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Csa Manager Jobs in Indiana (NOW HIRING)

CSA Global LLC

System Engineer MCIS

Edinburgh, IN · On-site

Description: Client Solution Architects (CSA) is currently seeking a System Engineer MCIS to ... We have the flexibility to manage our work and personal needs. We make bold moves, together, and ...

CSA Global LLC

Enlisted Senior Trainer

Edinburgh, IN · On-site

Client Solution Architects (CSA) is currently seeking an Enlisted Senior Trainer to support our ... We have the flexibility to manage our work and personal needs. We make bold moves, together, and ...

CSA Global LLC

Enlisted Senior Trainer

Edinburgh, IN

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... We have the flexibility to manage our work and personal needs. We make bold moves, together, and ...

CSA Global LLC

Officer Senior Trainer

Edinburgh, IN

Description Client Solution Architects (CSA) is currently seeking an Officer Senior Trainer to ... We have the flexibility to manage our work and personal needs. We make bold moves, together, and ...

CSA Global LLC

SST Lead

Edinburgh, IN · On-site

Client Solution Architects (CSA) is currently seeking a SST Lead to support our program at Camp ... Manages the day-to-day and exercise/event simulation operations for the MTC, which include but are ...

CSA Global LLC

Officer Senior Trainer

Edinburgh, IN · On-site

Client Solution Architects (CSA) is currently seeking an Officer Senior Trainer to support our ... We have the flexibility to manage our work and personal needs. We make bold moves, together, and ...

CSA Global LLC

SST Lead

Edinburgh, IN

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... Manages the day-to-day and exercise/event simulation operations for the MTC, which include but are ...

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Csa Manager information

See Indiana salary details

$21.9K

$58.4K

$97.5K

How much do csa manager jobs pay per year?

As of Jun 26, 2026, the average yearly pay for csa manager in Indiana is $58,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $65,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Csa Manager position, and why are they important?

To thrive as a CSA Manager (Customer Service Associate Manager), you need strong leadership abilities, experience in customer service, and often a background in business administration or a related field. Familiarity with CRM software, call center management systems, and data analysis tools is typically required. Excellent communication, problem-solving, and team-building skills make a candidate stand out in this position. These skills and qualifications are important to ensure effective team management, high customer satisfaction, and smooth operational workflows.

What are the main challenges CSA Managers typically face in their day-to-day work?

CSA Managers often manage high volumes of customer inquiries while ensuring their team provides consistent, high-quality service. Balancing the needs of both customers and team members, handling escalated issues, and meeting performance metrics are common challenges in this role. Managers must also stay adaptable to rapidly changing company policies or customer expectations. Overcoming these obstacles requires strong organizational skills, proactive communication, and a commitment to continuous improvement, making the position both dynamic and rewarding.

What is a CSA Manager job?

A CSA (Customer Service Associate) Manager oversees customer service operations, ensuring a high level of customer satisfaction. They manage a team of customer service representatives, handle escalated issues, and implement policies to improve service efficiency. CSA Managers also track performance metrics, train staff, and collaborate with other departments to enhance the overall customer experience.

What are popular job titles related to Csa Manager jobs in Indiana? For Csa Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Csa Manager jobs in Indiana look for? The top searched job categories for Csa Manager jobs in Indiana are:
What cities in Indiana are hiring for Csa Manager jobs? Cities in Indiana with the most Csa Manager job openings:
Csa Manager jobs near you

Doctrinal Training Team Lead

CSA Global LLC

Edinburgh, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Description:

Client Solution Architects (CSA) is currently seeking a DTT Lead to support our program at Camp Atterbury, IN.


For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.


This position is contingent upon contract award.


How Role will make an impact:

  • Manages DTT of six WfFs supported simultaneously and independently- deployable as a WfF-specific DTT or multi-function team to fit specific unit-type, training needs.
  • Supports live and constructive mission command training.
  • Maintains currency with doctrine published by TRADOC and ensure TUCs are provided the latest training OPORDs and Scenarios.
  • Maintains DTT flexibility in team member composition to provide modular training support requirements to low density branches such as chemical, sustainment, aviation, engineers, fires, etc.
  • Works with the TUC to manipulate the OPORD or scenario to meet the unit’s needs and to provide a realistic training event.
Requirements:

What you’ll need to have to join our award-winning team:

  • Clearance: Must possess and maintain an active Secret Clearance.
  • Completed a bachelor’s degree, subject immaterial with a minimum of 12 years of military or U.S. Department of Defense (DoD) Experience
  • Responsible for managing and scheduling all Live, Virtual, Constructive, and Gaming (LVC-G) activities for each MTC under MCTSP.
  • Key focus is on the synchronization of the national training schedule.
  • Runs the Weekly Resource Synchronization Meeting (WRSM).
  • Coordinates region to region and surge support to ensure all training events are properly resourced.
  • Plans and provides training reports and products to the MTC Staff on task workload.
  • Maintains the MTC Long Range Training Calendar and coordinates with MTC leadership regarding training events.
  • Acts as a key leader in the absence of the SM and routinely coordinates with senior operations staff.

Why You’ll Love this Job:

  • Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission.
  • You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge.
  • Daily opportunities to develop new skills
  • Team environment

What We Can Offer You:

  • Compensation
  • Health & Wellbeing
  • We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
  • Personal & Professional Development
  • We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
  • Diversity, Inclusion & Belonging
  • We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
  • Benefits
  • Healthcare (medical, dental, vision, prescription drugs)
  • Pet Insurance
  • 401(k) savings plan
  • Paid Time Off (PTO)
  • Holiday pay opportunities
  • Basic life insurance
  • AD&D insurance
  • Company-paid Short-Term and Long-Term Disability
  • Employee Assistance Program
  • Tuition Support Options
  • Identity Theft Program