Century Cruises Inc. is the largest luxury river cruise line in China, offering unforgettable ... reservation goals. • Maintain high levels of customer satisfaction and conversion rates. • ...
Quick apply
Apply Early
Century Cruises Inc. is the largest luxury river cruise line in China, offering unforgettable ... reservation goals. • Maintain high levels of customer satisfaction and conversion rates. • ...
Quick apply
Apply Early
Century Cruises Inc. is the largest luxury river cruise line in China, offering unforgettable ... reservation goals. • Maintain high levels of customer satisfaction and conversion rates. • ...
Apply Early
Century Cruises Inc. is the largest luxury river cruise line in China, offering unforgettable ... reservation goals. • Maintain high levels of customer satisfaction and conversion rates. • ...
Quick apply
Apply Early
Century Cruises Inc. is the largest luxury river cruise line in China, offering unforgettable ... reservation goals. • Maintain high levels of customer satisfaction and conversion rates. • ...
Apply Early
JR01454 GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future ... Collaborate with: + Reservation Systems Architecture (booking, inventory, and entitlements flowing ...
JR01454 GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future ... Collaborate with: + Reservation Systems Architecture (booking, inventory, and entitlements flowing ...
New York, NY · On-site
$52K - $70K/yr
As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Promote the use of the Dining Reservation System and MedallionClass apps to enhance guest ...
New York, NY · On-site
$52K - $70K/yr
As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Promote the use of the Dining Reservation System and MedallionClass apps to enhance guest ...
$1.9K - $2.4K/mo
As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Promote the use of the Dining Reservation System and MedallionClass apps to enhance guest ...
Quick apply
Apply Early
$1.9K - $2.4K/mo
As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Promote the use of the Dining Reservation System and MedallionClass apps to enhance guest ...
Apply Early
$52K - $70K/yr
As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Promote the use of the Dining Reservation System and MedallionClass apps to enhance guest ...
$52K - $70K/yr
As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Promote the use of the Dining Reservation System and MedallionClass apps to enhance guest ...
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... This position is responsible for managing the full booking lifecycle -- from reservation creation ...
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... This position is responsible for managing the full booking lifecycle -- from reservation creation ...
Miami, FL · On-site
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... This position is responsible for managing the full booking lifecycle - from reservation creation ...
Miami, FL · On-site
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... This position is responsible for managing the full booking lifecycle - from reservation creation ...
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... This position is responsible for managing the full booking lifecycle -- from reservation creation ...
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... This position is responsible for managing the full booking lifecycle -- from reservation creation ...
$222K - $233K/yr
... Silversea Cruises - the most innovative fleet and private destinations, and the best people ... They escalate to contact centers to change a reservation that should take two clicks. The $1.7 ...
$222K - $233K/yr
... Silversea Cruises - the most innovative fleet and private destinations, and the best people ... They escalate to contact centers to change a reservation that should take two clicks. The $1.7 ...
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success ... Reservation Systems Architecture (booking, inventory, and entitlements flowing to shipboard)
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success ... Reservation Systems Architecture (booking, inventory, and entitlements flowing to shipboard)
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success ... Reservation Systems Architecture (booking, inventory, and entitlements flowing to shipboard)
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success ... Reservation Systems Architecture (booking, inventory, and entitlements flowing to shipboard)
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success ... reservation, and corporate systems. Operating within a federated architecture model under Product ...
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success ... reservation, and corporate systems. Operating within a federated architecture model under Product ...
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success ... reservation, and corporate systems. Operating within a federated architecture model under Product ...
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success ... reservation, and corporate systems. Operating within a federated architecture model under Product ...
$163K - $219K/yr
... Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the ... Experience supporting Seaware or similar reservation, hospitality, or travel platforms
$163K - $219K/yr
... Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the ... Experience supporting Seaware or similar reservation, hospitality, or travel platforms
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... This position is responsible for managing the full booking lifecycle - from reservation creation ...
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... This position is responsible for managing the full booking lifecycle - from reservation creation ...
Miami, FL · Remote
$15.25 - $20.75/hr
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... reservation system. * Apply company policy effectively to bookings. * Provide 180 degrees from ...
Miami, FL · Remote
$15.25 - $20.75/hr
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... reservation system. * Apply company policy effectively to bookings. * Provide 180 degrees from ...
