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Csr Associate Jobs in Santa Rosa, CA (NOW HIRING)

Lincare

Customer Service Rep

Santa Rosa, CA · On-site

$16.90 - $23/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

Chevron

Customer Service Representative

Petaluma, CA · On-site

$18.50 - $25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Novato, CA

$18.75 - $25.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Novato, CA · On-site

$19.25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Napa, CA · On-site

$18.25 - $24.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Petaluma, CA · On-site

$18.50 - $25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

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All JobsCsr Associate JobsCsr Associate Jobs in Santa Rosa, CA

Csr Associate information

See Santa Rosa, CA salary details

$9

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How much do csr associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for csr associate in Santa Rosa, CA is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.01 per hour, depending on experience, location, and employer.

Is a CSR associate a good career?

A CSR associate role involves customer service and communication skills, often requiring problem-solving and patience. It can be a good entry-level position with opportunities for advancement into supervisory or specialized roles, and it provides experience in client interaction and company operations.

What is a CSR associate?

CSR Associates, or Customer Service Representatives, are professionals who interact with customers on behalf of a company. Their main responsibilities include answering questions, resolving complaints, processing orders, and providing information about products or services. They often communicate with customers via phone, email, chat, or in person and play a crucial role in ensuring customer satisfaction. CSR Associates are essential for maintaining a positive company image and building long-term customer relationships.

What are some common challenges faced by CSR associates and how can they effectively manage them?

CSR Associates often encounter challenges such as handling difficult customers, managing high call volumes, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic demeanor are essential for success in this role. Many organizations provide ongoing training and support to help CSR Associates develop these skills, encouraging teamwork and knowledge sharing to resolve complex issues efficiently. Building resilience and utilizing company resources can also help associates navigate these challenges smoothly.

What is the difference between Csr Associate vs Customer Service Representative?

AspectCsr AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often preferred
Work EnvironmentCorporate offices, call centers, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across various industries including retail, finance, healthcareCommonly used in retail, telecommunications, and service industries

Both roles focus on customer interaction, but Csr Associates often handle more specialized or technical support tasks, while Customer Service Representatives typically manage general inquiries and support. The roles overlap in skills and work environment, making them closely related but distinct in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a CSR associate, and why are they important?

To thrive as a CSR Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are commonly required. Empathy, patience, and a positive attitude help you build rapport and effectively resolve customer issues. These skills ensure high-quality service, customer satisfaction, and contribute to the overall success of the organization.

Is a CSR associate job stressful?

A CSR associate job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.
What are the most commonly searched types of Csr jobs in Santa Rosa, CA? The most popular types of Csr jobs in Santa Rosa, CA are:
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What job categories do people searching Csr Associate jobs in Santa Rosa, CA look for? The top searched job categories for Csr Associate jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Csr Associate jobs? Cities near Santa Rosa, CA with the most Csr Associate job openings:
Csr Associate jobs near you
Infographic showing various Csr Associate job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,974 per year, or $18.7 per hour.

Customer Service Representative

Chevron Stations Inc.

Santa Rosa, CA • On-site

$17.50 - $23.75/hr

Other

Medical

Posted 2 days ago

New

Chevron rating

6.1

Company rating: 6.1 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

68th of 86 rated oil and gas companies

Job description

About the Job
Chevron Stations Inc. is looking to hire a Customer Service Representative who will cook, cashier, and clean!
If you are interested in applying for this position, please submit your application directly through our website at chevronstations.com. Enter the city name in the "Where are you located?" search field, then click "Find Jobs."
Shifts: Part time (Weekends a Must)
Location: Chevron Gas Station CSI #1759 | 879 Hopper Ave | Santa Rosa, CA 95403.
Apply Now: If you are interested in applying for this position, please submit your application directly through our website at chevronstations.com. Enter the city name in the "Where are you located?" search field, then click "Find Jobs."
Benefits:
  • Full-time & Part-time shifts available.
  • Direct Deposit with competitive weekly pay.
  • Health & Wellness packages available for purchase.
  • Education reimbursement program.
  • Shift Differential Pay for select shifts and job titles.
  • Management Bonus Program.
  • Loyalty Service Time Program.
  • Commuter Benefit Program.
Job Expectations:
  • Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
  • Maintain a neat appearance and good personal hygiene in compliance with CSI image standards.
  • Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
  • Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
  • Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage, and disposal procedures.
  • Follow federal law and company standards on carding customers for all age-restricted products sold at the stations.
  • Work professionally with vendors and contractors.
  • Regular and punctual attendance is expected.
  • Follow proper kitchen and sanitation procedures in accordance with city and county regulations during the cooking of KKC products.
Essential Functions:
  • Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
  • Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
  • Maintain cash drawer to be at or below the maximum level. Secure all funds in a safe and perform cashier reconciliation at the end of each shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
  • Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
  • Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
  • Actively promote store specials and other marketing programs.
  • Cross-check price of delivered goods for accuracy.
  • Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
  • Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only).
  • May perform other duties as assigned by management.
Requirement/Qualifications:
  • Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
  • Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
  • Strong attention to detail.
  • Ability to handle challenging situations professionally and exercise exceptional judgement.
  • Ability to work both independently and in team settings.
  • Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
  • Cooking/Restaurant experience preferred.
Physical Demands Include but are not limited to:
  • Ability to stand and walk for long periods of time on hard and uneven surfaces.
  • Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward, and if over 25 pounds.
  • Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
  • Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
  • Periodic exposure to all outdoor conditions during daylight hours.
  • Moderate exposure to walk-in coolers and freezers at 34°F or lower.
  • Frequent handwashing and attention to personal cleanliness standards.
  • Must be at least 18 years of age or older to work in California and Oregon locations.
  • Must be at least 21 years of age or older to work in Washington locations.
  • Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
  • Must be at least 21 years of age or older to work in Management positions.
  • Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
  • The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.

USA-based job position.
Visas will not be granted.
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.
If you are interested in applying for this position, please submit your application directly through our website at chevronstations.com. Enter the city name in the "Where are you located?" search field, then click "Find Jobs."

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About Chevron

Sourced by ZipRecruiter

Chevron is one of the world's leading integrated energy companies. We believe affordable, reliable and ever-cleaner energy is essential to achieving a more prosperous and sustainable world. Chevron produces crude oil and natural gas; manufactures transportation fuels, lubricants, petrochemicals and additives; and develops technologies that enhance our business and the industry. We are focused on lowering the carbon intensity in our operations and seeking to grow lower carbon businesses along with our traditional business lines. More information about Chevron is available at www.chevron.com.

Industry

Oil and coal products manufacturing, civic and social organizations and oil and gas extraction

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

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