multiple service requests in a high-volume environment
  • Investigate and resolve service complaintswith urgency and professionalism
  • Maintain accurate records of client interactions, service schedules, and equipment details
  • Proactively follow up on open tickets and outstanding service requests
  • Collaborate cross-functionally to ensure seamless service delivery


What You Bring (Must-Haves)

  • Fluent in both French and English (spoken and written)
  • Minimum 2 years of customer service or dispatch experience
  • Proven ability to manage competing priorities and stay organized under pressure
  • Strong problem-solving and critical thinking skills
  • High attention to detail and commitment to accuracy and follow-through
  • Comfortable working independently in a remote environment
  • Proficiency with Microsoft Office (Outlook, Excel, Word)


What Sets You Apart

  • You take ownership-you don't drop the ball
  • You communicate clearly and confidently with diverse stakeholders
  • You stay calm and solutions-focused under pressure
  • You care about delivering an exceptional customer experience, every time


Work Environment

  • 100% remote (Quebec-based candidates only)
  • Monday-Friday, 40 hours/week
  • Rotating weekend shiftsrequired
  • Dedicated home office/workspace required


Ready to Apply?

If you're bilingual, detail-oriented, and passionate about delivering outstanding service while contributing to a more sustainable future-we'd love to hear from you.

Apply