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Crm Project Manager Jobs in Riverside, CA (NOW HIRING)

Kia America

National Manager, CRM & CX Data

Irvine, CA · On-site

$125K/yr

Master's Degree preferred Job Requirement * 6-8 years in marketing strategy, CRM, customer experience, CX data, project management and/or business operations in Automotive and similar industries * 5 ...

Kia America

National Manager, CRM & CX Data

Irvine, CA · On-site +1

$125K/yr

Master's Degree preferred Job Requirement * 6-8 years in marketing strategy, CRM, customer experience, CX data, project management and/or business operations in Automotive and similar industries * 5 ...

Kia America, Inc.

National Manager, CRM & CX Data

Irvine, CA · On-site +1

$125K/yr

Master's Degree preferred Job Requirement * 6-8 years in marketing strategy, CRM, customer experience, CX data, project management and/or business operations in Automotive and similar industries * 5 ...

Xponential Fitness

Franchise CRM Specialist

Irvine, CA · On-site

$68K - $81K/yr

The Franchise CRM Specialist oversees the administration, governance, and optimization of the FranConnect platform and related franchise operational processes. This role will manage CRM configuration ...

Citadel Access Solutions

Project Manager

Anaheim, CA · On-site

$85K - $95K/yr

Excellent communication and customer relationship skills * Proficiency with Microsoft Office, project management software, and ERP/CRM systems * Ability to read project plans, scopes, and technical ...

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All JobsCrm Project Manager JobsCrm Project Manager Jobs in Riverside, CA

Crm Project Manager information

See Riverside, CA salary details

$40.2K

$107.1K

$169K

How much do crm project manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for crm project manager in Riverside, CA is $107,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,900.00 and $128,300.00 per year, depending on experience, location, and employer.

What do CRM managers make?

CRM managers typically earn a salary ranging from $70,000 to $120,000 annually, depending on experience, location, and company size. They are responsible for overseeing customer relationship management strategies, implementing CRM software, and analyzing customer data to improve engagement and retention.

What are the 4 types of project managers?

In project management, four common types of project managers are functional, projectized, matrix, and hybrid. Functional managers work within specific departments, projectized managers lead entire projects independently, matrix managers balance both functional and project responsibilities, and hybrid managers combine elements of these approaches. Understanding these types helps in selecting the right management style for CRM projects and aligning with organizational structures.

What is a CRM project manager?

A CRM project manager oversees the planning, implementation, and management of customer relationship management (CRM) systems within an organization. They coordinate between stakeholders, ensure project timelines are met, and often utilize tools like Salesforce or Microsoft Dynamics, requiring strong project management skills and knowledge of CRM software. Their goal is to improve customer engagement and streamline sales and marketing processes.

What are CRM Project Managers?

CRM Project Managers are professionals responsible for planning, executing, and overseeing projects related to Customer Relationship Management (CRM) systems within organizations. They work to ensure that CRM software solutions are implemented efficiently to meet business needs, often coordinating teams, managing budgets, and liaising between stakeholders and technical staff. Their goal is to enhance customer interactions, improve sales and marketing processes, and ensure that the CRM system supports overall business objectives.

How does a CRM Project Manager typically coordinate with other departments during a CRM implementation project?

A CRM Project Manager often acts as a bridge between technical teams, sales, marketing, customer service, and upper management. They facilitate regular meetings and status updates to ensure all stakeholders are aligned on project goals, timelines, and deliverables. By gathering requirements, clarifying roles, and managing expectations, the CRM Project Manager ensures smooth collaboration, quickly addresses any cross-departmental challenges, and helps drive successful adoption of the CRM system throughout the organization.

What are the key skills and qualifications needed to thrive as a CRM Project Manager, and why are they important?

To thrive as a CRM Project Manager, you need strong project management expertise, experience in CRM platforms (like Salesforce or Microsoft Dynamics), and a background in business analysis or IT. Familiarity with CRM implementation tools, project management software (such as Jira or Asana), and relevant certifications like PMP or Salesforce Administrator are highly valuable. Excellent communication, stakeholder management, and problem-solving skills set top performers apart. These skills are crucial for delivering successful CRM projects that align technology with business goals and ensure user adoption.

What is the difference between Crm Project Manager vs Crm Business Analyst?

AspectCrm Project ManagerCrm Business Analyst
Required CredentialsProject management certifications (PMP, Agile)Business analysis certifications (CBAP, CCBA)
Work EnvironmentOversees project teams, manages timelinesAnalyzes business needs, documents requirements
Employer & Industry UsageUsed in IT, consulting, and corporate sectorsCommon in CRM implementation and support teams
Search & Comparison IntentFocuses on project delivery and managementFocuses on requirements gathering and analysis

The Crm Project Manager primarily manages CRM projects, ensuring timely delivery and team coordination, often holding project management certifications. The Crm Business Analyst concentrates on understanding business needs, gathering requirements, and facilitating communication between stakeholders. While both roles work closely during CRM implementations, their core responsibilities differ significantly.

What's the highest paid project manager?

The highest paid project managers are often in industries like IT, finance, and engineering, with salaries exceeding $150,000 annually in some regions. Senior project managers with extensive experience, certifications like PMP, and expertise in complex projects tend to earn the most. Salary levels can vary based on location, industry, and company size.
What are popular job titles related to Crm Project Manager jobs in Riverside, CA? For Crm Project Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Crm Project Manager jobs in Riverside, CA look for? The top searched job categories for Crm Project Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Crm Project Manager jobs? Cities near Riverside, CA with the most Crm Project Manager job openings:
Crm Project Manager jobs near you
Infographic showing various Crm Project Manager job openings in Riverside, CA as of June 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $107,125 per year, or $51.5 per hour.

