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Csa Manager Jobs in Indiana (NOW HIRING)

8+ years CTOP experience, pharma experience required Specific to CSA scope Position Overview The Senior CSA CTOP Coordinator is responsible for managing Construction Turnover Packages (CTOPs) for CSA ...

Client Solution Architects (CSA) is currently seeking an Operations Manager to support our program at Camp Atterbury, IN. For nearly 50 years, CSA has delivered integrated technology and operational ...

Description Client Solution Architects (CSA) is currently seeking an Operations Manager to support our program at Camp Atterbury, IN. For nearly 50 years, CSA has delivered integrated technology and ...

Description Client Solution Architects (CSA) is currently seeking a Supply Manager to support our program at Camp Atterbury, IN. For nearly 50 years, CSA has delivered integrated technology and ...

Client Solution Architects (CSA) is currently seeking a Site Manager to support our program at Camp Atterbury, IN. For nearly 50 years, CSA has delivered integrated technology and operational support ...

Client Solution Architects (CSA) is currently seeking a Supply Manager to support our program at Camp Atterbury, IN. For nearly 50 years, CSA has delivered integrated technology and operational ...

Description Client Solution Architects (CSA) is currently seeking a Site Manager to support our program at Camp Atterbury, IN. For nearly 50 years, CSA has delivered integrated technology and ...

CSA Cost Estimator

Indianapolis, IN ยท On-site +1

$100K - $115K/yr

Bachelor's degree in Engineering, Construction Management, Quantity Surveying, or a closely related field, or equivalent practical experience in CSA estimating. * Experience: 5-10 years of relevant ...

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Csa Manager information

See Indiana salary details

$21.9K

$58.4K

$97.5K

How much do csa manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for csa manager in Indiana is $58,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $65,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Csa Manager position, and why are they important?

To thrive as a CSA Manager (Customer Service Associate Manager), you need strong leadership abilities, experience in customer service, and often a background in business administration or a related field. Familiarity with CRM software, call center management systems, and data analysis tools is typically required. Excellent communication, problem-solving, and team-building skills make a candidate stand out in this position. These skills and qualifications are important to ensure effective team management, high customer satisfaction, and smooth operational workflows.

What are the main challenges CSA Managers typically face in their day-to-day work?

CSA Managers often manage high volumes of customer inquiries while ensuring their team provides consistent, high-quality service. Balancing the needs of both customers and team members, handling escalated issues, and meeting performance metrics are common challenges in this role. Managers must also stay adaptable to rapidly changing company policies or customer expectations. Overcoming these obstacles requires strong organizational skills, proactive communication, and a commitment to continuous improvement, making the position both dynamic and rewarding.

What is a CSA Manager job?

A CSA (Customer Service Associate) Manager oversees customer service operations, ensuring a high level of customer satisfaction. They manage a team of customer service representatives, handle escalated issues, and implement policies to improve service efficiency. CSA Managers also track performance metrics, train staff, and collaborate with other departments to enhance the overall customer experience.

What are popular job titles related to Csa Manager jobs in Indiana? For Csa Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Csa Manager jobs in Indiana look for? The top searched job categories for Csa Manager jobs in Indiana are:
What cities in Indiana are hiring for Csa Manager jobs? Cities in Indiana with the most Csa Manager job openings:
CSA Project Manager/Superintendent - Lafayette, IN - Semiconductor

CSA Project Manager/Superintendent - Lafayette, IN - Semiconductor

World Wide Professional Solutions

Lafayette, IN โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago


Job description

WORLD WIDE PROFESSIONAL SOLUTIONS is a project solutions organization committed to implementing lean constructions, collaborative contracting, and execution approaches to enable breakthroughs in performance.

