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Cruise Ship Tech information

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How much do cruise ship tech jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for cruise ship tech in the United States is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What is a cruise ship tech?

A Cruise Ship Tech is responsible for maintaining and repairing technical and electronic systems on a cruise ship. This can include working on networks, audio-visual equipment, navigation systems, or mechanical components, depending on the specific role. They ensure that all systems function properly to support operations and enhance the passenger experience. Cruise Ship Techs often work in shifts and may need to troubleshoot technical issues quickly while at sea.

What types of technical problems might a cruise ship tech encounter during a typical voyage?

As a Cruise Ship Tech, you could encounter a wide range of issues, including malfunctions in environmental controls (like air conditioning and refrigeration), problems with navigation or communication systems, and breakdowns in entertainment or IT infrastructure. You may also be responsible for troubleshooting electrical faults, repairing audio/visual systems for events, and assisting with emergency maintenance on critical machinery. The job often requires quick thinking and creative solutions, especially during peak guest activities or while the ship is at sea. Close collaboration with engineering, IT, and hospitality teams is essential to resolve issues quickly and maintain a safe, comfortable environment for everyone onboard.

What are the key skills and qualifications needed to thrive in the cruise ship tech position, and why are they important?

To thrive as a Cruise Ship Tech, you need a strong background in troubleshooting, repairing, and maintaining electronic, mechanical, and IT systems, typically supported by relevant technical certifications or a degree in engineering or a related field. Experience with marine-specific systems, HVAC, audio/visual equipment, and diagnostic software is highly valued in this role. Exceptional problem-solving skills, clear communication, and the ability to work well under pressure as part of a diverse team are critical soft skills. These abilities ensure smooth ship operations, rapid resolution of technical issues, and a safe and enjoyable experience for both guests and crew.

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Cruise Ship Tech jobs near you
Infographic showing various Cruise Ship Tech job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 12% Part Time, 13% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,836 per year, or $18.2 per hour.

Information Systems Engineer - Western Region

American Cruise Lines

Hood River, OR • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 27 days ago

Job description

Information Systems Engineer
American Cruise Lines is seeking an Information Systems Engineer to join our team in our West Coast region. This pivotal role ensures the continuous operation and support of critical shipboard technology systems, directly impacting the safety, quality, and guest experience that defines American Cruise Lines. You will report to the Information Systems Manager.
As an Information Systems Engineer, you will be responsible for ensuring the success of American Cruise Lines through a commitment to safety and quality while consistently exceeding company and guest expectations. Your duties will include ensuring safety-related technologies are in full operation as per federal regulations, maximizing the guest experience through quick-response resolutions, and supporting shipboard operations-related technologies.
This position will require frequent travel (approximately 75%) to vessels to perform repair, replacement, and/or maintenance of installed information systems, supporting our entire fleet operations. You will often be the first on the scene to troubleshoot or repair equipment, addressing technical challenges proactively.
At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships.
Responsibilities:
  • Ensure full operation of safety-related technologies as per federal regulations.
  • Perform repair, replacement, and maintenance of installed information systems.
  • Manage and solve technical problems quickly, including troubleshooting outage requests.
  • Install new equipment, configure wireless networking equipment, and implement network system improvements.
  • Conduct basic low-voltage electrical wiring, networking, programming, and A/V equipment diagnostics.
  • Evaluate connectivity issues, equipment, software, and hardware for optimal performance.
  • Consult with vendors and crew to ensure system functionality and optimization.
  • Directly supervise contractors as assigned.
  • Assist with the design, implementation, and support of new software and features.
  • Respond to IT tickets in a timely manner; oversee troubleshooting of system errors.
  • Maximize guest satisfaction through swift resolution of technology issues.
  • Support a wide array of shipboard operational technologies (see below).
Key Technologies (including, but not limited to):
  • Television Systems (Analog/IP).
  • Vessel navigation electronics.
  • Audio Visual / Public Address Systems.
  • Shipboard Sound Systems.
  • Radios (UHF amp; VHF).
  • Onboard Internet amp; Wireless Systems.
  • Door Access amp; Keycard Systems.
  • Telephone Systems (satellite, mobile phones, intercoms).
  • Network Equipment, laptops, and printers.
Preferred Experience:
  • 2+ years as an Information Systems Technician.
Technical Proficiencies:
  • Proficiency in Windows operating systems, computer, and peripheral hardware and software.
  • Familiarity with Ubiquiti systems and remote management systems preferred.
  • A+, Network+, Security+, and Microsoft OS proficient certifications are highly desirable.
Required Skills:
  • Strong customer service orientation and effective interaction with diverse end-users and technical staff.
  • Detail-oriented with proven ability to independently resolve technology problems.
License and Registration Requirements:
  • Valid Driver’s License.
  • Possess or obtain a valid TWIC (Transportation Worker Identification Card) prior to beginning position.
Travel amp; Physical Requirements:
  • Approximately 75% (to vessels, warehouses, and offices) .
  • Ability to frequently traverse stairs, fixed ladders, and ladder-wells while walking ships daily.
  • Capable of sitting for long periods, standing, walking, crouching, and kneeling.
  • Ability to perform tasks requiring reaching, handling, using equipment, keyboards, and mobile devices.
  • Capable of lifting and installing technological equipment.
Compensation amp; Benefits:
  • Comprehensive benefits package: medical, dental, 401k matching, paid time off.
  • Promotional and transfer opportunities based on performance.
  • Opportunity to work in a fast-paced, dynamic industry with a growing company.
Work Schedule:
  • This is a full-time role with standard 8-hour shifts. On-call availability is required as part of the position.
Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation’s leader in U.S. river cruising, we’re experiencing rapid growth — and we're investing in top talent to grow with us. When you join our team, you’ll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.

Applicant Acknowledgment
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.
Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎
*This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.

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