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Csa Manager Jobs in Indiana (NOW HIRING)

Personal Lines Insurance CSA

Hope, IN ยท On-site

$36K - $49K/yr

Personal Lines Customer Service Associate (CSA) Location: Columbus, Indiana Job Type: Full-Time ... Support account managers and producers as needed Qualifications: * High school diploma or ...

Personal Lines Insurance CSA

Columbus, IN ยท On-site

$36K - $48K/yr

Personal Lines Customer Service Associate (CSA) Location: Columbus, Indiana Job Type: Full-Time ... Support account managers and producers as needed Qualifications: * High school diploma or ...

Personal Lines Insurance CSA

Elizabethtown, IN ยท On-site

$36K - $48K/yr

Personal Lines Customer Service Associate (CSA) Location: Columbus, Indiana Job Type: Full-Time ... Support account managers and producers as needed Qualifications: * High school diploma or ...

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... Manages ODC purchasing, travel, exercise resource coordination * Develops PWS-based reports

Client Solution Architects (CSA) is currently seeking a Program Analyst to support our program at ... Manages ODC purchasing, travel, exercise resource coordination * Develops PWS-based reports

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... Bachelor's Degree in Network Management or a related field; 10 years of recent network engineering ...

TST Lead

Edinburgh, IN ยท On-site

Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Camp ... Manages MTC integration and use of networks owned and managed by external organizations, including ...

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... Manages MTC integration and use of networks owned and managed by external organizations, including ...

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... Bachelor's Degree in Network Management or a related field; 10 years of recent network engineering ...

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... We have the flexibility to manage our work and personal needs. We make bold moves, together, and ...

Exercise Planner

Edinburgh, IN

$52K - $71K/yr

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... We have the flexibility to manage our work and personal needs. We make bold moves, together, and ...

Exercise Planner

Edinburgh, IN ยท On-site

$52K - $71K/yr

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... We have the flexibility to manage our work and personal needs. We make bold moves, together, and ...

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Csa Manager information

See Indiana salary details

$21.9K

$58.4K

$97.5K

How much do csa manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for csa manager in Indiana is $58,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $65,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Csa Manager position, and why are they important?

To thrive as a CSA Manager (Customer Service Associate Manager), you need strong leadership abilities, experience in customer service, and often a background in business administration or a related field. Familiarity with CRM software, call center management systems, and data analysis tools is typically required. Excellent communication, problem-solving, and team-building skills make a candidate stand out in this position. These skills and qualifications are important to ensure effective team management, high customer satisfaction, and smooth operational workflows.

What are the main challenges CSA Managers typically face in their day-to-day work?

CSA Managers often manage high volumes of customer inquiries while ensuring their team provides consistent, high-quality service. Balancing the needs of both customers and team members, handling escalated issues, and meeting performance metrics are common challenges in this role. Managers must also stay adaptable to rapidly changing company policies or customer expectations. Overcoming these obstacles requires strong organizational skills, proactive communication, and a commitment to continuous improvement, making the position both dynamic and rewarding.

What is a CSA Manager job?

A CSA (Customer Service Associate) Manager oversees customer service operations, ensuring a high level of customer satisfaction. They manage a team of customer service representatives, handle escalated issues, and implement policies to improve service efficiency. CSA Managers also track performance metrics, train staff, and collaborate with other departments to enhance the overall customer experience.

What are popular job titles related to Csa Manager jobs in Indiana? For Csa Manager jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Csa Manager jobs? Cities in Indiana with the most Csa Manager job openings:
Personal Lines Insurance CSA

Personal Lines Insurance CSA

gpac

Hope, IN โ€ข On-site

$36K - $49K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

Job Description
Job Title: Personal Lines Customer Service Associate (CSA)
Location: Columbus, Indiana
Job Type: Full-Time
Position Overview:
We are seeking a detail-oriented and customer-focused Personal Lines Customer Service Associate (CSA) to join our team. In this role, you will assist clients with their personal insurance needs, including policy servicing, coverage questions, and account management.
Key Responsibilities:
  • Provide outstanding customer service to personal lines clients (home, auto, renters, etc.)
  • Process policy changes, endorsements, renewals, and cancellations
  • Respond to client inquiries via phone, email, and in person
  • Review coverage options and assist clients in understanding their policies
  • Work with carriers to obtain quotes and resolve service issues
  • Maintain accurate client records in the agency management system
  • Support account managers and producers as needed
Qualifications:
  • High school diploma or equivalent (Associateโ€™s or Bachelorโ€™s degree preferred)
  • Active Property & Casualty insurance license (or willingness to obtain)
  • 1-3 years of insurance or customer service experience preferred
  • Strong communication and interpersonal skills
  • Detail-oriented with excellent organizational abilities
  • Proficiency with Microsoft Office and agency management systems (e.g., Applied Epic, AMS360) is a plus
Benefits:
  • Competitive salary based on experience
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement plan options
  • Ongoing training and professional development

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

GPAC logo

About GPAC

Sourced by ZipRecruiter

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Sioux Falls, SD, US

Year founded

1990