New York, NY · On-site
$60K - $65K/yr
... entity, provides reservation, ticketing and website integration services for clients in the ... Conducts pre-cruise meetings and communicates to front-line staff all necessary information ...
New York, NY · On-site
$60K - $65K/yr
... entity, provides reservation, ticketing and website integration services for clients in the ... Conducts pre-cruise meetings and communicates to front-line staff all necessary information ...
Strong understanding of Contact Center and overall Carnival Cruise Line operations. Strong understanding of Carnival's pricing and reservation systems. Solid organizational, and time-management ...
Strong understanding of Contact Center and overall Carnival Cruise Line operations. Strong understanding of Carnival's pricing and reservation systems. Solid organizational, and time-management ...
Strong understanding of Contact Center and overall Carnival Cruise Line operations. Strong understanding of Carnival's pricing and reservation systems. Solid organizational, and time-management ...
Strong understanding of Contact Center and overall Carnival Cruise Line operations. Strong understanding of Carnival's pricing and reservation systems. Solid organizational, and time-management ...
$11.06 - $12.11
1% of jobs
$12.11 - $13.16
3% of jobs
$13.16 - $14.20
6% of jobs
$14.20 - $15.25
12% of jobs
$15.46 is the 25th percentile. Wages below this are outliers.
$15.25 - $16.30
14% of jobs
The median wage is $17.15 / hr.
$16.30 - $17.35
17% of jobs
$17.35 - $18.40
15% of jobs
$19.08 is the 75th percentile. Wages above this are outliers.
$18.40 - $19.45
11% of jobs
$19.45 - $20.50
11% of jobs
$20.50 - $21.55
7% of jobs
$21.55 - $22.60
3% of jobs
$11
$17
$22
A Cruise Line Reservation job involves assisting customers with booking cruises, selecting itineraries, and answering questions about pricing, cabins, and onboard services. Agents typically work via phone, email, or chat to provide personalized recommendations and ensure a smooth reservation process. They may also handle payment processing, changes, cancellations, and special requests. Strong communication and customer service skills are essential for this role.
To thrive as a Cruise Line Reservation agent, you need strong customer service abilities, attention to detail, and experience with booking or reservation systems, often supported by a high school diploma or equivalent. Familiarity with computerized reservation platforms such as Sabre or Amadeus and proficiency in Microsoft Office are typically required. Excellent verbal communication, problem-solving, and multitasking skills set top performers apart in this role. These qualifications are vital to efficiently assist customers, manage travel arrangements accurately, and provide a seamless booking experience that supports the cruise line's reputation.

Pasadena, CA • On-site
Full-time
Medical, Dental, Vision, PTO
Posted 22 hours ago
Be an early applicant
Century Cruises Inc. is the largest luxury river cruise line in China, offering unforgettable journeys and world-class service to discerning travelers. As we expand into the stunning rivers of Egypt and Europe, we are growing our team of passionate sales professionals. Join us and be part of shaping the future of luxury river cruising.
Position Overview:
Century Cruises Inc. is seeking motivated and customer-focused Personal Voyage Consultants to drive direct-to-consumer (DTC) sales. As a key member of our sales team, you will connect directly with travelers, providing personalized consultation and converting leads into unforgettable cruise experiences.
Key Responsibilities:
Qualifications:
• Bachelor’s degree preferred; equivalent experience considered.
• 2+ years of direct sales experience, in a consumer-focused, luxury, or travel related industry.
• Strong consultative sales skills and ability to build lasting customer relationships.
• Proficiency in CRM tools (Salesforce experience preferred).
• Exceptional communication, negotiation, and closing skills.
• Highly motivated, goal-oriented, and able to thrive in a dynamic, fast-paced environment
Preferred Qualifications:
• Experience in travel, hospitality, or luxury goods sales.
• Familiarity with digital marketing and e-commerce customer journeys.
• Passion for delivering memorable experiences and exceeding guest expectations.
Compensation and Benefits:
Century Cruises Inc. offers a competitive base salary, uncapped commission opportunities, health benefits, PTO, and travel perks.
Key Performance Indicators (KPIs):
• 100% engagement with new leads within 48 hours.
• Daily achievement of outbound call, talk time, or reservation goals.
• Maintain high levels of customer satisfaction and conversion rates.
• Uphold time management and productivity best practices to maximize success.