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Crossroads Hotel Jobs (NOW HIRING)

Crossroads Hotel

Security Officer

Minneapolis, MN

$24/hr

Security Officer The Security Officer is the hotel's ambassador focusing on the safety and security of all guests, patrons, and associates as well as hotel assets. Security Officer will enforce all ...

Crossroads Hotel

Security Officer

Denver, CO

$24 - $25/hr

It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels. At Populus, the ideals of Opportunity ...

Crossroads Hotel

Apparatus Room Host

Detroit, MI

$12.75 - $16/hr

Hotels done differently. It's not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where ...

Study Hotels

Controller (Hotel)

Philadelphia, PA · On-site

About Us The Study at University City is a 212-room hotel located at the crossroads of the University of Pennsylvania and Drexel University in the heart of University City in Philadelphia. Designed ...

Study Hotels

Controller (Hotel)

Philadelphia, PA · On-site

About Us The Study at University City is a 212-room hotel located at the crossroads of the University of Pennsylvania and Drexel University in the heart of University City in Philadelphia. Designed ...

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All JobsCrossroads Hotel Jobs

Crossroads Hotel information

See salary details

$40.5K

$87.3K

$166K

How much do crossroads hotel jobs pay per year?

As of Jun 10, 2026, the average yearly pay for crossroads hotel in the United States is $87,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hotel Manager, and why are they important?

To thrive as a Hotel Manager, you need expertise in hospitality management, customer service, and business operations, typically supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), reservation software, and budgeting tools is essential. Exceptional leadership, problem-solving, and interpersonal skills help you motivate staff and ensure guest satisfaction. These skills and qualities are crucial for maintaining high service standards, operational efficiency, and positive guest experiences in a competitive hospitality environment.

What are the typical responsibilities of a front desk agent at Crossroads Hotel?

As a front desk agent at Crossroads Hotel, you will be the first point of contact for guests, handling check-ins, check-outs, and a variety of guest inquiries. Your daily responsibilities include managing reservations, coordinating with housekeeping and maintenance teams, and ensuring guests have a pleasant experience. You’ll also handle billing, process payments, and address any guest concerns promptly and professionally. Collaboration with other departments is essential to provide seamless service and resolve any issues that arise during a guest's stay.

What is a Crossroads Hotel?

A Crossroads Hotel is typically a lodging establishment located at a key intersection or major travel route, serving as a convenient resting place for travelers, business guests, and tourists. These hotels often offer a range of amenities such as comfortable rooms, restaurants, meeting spaces, and event facilities. The name 'Crossroads Hotel' can refer to a specific branded hotel or a general concept, depending on the location. Guests choose Crossroads Hotels for their accessibility and central locations, making them ideal for both short stays and longer visits.

What is the difference between Crossroads Hotel vs Front Desk Agent?

AspectCrossroads HotelFront Desk Agent
Primary RoleHotel management and operations oversightGuest check-in/check-out and customer service
Required CredentialsHospitality management experience, possibly a degreeHigh school diploma or equivalent, customer service skills
Work EnvironmentHotel management offices, administrative areasFront desk, lobby, guest service areas
Industry UsageHotel management, hospitality industryFront desk, guest services, hospitality industry

The Crossroads Hotel typically involves overseeing hotel operations, while a Front Desk Agent focuses on guest interactions and service at the front desk. Both roles are essential in the hospitality industry but differ in responsibilities and required credentials.

More about Crossroads Hotel jobs
What cities are hiring for Crossroads Hotel jobs? Cities with the most Crossroads Hotel job openings:
What states have the most Crossroads Hotel jobs? States with the most job openings for Crossroads Hotel jobs include:
What job categories do people searching Crossroads Hotel jobs look for? The top searched job categories for Crossroads Hotel jobs are:
Crossroads Hotel jobs near you
Infographic showing various Crossroads Hotel job openings in the United States as of June 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $87,277 per year, or $42 per hour.

Security Officer

Crossroads Hotel

Minneapolis, MN

$24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Security Officer

The Security Officer is the hotel's ambassador focusing on the safety and security of all guests, patrons, and associates as well as hotel assets. Security Officer will enforce all security procedures and hotel policies and comply with all Federal and local laws.

What You Will Do:

  • Uphold and model the company's principles of People, Place and Character, driving collaboration, intuition and translocal hospitality to guest and co-workers.
  • Patrol all areas of the hotel noting unusual circumstances or safety violations
  • Document, report, and follow-up on safety hazards
  • Employ de-escalation strategies in handling guest problems
  • Escort non-compliant guests from property
  • When all other de-escalation and eviction methods have failed, contact the police. Security guards are not to apprehend or be involved in physical altercations with individuals.
  • Report all hotel and company policy violations to immediate supervisor or Department head and complete proper documentation accurately
  • Use proper radio etiquette in accordance with the FCC
  • Monitor CCTV'S and alarms, responding accordingly
  • Escort and witness cash drops as requested
  • Enforce the associate package pass policy
  • Have a working knowledge of the hotel's guest room lock system and in-room safes.
  • Conduct thorough investigations of all incidents, preparing detailed incident reports when appropriate
  • Maintain a working knowledge of all federal, state and local laws, ordinance or codes relevant to security functions
  • Assist during emergencies or disasters according to hotel emergency procedure plan
  • Maintain a high level of visibility and professionalism while on duty
  • Respond accordingly to all fire alarms, bomb threats, and elevator entrapments
  • Maintain current certification in first aid/CPR, and be able to perform competently when necessary
  • Employ an intuitive hospitality mindset when engaged in guest interactions to create experiences for guest that are genuine, thoughtful and memorable
  • Work with integrity, confidentiality and discretion
  • Work cooperatively with others to achieve a common goal
  • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
  • Comply with all reasonable requests by the hotel management team

What You Will Need:

  • Passion for the People, Place and Culture of our community, love of restaurants and guest service also required
  • Minimum of one (1) year security experience in a luxury hotel preferred
  • Experienced and competent in CPR/First Aid, as well as basic understanding of fire suppression.
  • Availability to work a flexible schedule to include nights, weekends and holidays working indoor and outdoor during the shift
  • Fluency in English, verbal and written
  • Ability to continuously stand and/or walk for the majority of a shift.
  • Ability to roll and/or carry tables and chairs when needed
  • Ability to lift, push pull or carry up to 100lbs or more
  • Ability to bend and kneel when needed
  • Ability to work alone without direct supervision
  • Ability to work in a dog friendly work environment

What's In It For You:

  • Pay Rate: $24.00 per hour
  • Paid Vacation, Sick Time and Holidays
  • Medical, Dental, Vision, and Pet Insurance
  • Employer Paid Basic Life and AD&D
  • Discounted pet insurance available through ASPCA
  • 401(k) Retirement Plan with employer match
  • Paid time off to volunteer for the causes you care about in your community
  • Strong sense of belonging through diversity, equity, and inclusion
  • Greatly discounted room rates for Aparium properties for you and your out-of-town guests

Apply