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Csr Agent Jobs (NOW HIRING)

AO Globe Life

Remote CSR Agent Entry Level

$16.50 - $22.25/hr

Remote Customer Service Representative | Client Success Specialist | Work From Home Company: Globe Life AO Location: 100% Remote (United States) Help Clients. Build Relationships. Grow Your Career.

AO Globe Life

Remote CSR Agent Entry Level

Norfolk, VA · On-site +1

$14 - $19/hr

Remote Customer Service Representative | Client Success Specialist | Work From Home Company: Globe Life AO Location: 100% Remote (United States) Help Clients. Build Relationships. Grow Your Career.

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Csr Agent information

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How much do csr agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for csr agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Csr Agent vs Customer Service Representative?

AspectCsr AgentCustomer Service Representative
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; often similar certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Industry UsageCommon in customer support and service industriesWidespread across various sectors including retail, telecom, banking
Search & Comparison IntentOften searched for job roles, responsibilities, and skillsSimilar search intent, focusing on job duties and qualifications

Both Csr Agents and Customer Service Representatives handle customer inquiries and support. While their roles are similar, Csr Agents may be more focused on specific support channels like online chat or call centers, whereas Customer Service Representatives often work in retail or broader customer support settings. The terms are frequently used interchangeably, but understanding the context can help in job searches and career planning.

Is a customer service representative agent a stressful job?

A customer service representative (CSR) role in BPO can be stressful due to high call volumes, strict performance targets, and handling difficult customers. However, stress levels vary depending on the work environment, support systems, and individual resilience. Proper training and a positive work environment can help manage job-related stress effectively.

What does a customer service representative agent do?

A customer service representative (CSR) agent assists customers by answering questions, resolving issues, and providing information about products or services. They communicate via phone, email, or chat, often using customer relationship management (CRM) tools, and require good communication and problem-solving skills to ensure customer satisfaction.

What is a customer service representative agent job position?

A customer service representative (CSR) agent is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers or retail environments, using communication skills and sometimes customer management software to ensure customer satisfaction.

What cities are hiring for Csr Agent jobs?

Cities with the most Csr Agent job openings:

What states have the most Csr Agent jobs?

States with the most job openings for Csr Agent jobs include:

What are popular job titles related to Csr Agent jobs?

For Csr Agent jobs, the most frequently searched job titles are:

Csr Agent jobs near you
Infographic showing various Csr Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Customer Service Representative

Green Bay, WI • On-site

Broadway Rental Cars, Inc
See more jobs at Broadway Rental Cars, Incexternal

$18/hr

Part-time

Posted 9 days ago

Key responsibilities

  • Welcome customers in a courteous and professional manner.

  • Guide customers through the rental process and offer additional products and services.

  • Assist customers with vehicle exchanges, returns, reservations, and concerns.

Job description

Broadway Rental Cars, a Hertz Licensee, is a proud family-owned rental car company committed to delivering reliable vehicles and exceptional customer service. We combine the strength of a global brand with the personalized care of a local business. We are seeking sales-minded individuals with great customer service skills to join our car rental team as a Customer Service Rep Agent! Starting pay of $18/hour PLUS COMMISSION!

As a Customer Service Rep Agent you will consult with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support.

We are hiring one rotating closing-shift position between our Green Bay and Appleton locations.

Rotating Schedule

Week 1

  • Friday: Appleton | 3:30 PM–12:00 AM

  • Saturday–Sunday: Green Bay | 3:30 PM–11:30 PM

Week 2

  • Saturday–Sunday: Green Bay | 3:30 PM–11:30 PM

  • Monday: Appleton | 3:30 PM–12:00 AM

The schedule rotates every week, with Saturdays and Sundays in Green Bay and Fridays and Mondays in Appleton.

Qualifications:

  • Strong oral and written communication skills.

  • Must have the ability to build relationships with customers.

  • This position requires strong multitasking.

  • The ability to upsell and overcome customer objections.

  • Display a high level of ownership, accountability, and initiative.

What you will do as a Customer Service Agent:

  • Welcome customers in a courteous and professional manner.

  • Effectively listen and identify customer needs so you can provide an exceptional experience for our customers

  • Guide customers through the rental process using empathy, empowerment, and problem-solving skills

  • Clearly communicate and offer vehicle upgrades and additional products and services to enhance the customer’s travel experience

  • Assist customers with vehicle exchanges, returns, future reservations, and any concerns they may have

Requirements:

  • Must be at least 18 years of age

  • Valid driver's license with good driving record

  • Reliable transportation.

  • Ability to pass a background check.

  • Must be able to work days, nights, weekends and holidays.

  • Ability to handle and operate a wide variety of vehicles, including trucks up to 24 feet

  • Must be able to perform data entry and computer entry tasks

  • Capacity to learn extensive training material and apply daily on the job

  • Must be physically able to assist our customers at our rental counter, which will include standing for extended periods of time

  • Able to work outdoors in all types of weather conditions.

  • Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, co-workers, and management

  • Ability to use proven sales techniques while consistently providing an exceptional customer experience in a fast-paced environment

  • Able to handle confidential information