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Cruise Line Marketing Jobs (NOW HIRING)

Norwegian Cruise Line

$45 - $75/hr

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to ... EDUCATION: High School Diploma or equivalent Bachelor's degree in Marketing, Business ...

Norwegian Cruise Line

NY · On-site

$45 - $75/hr

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to ... EDUCATION: High School Diploma or equivalent Bachelor's degree in Marketing, Business ...

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How much do cruise line marketing jobs pay per year?

As of Sep 7, 2026, the average yearly pay for cruise line marketing in the United States is $47,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $53,500.00 per year, depending on experience, location, and employer.

What is a cruise line marketing?

A Cruise Line Marketing job involves promoting a cruise company's brand, services, and vacation packages to attract customers. Professionals in this role develop marketing campaigns, manage digital and print advertising, collaborate with travel agencies, and analyze market trends to optimize strategies. They may also work on social media engagement, email marketing, and promotional events. The goal is to boost bookings, enhance brand visibility, and ensure a strong market presence in the competitive travel industry.

What are the key skills and qualifications needed to thrive in cruise line marketing, and why are they important?

To thrive in Cruise Line Marketing, you need expertise in marketing strategy, digital and social media campaigns, and market research, typically supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms, analytics tools like Google Analytics, and experience with email marketing and content management systems are valuable assets. Creativity, excellent communication, and the ability to work collaboratively in a fast-paced environment are important soft skills. These competencies are critical for effectively promoting cruise experiences, engaging diverse customer segments, and driving ticket sales in a highly competitive industry.

What are some common challenges faced in cruise line marketing?

Professionals in Cruise Line Marketing often navigate challenges such as adapting campaigns to seasonal demand, differentiating the brand in a saturated travel market, and responding to rapidly changing consumer preferences. The role may require close coordination with sales teams, creative departments, and external partners to ensure messaging is consistent and effective across channels. Staying current with travel trends, digital marketing best practices, and customer feedback is essential to successfully engage audiences and meet booking targets. Overcoming these challenges can be very rewarding and provides valuable experience for advancing to senior marketing or brand management positions within the hospitality or travel sector.

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Cruise Line Marketing jobs near you
Infographic showing various Cruise Line Marketing job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 90% Full Time, 8% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $47,471 per year, or $22.8 per hour.

Personal Cruise Consultant

Norwegian Cruise Line

Miami, FL

Full-time

Re-posted 20 days ago

Norwegian Cruise Line rating

7.6

Company rating: 7.6 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

4th of 9 rated cruise lines

Job description

Company Description

Norwegian Cruise Line is the innovator in cruise travel with a 47-year history of breaking the boundaries of traditional cruising, most notably with the introduction of Freestyle Cruising which revolutionized the industry by giving guests more freedom and flexibility. Today, Norwegian invites guests to "Feel Free" on one of 14 purpose-built Freestyle Cruising ships, providing guests the opportunity to enjoy a relaxed, resort style cruise vacation on some of the newest and most contemporary ships at sea. Recently, the line was named "Europe's Leading Cruise Line" for the sixth consecutive year, as well as "Caribbean's Leading Cruise Line" and "World's Leading Large Ship Cruise Line" by the World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on Forbes List.

Norwegian Cruise Line is the official cruise line of the Miami Dolphins/Sun Life Stadium, The New York Knicks, Blue Man Group and Legends in Concert; and the official cruise line partner of The GRAMMY Awards and is an official partner of the Rockettes and Radio City Music Hall.

Job Description

DUTIES AND RESPONSIBILITIES:

Promotes sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Norwegian Cruise Line products and make travel recommendations.

  • Establishes and maintains quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary, in order to close sale and meet/exceed revenue goals.
  • Builds and maintains effective relationships with new and existing consumers.  Maintains consumer prospect lists/contact database in order to identify client travel trends; Proactively and consistently seeks opportunities to promote and sell Norwegian Cruise Line products based on client travel history.
  • Acquires in depth industry and company knowledge in order to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, onboard credits and other shipboard amenities. 
  • Attends and actively participates in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers. 
  •  Participates in department approved mass e-mail campaigns targeting specific guests' profiles.
  •  Perform other job related functions as assigned. 
Qualifications

EDUCATION: High School Diploma or equivalent; Bachelor's degree in Marketing, Business Administration or related field preferred. 

EXPERIENCE: Minimum one year of sales experience; 2 years sales experience preferred.  Cruise sales a plus.

Additional Information

KNOWLEDGE & SKILLS:   

Must have excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally. 

Maintain strong working knowledge of Norwegian Cruise Line products, including current fleet and ship itineraries.

Proven record of excellent customer service and retention skills.  

Must be able to multi-task and work in a high energy sales environment that is goal/quota driven. Problem solving, research and resolution skills.

Negotiation skills and ability to think through solutions is required in order to balance the interest of the guests and guest satisfaction while ensuring revenue and adherence to Norwegian's program guidelines. 

Customer service skills. 

Adherence to dress code is strictly enforced.

*Please Apply Online At https://www.ncl.com/about/careers/corporate-employment*

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