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Crossroads Hotel Jobs (NOW HIRING)

CMC Hotels

Guest Service Representative

Cary, NC · On-site

$13.75 - $16.75/hr

Guest Service Representative Courtyard Raleigh-Cary/Crossroads - Cary, NC Join the #1 Hotel in Cary on TripAdvisor! At CMC Hotels , we don't just fill positions-we build careers. We believe in ...

Charlestowne Hotels

Executive Chef

Starkville, MS

$64K - $88K/yr

The hotel will anchor the new Crossroads District, a multi-phase development that includes residential housing, restaurants, retail, and entertainment venues. Hotel guests and local patrons will ...

Charlestowne Hotels

General Manager

Starkville, MS · On-site

The hotel will anchor the new Crossroads District, a multi-phase development that includes residential housing, restaurants, retail, and entertainment venues. Hotel guests and local patrons will ...

Hotel Lotus Stadium

Night Auditor

Kansas City, MO · On-site

$14 - $16/hr

Make sure every hotel guest has a pleasant stay * Verify, audit, and reconcile all financial ... From the American Jazz Museum and Nelson-Atkins Museum of Art to the Crossroads Arts District ...

Hotel Lotus Stadium

Night Auditor

Kansas City, MO · On-site

$16/hr

Make sure every hotel guest has a pleasant stay * Verify, audit, and reconcile all financial ... From the American Jazz Museum and Nelson-Atkins Museum of Art to the Crossroads Arts District ...

The Michelangelo Hotel

Bellperson-Sub

Manhattan, NY

$13.25 - $17.75/hr

... Hotel brings all the boutique amenities and designs of Modern Italian Lifestyle to Times Square - New York City's very own Crossroads of the World. Business travelers and vacationing guests revel in ...

New

The Michelangelo Hotel

Bellperson-Sub

Manhattan, NY · On-site

$13.25 - $17.75/hr

... Hotel brings all the boutique amenities and designs of Modern Italian Lifestyle to Times Square - New York City's very own Crossroads of the World. Business travelers and vacationing guests revel in ...

New

The Michelangelo Hotel

Bellperson-Sub

Manhattan, NY · On-site

$13.25 - $17.75/hr

As the premier Italian hotel in New York City, The Michelangelo Hotel brings all the boutique amenities and designs of Modern Italian Lifestyle to Times Square -- New York City's very own Crossroads ...

New

The Michelangelo Hotel

Bellperson-Sub

Manhattan, NY

$13.25 - $17.75/hr

... Hotel brings all the boutique amenities and designs of Modern Italian Lifestyle to Times Square - New York City's very own Crossroads of the World. Business travelers and vacationing guests revel in ...

New

CMC Hotels

Operations Manager

Cary, NC

... Crossroads . This position plays a vital role in the daily success of the hotel by providing leadership across Front Office, Housekeeping, Food & Beverage and overall hotel operations while serving ...

CMC Hotels

Operations Manager

Cary, NC · On-site

... Crossroads . This position plays a vital role in the daily success of the hotel by providing leadership across Front Office, Housekeeping, Food & Beverage and overall hotel operations while serving ...

Hotel Lotus Stadium

Front Office Manager

Kansas City, MO · On-site

$19/hr

Your leadership will drive guest satisfaction, enhancing the overall success of our hotel. As a key ... From the American Jazz Museum and Nelson-Atkins Museum of Art to the Crossroads Arts District ...

Heathman Hotel

Part Time Security Officer

Minneapolis, MN · On-site

$24/hr

Hotels done differently. It's not just a slogan or catchphrase, it is who we are in everything we ... crossroads of the Twin Cities. While Minneapolis presents a plethora of hospitality options, none ...

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All JobsCrossroads Hotel Jobs

Crossroads Hotel information

See salary details

$40.5K

$87.3K

$166K

How much do crossroads hotel jobs pay per year?

As of Aug 8, 2026, the average yearly pay for crossroads hotel in the United States is $87,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a hotel manager, and why are they important?

To thrive as a Hotel Manager, you need expertise in hospitality management, customer service, and business operations, typically supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), reservation software, and budgeting tools is essential. Exceptional leadership, problem-solving, and interpersonal skills help you motivate staff and ensure guest satisfaction. These skills and qualities are crucial for maintaining high service standards, operational efficiency, and positive guest experiences in a competitive hospitality environment.

What are the typical responsibilities of a front desk agent at Crossroads Hotel?

As a front desk agent at Crossroads Hotel, you will be the first point of contact for guests, handling check-ins, check-outs, and a variety of guest inquiries. Your daily responsibilities include managing reservations, coordinating with housekeeping and maintenance teams, and ensuring guests have a pleasant experience. You’ll also handle billing, process payments, and address any guest concerns promptly and professionally. Collaboration with other departments is essential to provide seamless service and resolve any issues that arise during a guest's stay.

