Cruise Line Customer Service Jobs in Raleigh, NC

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today!

As a Senior Physician you are responsible for the operation of our onboard health centers. You will be responsible for and lead the health center operation onboard and provide health care for both crew and guests!!

You will report to:

• Chief Physician (Shore side)

• Staff Captain (Shipboard)

Responsibilities :

How You Will Make a Difference

• Provide medical services (evaluation and treatment) for inpatient, outpatient, and ICU care onboard

• Lead all aspects of the onboard health center to see to efficient operations including:

• Monitoring shore referrals and medical debarks of crew members in conjunction with shoreside Medical Services

• Monitoring crew "unfit for duty"

• Provide accurate communication with Medical Services shore personnel regarding guest medical debarks.

• Responsible for making the medical decision for medical disembarks.

• Maintain an open line of communication with the leaders of the other ship's departments.

• Responsible for seeing to the accuracy and completeness of all reports (AGE, Unfit for Duty, Health Declarations for ports of call, etc.) prior to submittal.

• Ensure the Medical Team is aware of ACEP Guidelines, pertinent sections of the Vessel Sanitation Program (VSP) Manual and the Book of Privileges for Officers.

• Provide professional and social mentorship to the medical staff

• Supervise Medical team Crew Members participate in duties common to all onboard staff, such as lifeboat drills, responsibilities assigned by the Captain, or any other duty pertaining to Guest Safety.

• See that hazardous materials are used and stored properly in operations under their control, including regular inventory and availability of SDS.

• Assist with implementation of crew immunization programs.

• Supervise pharmaceuticals onboard including proper controlled substance handling and disposal.

Basic Qualifications :

What You Will Bring to the Team

• Active medical license from STCW Country.

• Medical degree from recognized college or university from an STCW country

• The ability to provide a letter of good standing from STCW country prior to joining the vessel

• 3 years recent professional medical experience in general and emergency medicine, trauma care or critical care

• Basic Life Support (BLS)

• Pediatric Advanced Life Support (PALS)

• Advanced Cardiovascular Life Support (ACLS)

• Advanced Trauma Life Support certificates (ATLS)

• Provide a valid accredited BLS/PALS/ALS/ACLS/ATLS certificates prior to joining a vessel

• Computer literacy and experience with MS Office programs

• Experience with use of electronic health records

Preferred Qualifications:

• 1 year of experience as a Head or Lead Physician or another physician leadership position

• 3 years maritime medical experience

• Sea care experience preferred

Additional Information :

This is a SHIPBOARD role:

Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long-term Disability, Life Insurance and Retirement Savings Plan Option

You must:

• Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel

• Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan

• Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control

• Appreciative of working and living in a multicultural environment that has strict rules and regulation

Your Responsibilities:

• Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)

• Complete a pre-employment medical

• Obtain a criminal background check

• Bring approved work shoes

**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.

#DCLMedical

Job ID: 1325913BR

Location: United States

Job Posting Company: "Disney Cruise Line"

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.