National Manager, CRM & CX Data

Kia America

Irvine, CA • On-site

$125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

At Kia, we're creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day.
Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and paid time off. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.
Status
Exempt
General Summary
The National Manager of CRM and CX Data will identify the latest trends both within and outside of the automotive industry to effectively meet customer expectations. This position will have high visibility and the opportunity to work across many business units representing the customer journey. Core responsibilities include but are not limited to developing a strategic view of the customer journey and identifying ways to enhance the experience a customer has with the Kia brand. The role would also include the management of a cross-functional team to enhance and integrate back-end systems pertaining to the customer database.
Essential Duties and Responsibilities
Priority One - 25% of Time
  • Create a CRM strategy on Kia's acquisition, engagement and retention strategies, leveraging an integrated CX database which includes web behavior, marketing, sales, service, call center and connected car data. Supervise CRM operations and creation of an efficient and evolving customer lifecycle campaign program (online & offline) across prospecting, onboarding, retention and loyalty. Develop an omni channel strategy across all the customer touch points to seamlessly connect CX channels over the entire CX journey.

Priority Two - 25% of Time
  • Lead the strategic development of innovative programs and partnerships supporting product launch and sustainment, with a focus on expanding market reach, accelerating lead generation, and strengthening customer loyalty. Oversee management of CRM leads to improve conversions to showroom visits and sales from handraisers, owners, former owners, and conquest customers. Review monthly results and tailor strategy to improve performance.

Priority Three - 20% of Time
  • Develop strategy for CX data utilization, leveraging the Customer Data Master (CDM) integrated database and Salesforce Customer Data Platform (CDP) to advance campaign personalization, predictive analytics, and targeted experiences that strengthen brand loyalty and conversion performance.

Priority Four - 10% of Time
  • Work cross-functionally with several departments, vendor partners, and Kia HQ to drive execution of personalized CRM strategy. Manage performance of vendor partners and influence/align internal stakeholders.

Priority Five - 10% of Time
  • Develop channel strategy roadmap, annual business plan, investment/spend oversight, and ongoing executive reporting. Collaborate with National Manager of Digital Customer Experience to ensure cohesive department efforts and effective resource management.

Priority Six - 10% of Time
  • Lead team growth, development, and performance.

This list of essential responsibilities and duties is not exhaustive and may be supplemented and changed as necessary by management.
Qualifications/Education
Education
  • Bachelor's degree or equivalent experience required.
  • Master's Degree preferred

Job Requirement
  • 6-8 years in marketing strategy, CRM, customer experience, CX data, project management and/or business operations in Automotive and similar industries
  • 5-7 years leading cross-functional teams across multiple business units.
  • 3-5 years managing direct reports.
  • 3-5 years Salesforce platform experience in CRM design/execution leveraging CX data
  • Experience with comprehensive customer database platform oversight preferred.
  • Excellent knowledge of industry CRM, CX and CX data benchmarks
  • Ability to develop and implement departmental goals, objectives, metrics and procedures to achieve results.
  • Demonstrated success in a fast-paced environment.
  • Proactive and entrepreneurial leadership style
  • Proven experience in developing consensus with internal and external stakeholders with business acumen and effective communication.

Other Requirements
  • Physical Requirements: frequent sitting, hearing, talking, and use of vision.
  • 5-10% domestic and/or international travel.
  • Job demands may include reading documents, detailed work, confidentiality, problem solving, language, reasoning skills, oral communication, written communication, customer contact, ability to effectively present information in one-on-one and small group situations to customers, vendors, and other employees, multiple concurrent tasks, ability to work with frequent interruptions, etc.
  • Must be able to maintain focus and attention to detail in a fast-paced environment.
  • Ability to analyze information and make sound decisions under time constraints.
  • Problem-solving skills and the ability to work independently
  • Must be able to respond to challenges with poise and agility.
  • Ability to handle competing priorities effectively and with composure.
  • Other duties as assigned.

Specialized Skills and Knowledge Required
  • Demonstrated skills in collaboration, strategic thinking, and analytics,
  • Excellent written and verbal communication, interpersonal, and presentation skills.
  • Effective organizational skills including attention to detail, planning, and managing multiple priorities.
  • Strong strategic planning and leadership development skills
  • Strong agency/vendor management skills
  • Strong PC and Microsoft Office 365 skills
  • Strong skills and experience in Salesforce platform or comparable CRM platforms
  • Strong budget planning and management skills
  • Ability to work well under pressure
  • Ability to identify patterns and formulate solutions
  • Strong ability to influence people to accept new ideas
  • Strong analytical and negotiation skills
  • Strong managerial skills and ability to lead a team

Competencies
  • Care for People
  • Chase Excellence Every Day
  • Dare to Push Boundaries
  • Empower People to Act
  • Move Further Together

Pay Range
$135,501 - $195,490
Pay will be based on several variables that are unique to each candidate, including but not limited to, job-related skills, experience, relevant education or training, etc.
Equal Employment Opportunities
KUS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law. KUS complies with applicable law governing non-discrimination in employment in every location in which KUS has offices. The KUS EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment.
Disclaimer: The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

About Kia America

Sourced by ZipRecruiter

Industry

Motor vehicle manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Irvine, CA, US

Year founded

1994

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