What is a Crossroads Hotel?

A Crossroads Hotel is typically a lodging establishment located at a key intersection or major travel route, serving as a convenient resting place for travelers, business guests, and tourists. These hotels often offer a range of amenities such as comfortable rooms, restaurants, meeting spaces, and event facilities. The name 'Crossroads Hotel' can refer to a specific branded hotel or a general concept, depending on the location. Guests choose Crossroads Hotels for their accessibility and central locations, making them ideal for both short stays and longer visits.

What is the difference between Crossroads Hotel vs Front Desk Agent?

AspectCrossroads HotelFront Desk Agent
Primary RoleHotel management and operations oversightGuest check-in/check-out and customer service
Required CredentialsHospitality management experience, possibly a degreeHigh school diploma or equivalent, customer service skills
Work EnvironmentHotel management offices, administrative areasFront desk, lobby, guest service areas
Industry UsageHotel management, hospitality industryFront desk, guest services, hospitality industry

The Crossroads Hotel typically involves overseeing hotel operations, while a Front Desk Agent focuses on guest interactions and service at the front desk. Both roles are essential in the hospitality industry but differ in responsibilities and required credentials.

More about Crossroads Hotel jobs
What cities are hiring for Crossroads Hotel jobs? Cities with the most Crossroads Hotel job openings:
What states have the most Crossroads Hotel jobs? States with the most job openings for Crossroads Hotel jobs include:
What job categories do people searching Crossroads Hotel jobs look for? The top searched job categories for Crossroads Hotel jobs are:
Crossroads Hotel jobs near you
Infographic showing various Crossroads Hotel job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $87,277 per year, or $42 per hour.

Guest Service Representative

CMC Hotels

Cary, NC • On-site

$13.75 - $16.75/hr

Other

Retirement, PTO

Posted 4 days ago

Job description

Guest Service Representative
Courtyard Raleigh-Cary/Crossroads - Cary, NC
Join the #1 Hotel in Cary on TripAdvisor!
At CMC Hotels, we don't just fill positions-we build careers. We believe in Growing People, because our associates are the heart of everything we do. When our team succeeds, our hotels succeed, and we're committed to recognizing, developing, and promoting talented individuals who are passionate about hospitality.
The Courtyard Raleigh-Cary/Crossroads, proudly recognized as the #1 Hotel in Cary on TripAdvisor, is looking for an enthusiastic, service-focused Part-Time Guest Service Representative to join our award-winning team. If you enjoy creating memorable guest experiences, thrive in a fast-paced environment, and take pride in delivering exceptional hospitality, we'd love to meet you!
Open availability is required, including evenings, weekends, and holidays.
What We Offer
As a part-time associate, you are eligible for:
  • Competitive hourly pay based on experience
  • Paid Vacation
  • Holiday Pay
  • Fully Vested 401(k) Program
  • Marriott Hotel Discounts
  • Paid Training
  • Growth and Advancement Opportunities within CMC Hotels
What You'll Do
As the first and last impression of our hotel, you'll play a vital role in creating exceptional guest experiences by:
  • Welcoming guests with genuine hospitality while providing efficient check-in and check-out services.
  • Delivering exceptional customer service and resolving guest questions or concerns promptly and professionally.
  • Answering phones, processing reservations, and accurately handling guest accounts and payments.
  • Communicating effectively with fellow team members during shift changes to ensure seamless guest service.
  • Becoming knowledgeable about the hotel's amenities, local attractions, and surrounding area to assist guests.
  • Promoting Marriott Bonvoy membership and supporting brand initiatives.
  • Maintaining an organized, professional, and welcoming front desk environment.
  • Following all CMC Hotels and Marriott brand standards, policies, and cash-handling procedures.
  • Supporting teammates and assisting other departments when needed to ensure an outstanding guest experience.
What We're Looking For
  • Previous hotel front desk experience is preferred, but not required-we're happy to train the right candidate.
  • Outstanding customer service and communication skills.
  • Comfortable working with computers and hotel operating systems.
  • Strong attention to detail with basic math and cash-handling abilities.
  • Dependable, self-motivated, and able to work independently as well as part of a team.
  • Professional appearance and positive attitude.
  • Reliable transportation and the ability to successfully complete a background check.
  • Must have flexible availability, including nights, weekends, and holidays.
Why CMC Hotels?
At CMC Hotels, you're more than an employee-you become part of a team that believes in supporting one another, celebrating success, and creating opportunities for growth. Whether you're beginning your hospitality career or looking for your next opportunity, you'll find a company that invests in your future.
If you're passionate about hospitality we'd love to hear from you!

Apply