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Csr Account Manager Jobs in Quebec (NOW HIRING)

Linde

Customer Service Representative

Rimouski, QC

Efficiently manage customer voicemails by listening, responding, and taking necessary actions to ensure prompt resolution and customer satisfaction * Moreover, you will oversee the Support mailbox ...

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All JobsCsr Account JobsCsr Account Manager JobsCsr Account Manager Jobs in Quebec

Csr Account Manager information

See Quebec salary details

$11

$19

$27

How much do csr account manager jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for csr account manager in Quebec is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.88 per hour, depending on experience, location, and employer.

What is a CSR account manager?

CSR Account Managers, or Customer Service Representative Account Managers, are professionals who serve as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing customer needs, resolving issues, and ensuring client satisfaction. Their duties often include building strong relationships with clients, coordinating with internal teams, and identifying opportunities for upselling or cross-selling products and services. Effective CSR Account Managers help retain clients and contribute to a company’s long-term success.

What does a CSR account manager do?

As a CSR Account Manager, you’ll regularly interact with clients to understand their needs, provide solutions, and ensure satisfaction with your company’s services. Internally, you’ll work closely with sales, customer support, and product teams to coordinate resources and address client concerns promptly. Effective communication and relationship-building are key, as you often act as the main point of contact, helping to resolve any issues and proactively identify opportunities for account growth. This role requires balancing multiple accounts, managing expectations, and ensuring all team members are aligned on client objectives.

What are the key skills and qualifications needed to thrive as a CSR account manager?

To thrive as a CSR Account Manager, you need strong account management experience, a deep understanding of corporate social responsibility principles, and a bachelor's degree in business, communications, or a related field. Familiarity with CRM software, project management tools, and sustainability reporting frameworks is typically required. Outstanding interpersonal skills, problem-solving ability, and effective communication help build lasting client relationships and drive successful CSR initiatives. These competencies are crucial for aligning client goals with impactful social responsibility strategies and ensuring program success.

What is the difference between Csr Account Manager vs Customer Service Representative?

AspectCsr Account ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in account management or customer relationsHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, client-facing, account management focusCall centers, retail, or online support roles
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsRetail, telecommunications, service industries

The Csr Account Manager and Customer Service Representative roles both involve customer interaction, but the Csr Account Manager typically manages client accounts, builds relationships, and handles complex issues, requiring more experience and specialized skills. In contrast, Customer Service Representatives focus on general customer support and issue resolution. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

What are popular job titles related to Csr Account Manager jobs in Quebec?

For Csr Account Manager jobs in Quebec, the most frequently searched job titles are:

What cities in Quebec are hiring for Csr Account Manager jobs?

Cities in Quebec with the most Csr Account Manager job openings:

Csr Account Manager jobs near you
Infographic showing various Csr Account Manager job openings in Quebec as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $39,910 per year, or $19.2 per hour.

Customer Service Representative

Saint-pascal, QC • On-site

Canada Post Corp
See more jobs at Canada Post Corpexternal

CA$20.54/hr

Full-time

Posted 5 days ago

Job description

Job Requisition Id: 201506   
Business Function: Retail   
Primary City: Sainte-Rose-de-Watford  
Other Location(s):  
Province: Quebec  
Employment Type: On Call  
Employment Status: Term  
Language Requirement: French Essential  
Employee Class and Level: RVSGA10 - Level 1  
Working Hours: ON CALL
Number of Vacancies: 1   
Salary: $20.54


 

Job Description

If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to customers.

Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.

Job Responsibilities
  • Sell postal products and service to the business community and public
  • Sort, distribute and process mail into appropriate classifications
  • Provide customers with information and forms
  • Address delivery and service difficulties to resolve problems thoroughly and quickly
Job Responsibilities (continued)
Qualifications
  • High school or provincial equivalency and/or experience in business administration
  • Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
  • Understanding of general or post office accounting systems.
  • Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail and stand for extended periods of time
  • Flexibility to be available for temporary, on-call work
Other Information

Canada Post’s values and behaviours 

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country. 

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions. 

We’re committed to living these values and practicing these behaviours every day.  Learn more about the values and behaviours by visiting the Canada Post website. 

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