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How much do csea jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for csea in Rochester, NY is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.87 per hour, depending on experience, location, and employer.

What is a CSEA?

A CSEA (Civil Service Employees Association) job refers to a position covered by the CSEA labor union, which represents public sector employees in various government agencies, schools, and municipalities. These jobs typically offer competitive pay, benefits, and job security under union-negotiated contracts. Positions can range from administrative and clerical roles to maintenance, law enforcement, and healthcare.

What are the key skills and qualifications needed to thrive in the CSEA position, and why are they important?

To thrive as a CSEA (Civil Service Employees Association) representative, you need strong knowledge of labor laws, collective bargaining, and conflict resolution, often supported by relevant experience or training in labor relations. Familiarity with union management systems, grievance tracking software, and workplace safety protocols is typically expected. Excellent interpersonal skills, advocacy, and the ability to communicate persuasively help representatives support and guide union members effectively. These abilities are critical for ensuring fair workplace practices, protecting employee rights, and maintaining constructive relations between employees and management.

What typical challenges do CSEA representatives face in their daily work?

CSEA representatives often encounter challenges such as mediating disputes between employees and management, navigating complex labor contracts, and addressing grievances promptly and fairly. Balancing the interests of diverse union members while ensuring compliance with legal and organizational policies can be demanding. Representatives may also manage high caseloads and need to remain up-to-date with changing laws and regulations affecting public sector employees. Success in this role requires strong problem-solving abilities and a commitment to advocating for members' rights within a sometimes fast-paced and dynamic environment.

What are popular job titles related to Csea jobs in Rochester, NY? For Csea jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Csea jobs in Rochester, NY look for? The top searched job categories for Csea jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Csea jobs? Cities near Rochester, NY with the most Csea job openings:
Csea jobs near you
Infographic showing various Csea job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,906 per year, or $23 per hour.

Patient Registration Clerk (CSEA)

Rochester Regional Health

Rochester, NY • On-site

$19.08 - $27.99/hr

Full-time

Re-posted 27 days ago

Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers

Job description

Job Title: Patient Registration Clerk (CSEA)
Department: Admin/Business Support
Location: SLH - MH Main - 1 Hospital Drive, Massena, NY 13662
Hours Per Week: 40
Schedule: Full Time, Variable Shifts, including every other weekend
SUMMARY:
The Patient Registration Clerk provides customer-service and registration/switchboard services within Massena Hospital, and assumes the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Services Manager, this position performs imperative duties including registration pre and full, insurance verification, switchboard and life support alarm coverage, data entry, and point-of-service collections, while maintaining patient relations, customer satisfaction, and Canton-Potsdam Hospital financial solvency.
RESPONSIBILITIES:
  • Patient Registration & Intake: Accurately interview patients and families to collect demographic, financial, and medical information; perform bedside, inpatient, emergency, and telephone registration while meeting established time standards and patient identification policies.
  • Insurance & Revenue Cycle Support: Verify insurance coverage, eligibility, and benefits; complete required Medicare and payer documentation; collect patient-pay balances; resolve registration errors; and ensure correct insurance loading and compliance with payer requirements.
  • Switchboard & Communications: Serve as hospital switchboard operator by professionally answering and routing calls, maintaining call schedules, paging providers, monitoring alarms, and providing directions and assistance to patients and visitors.
  • Customer Service & Safety: Deliver excellent customer service by welcoming patients, managing waiting areas, communicating wait times, maintaining confidentiality, addressing concerns, and identifying and reporting safety hazards or incidents.
  • Professional Development & Team Support: Participate in training, meetings, and performance improvement initiatives; assist with onboarding new staff; and contribute to departmental and organizational quality goals.

PREFERRED QUALIFICATIONS:
  • High School Diploma or GED
  • Associate's degree or higher in healthcare administration, business administration, or related field
  • At least 1-3 years of customer service, administrative, and/or data entry experience
  • 1-2 years of previous experience in hospital related field
  • Medical Terminology
  • EHR Programs (e.g. Epic)
  • ICD-10, CPT, HCPCS codes and coding processes
  • Hospital billing processes and reimbursement

UNION:
CSEA (MH)
Note: Not all per diem roles are union eligible
EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$19.08 - $27.99
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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