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Cruise Line Reservation Jobs (NOW HIRING)

Jr Asst Food Beverage Manager

New York, NY · On-site

$52K - $70K/yr

As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Promote the use of the Dining Reservation System and MedallionClass apps to enhance guest ...

Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... This position is responsible for managing the full booking lifecycle -- from reservation creation ...

Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... This position is responsible for managing the full booking lifecycle - from reservation creation ...

Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... This position is responsible for managing the full booking lifecycle -- from reservation creation ...

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Cruise Line Reservation information

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How much do cruise line reservation jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for cruise line reservation in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Cruise Line Reservation job?

A Cruise Line Reservation job involves assisting customers with booking cruises, selecting itineraries, and answering questions about pricing, cabins, and onboard services. Agents typically work via phone, email, or chat to provide personalized recommendations and ensure a smooth reservation process. They may also handle payment processing, changes, cancellations, and special requests. Strong communication and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive in the Cruise Line Reservation position, and why are they important?

To thrive as a Cruise Line Reservation agent, you need strong customer service abilities, attention to detail, and experience with booking or reservation systems, often supported by a high school diploma or equivalent. Familiarity with computerized reservation platforms such as Sabre or Amadeus and proficiency in Microsoft Office are typically required. Excellent verbal communication, problem-solving, and multitasking skills set top performers apart in this role. These qualifications are vital to efficiently assist customers, manage travel arrangements accurately, and provide a seamless booking experience that supports the cruise line's reputation.

More about Cruise Line Reservation jobs
What cities are hiring for Cruise Line Reservation jobs? Cities with the most Cruise Line Reservation job openings:
What are the most commonly searched types of Cruise Line Reservation jobs? The most popular types of Cruise Line Reservation jobs are:
What states have the most Cruise Line Reservation jobs? States with the most job openings for Cruise Line Reservation jobs include:
What job categories do people searching Cruise Line Reservation jobs look for? The top searched job categories for Cruise Line Reservation jobs are:
Infographic showing various Cruise Line Reservation job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Personal Voyage Consultant - Direct-to-Consumer Sales Agent

CENTURY CRUISES INC

Pasadena, CA • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 22 hours ago

Be an early applicant


Job description

Century Cruises Inc. is the largest luxury river cruise line in China, offering unforgettable journeys and world-class service to discerning travelers. As we expand into the stunning rivers of Egypt and Europe, we are growing our team of passionate sales professionals. Join us and be part of shaping the future of luxury river cruising.
Position Overview:
Century Cruises Inc. is seeking motivated and customer-focused Personal Voyage Consultants to drive direct-to-consumer (DTC) sales. As a key member of our sales team, you will connect directly with travelers, providing personalized consultation and converting leads into unforgettable cruise experiences.


Key Responsibilities:

  • Engage directly with potential guests via phone, email, and digital channels to understand their needs and match them with the perfect Century Cruises experience.
  • Consistently follow up with new leads within 48 hours to maximize booking opportunities.
  • Achieve daily activity targets, such as:
    • 100 outbound dials, or
    • 3 hours of talk time, or
    • 2 new reservations per day.
  • Deliver an exceptional customer experience at every touchpoint, upholding Century’s reputation for excellence.
  • Maintain detailed and accurate records of customer interactions and sales activities in
  • CRM systems (e.g., Salesforce).
  • Collaborate with Marketing and Customer Support teams to ensure a seamless booking and post-booking experience.
  • Stay informed about cruise itineraries, promotions, and company updates to confidently and accurately inform guests.
  • Provide feedback to sales leadership regarding trends, customer needs, and opportunities for growth.


Qualifications:
• Bachelor’s degree preferred; equivalent experience considered.
• 2+ years of direct sales experience, in a consumer-focused, luxury, or travel related industry.
• Strong consultative sales skills and ability to build lasting customer relationships.
• Proficiency in CRM tools (Salesforce experience preferred).
• Exceptional communication, negotiation, and closing skills.
• Highly motivated, goal-oriented, and able to thrive in a dynamic, fast-paced environment
Preferred Qualifications:
• Experience in travel, hospitality, or luxury goods sales.
• Familiarity with digital marketing and e-commerce customer journeys.
• Passion for delivering memorable experiences and exceeding guest expectations.
Compensation and Benefits:
Century Cruises Inc. offers a competitive base salary, uncapped commission opportunities, health benefits, PTO, and travel perks.
Key Performance Indicators (KPIs):
• 100% engagement with new leads within 48 hours.
• Daily achievement of outbound call, talk time, or reservation goals.
• Maintain high levels of customer satisfaction and conversion rates.
• Uphold time management and productivity best practices to maximize success.