Worldwide Professional Solutions is seeking a highly skilled, experienced, and motivatedย Civil, Structural, Architectural Project Manager / Superintendent to join our growing team in West Lafayette, Indianaย for a large-scale Advanced Manufacturing / Technology construction project.ย 
ย 
Candidates for this position must demonstrate a proven track record of success in Civil, Structural, Architectural Project Manager / Superintendent, supported by prior hands-on construction experience. The ideal candidate is self-motivated, technically skilled, highly organized, and able to communicate clearly and effectively while operating in a fast-paced, dynamic environment.
The candidate's work history should reflect progressively increasing levels of responsibility throughout their career. Pharmaceutical, biotechnology, or semiconductor construction experience is preferred.
Key Responsibilities
  • Champions CSA safety performance by setting clear expectations, leading by example, and holding subcontractors accountable for safe execution of all civil, structural, and architectural activities.
  • Proactively manages CSA safety risks through planning, daily field oversight, and coordination with safety teams to prevent incidents and maintain a safe work environment.
  • Define and communicate CSA objectives related to safety, scope, schedule, site management, quality, subcontractor change control, logistics, and site coordination to General Contractors, subcontractors and on-site teams.
  • Serve as the primary point of contact as a CSA owners representative overseeing and assisting ย the General Contractor with site management and American best practices.
  • Participate in project decision-making processes, act as a client-facing representative when required, and foster strong working relationships with the Client's on-site personnel and representatives.
  • Support and collaborate with project team members, actively engaging in coordination and planning exercises across disciplines.
  • Demonstrated strong proficiency in Primavera P6, including schedule development, logic sequencing, progress updates, and critical path analysis.
  • Work closely with the design team to provide constructability input and practical recommendations to enhance buildability and optimize design solutions for RFI's and Change orders.
  • Lead CSA scope through successful project close-out, ensuring completion of punch lists, commissioning, validation, and room readiness to the Client's satisfaction.
  • Ensure full compliance with all company procedures, standards, and project governance requirements.
  • Contribute to the development, review, and understanding of the agreed Scope of Work (SOW) documentation for each CSA package.
  • Participate in the review and execution of Construction Project Execution Plans (CPEPs), with particular focus on Construction Management, Logistics, Project Programming, and Quality CPEPs.
  • Ensure all Requests for Information (RFIs) and technical submittals submitted by CSA subcontractors are tracked, coordinated, and resolved in a timely manner to prevent schedule impacts.
  • Maintain accurate and detailed records of site activities, including oversight of daily site diaries documenting work execution against schedule activities. Records shall include marked-up drawings, daily labor hours, and progress tracking by building, level, area, subcontractor, and activity ID.
  • Identify, assess, and manage CSA-related project risks, actively contributing to the project risk register and implementing mitigation strategies. Act as a key owner of CSA risk management, ensuring risks are addressed proactively and effectively.
Knowledge & Skills Required
  • Minimum of 10 years of experience in electrical construction within industrial or engineering projects, preferably supporting pharmaceutical, oil and gas, semiconductor, or manufacturing facilities.
  • Strong working knowledge of CSA principles, industry best practices, and applicable standards.
  • Proficiency in reading and interpreting technical drawings, P&IDs, single-line diagrams, and project specifications.
  • Proven leadership and team management capabilities, with experience guiding multidisciplinary teams.
  • Excellent verbal and written communication skills, with the ability to interface effectively with clients, engineers, contractors, and inspectors.
  • Hands-on experience troubleshooting and resolving complex CSA issues during construction, commissioning, and operations.
  • Thorough familiarity with applicable safety regulations, codes, and standards, including NFPA, OSHA and others.
  • Proficiency with project management methodologies and software tools used to manage schedule, cost, and execution.
  • Experience supporting commissioning, validation, and start-up, room readiness, FOH, etc.
  • Experience with temporary facilities, including installation, operation, and demolition.
Preferred Education and Experience:
  • BS in Construction Management, Engineering, Architecture, or related field is preferred
  • Experience: 10 + years Project Management / Superintendent
This is a full-time position for World Wide Professional Solutions. We offer excellent benefits including medical, dental, vision, life, short term disability, long term disability, and a company match retirement plan. All benefits begin the first of the month following your start date.
ย 
World Wide Professional Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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