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Crm Project Manager Jobs in Riverside, CA (NOW HIRING)

Jenson USA

CRM Marketing Manager

Riverside, CA · On-site

$60K - $80K/yr

Title: CRM Marketing Manager Department: Marketing Reports To: VP, Marketing Hours Required ... Strong project management skills and ability to manage multiple projects simultaneously.

Jenson USA

CRM Marketing Manager

Riverside, CA · On-site +1

$60K - $80K/yr

Title: CRM Marketing Manager Department: Marketing Reports To: VP, Marketing Hours Required ... Strong project management skills and ability to manage multiple projects simultaneously.

Applied Medical

CRM Specialist

Rancho Santa Margarita, CA · On-site

$75K/yr

Position Description The CRM Specialist supports the global rollout, adoption, and ongoing optimization of Microsoft Dynamics 365 Customer Relationship Management (CRM) at Applied Medical. This role ...

OC Sports and Entertainment

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director ... Strong organizational, time management, and project management skills with a demonstrated ability ...

Anaheim Ducks

CRM Analyst

Anaheim, CA

$84K - $94K/yr

CRM Analyst Pay Details: The annual base salary range for this position in California is $84,500 to ... Strong organizational, time management, and project management skills with a demonstrated ability ...

Honda Center

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

Job Title: CRM Analyst Pay Details: The annual base salary range for this position in California is ... Strong organizational, time management, and project management skills with a demonstrated ability ...

OC Sports and Entertainment

CRM Analyst

Anaheim, CA

$84K - $94K/yr

CRM Analyst Pay Details: The annual base salary range for this position in California is $84,500 to ... Strong organizational, time management, and project management skills with a demonstrated ability ...

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PacSun

Director, CRM & Customer Strategy

Anaheim, CA · On-site

The Director, CRM & Customer Strategy is responsible for developing and executing the company's CRM ... As a manager, serve as a leader of company culture, norms, and conduct. * Ability to balance a ...

pacsun

Director, CRM & Customer Strategy

Anaheim, CA

The Director, CRM & Customer Strategy is responsible for developing and executing the company's CRM ... As a manager, serve as a leader of company culture, norms, and conduct. * Ability to balance a ...

iHerb

Marketing Analyst, CRM/Retention

Irvine, CA · On-site

Reporting to the Sr. Manager of Retention, this role partners closely with CRM managers and channel owners (Email, SMS, Push, Direct Mail, Rewards, and Autoship) to measure performance, identify ...

HMC Architects

CRM Data Coordinator

Ontario, CA · Hybrid

$21.45 - $29.21/hr

Enter, update, and maintain CRM records for projects, pursuits, clients, partners, and employees. * Ensure accuracy and completeness of data by reviewing records with project and marketing teams.

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Crm Project Manager information

See Riverside, CA salary details

$40.2K

$107.1K

$169K

How much do crm project manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for crm project manager in Riverside, CA is $107,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,900.00 and $128,300.00 per year, depending on experience, location, and employer.

What is 90% of a project manager's job?

For a CRM Project Manager, approximately 90% of the job involves planning, coordinating, and overseeing project activities to ensure timely delivery within scope and budget. This includes managing stakeholder communication, tracking progress using tools like MS Project or Jira, and mitigating risks throughout the project lifecycle.

What are CRM Project Managers?

CRM Project Managers are professionals responsible for planning, executing, and overseeing projects related to Customer Relationship Management (CRM) systems within organizations. They work to ensure that CRM software solutions are implemented efficiently to meet business needs, often coordinating teams, managing budgets, and liaising between stakeholders and technical staff. Their goal is to enhance customer interactions, improve sales and marketing processes, and ensure that the CRM system supports overall business objectives.

How does a CRM Project Manager typically coordinate with other departments during a CRM implementation project?

A CRM Project Manager often acts as a bridge between technical teams, sales, marketing, customer service, and upper management. They facilitate regular meetings and status updates to ensure all stakeholders are aligned on project goals, timelines, and deliverables. By gathering requirements, clarifying roles, and managing expectations, the CRM Project Manager ensures smooth collaboration, quickly addresses any cross-departmental challenges, and helps drive successful adoption of the CRM system throughout the organization.

What are the key skills and qualifications needed to thrive as a CRM Project Manager, and why are they important?

To thrive as a CRM Project Manager, you need strong project management expertise, experience in CRM platforms (like Salesforce or Microsoft Dynamics), and a background in business analysis or IT. Familiarity with CRM implementation tools, project management software (such as Jira or Asana), and relevant certifications like PMP or Salesforce Administrator are highly valuable. Excellent communication, stakeholder management, and problem-solving skills set top performers apart. These skills are crucial for delivering successful CRM projects that align technology with business goals and ensure user adoption.

What is the difference between Crm Project Manager vs Crm Business Analyst?

AspectCrm Project ManagerCrm Business Analyst
Required CredentialsProject management certifications (PMP, Agile)Business analysis certifications (CBAP, CCBA)
Work EnvironmentOversees project teams, manages timelinesAnalyzes business needs, documents requirements
Employer & Industry UsageUsed in IT, consulting, and corporate sectorsCommon in CRM implementation and support teams
Search & Comparison IntentFocuses on project delivery and managementFocuses on requirements gathering and analysis

The Crm Project Manager primarily manages CRM projects, ensuring timely delivery and team coordination, often holding project management certifications. The Crm Business Analyst concentrates on understanding business needs, gathering requirements, and facilitating communication between stakeholders. While both roles work closely during CRM implementations, their core responsibilities differ significantly.

What are popular job titles related to Crm Project Manager jobs in Riverside, CA? For Crm Project Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Crm Project Manager jobs in Riverside, CA look for? The top searched job categories for Crm Project Manager jobs in Riverside, CA are:
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Crm Project Manager jobs near you
CRM Marketing Manager

CRM Marketing Manager

Jenson USA

Riverside, CA • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Title: CRM Marketing Manager
Department: Marketing
Reports To: VP, Marketing
Hours Required: Full-time, Exempt
Location: Hybrid or Remote*
*California, Oregon, Utah and Minnesota residents only.
Compensation: $60,000 - $80,000 Base + Bonus Eligible up to 10%
The Job
Located in Riverside, we are an online retailer of all things bike - mountain, road, e-bike, you name it. Our product offering makes for a unique work environment as many of our team members are avid riders, and while it isn't a requirement for the job, you just might end up on a bike. You can expect an easy-going, welcoming and flexible atmosphere with good people.
As the CRM (Customer Relationship Management) Marketing Manager, you will be responsible for developing and leading the implementation of a customer retention strategy. The goal of this strategy is to increase revenue by driving a higher rate of repeat purchases, increased share of wallet, and greater overall customer lifetime value through targeted and personalized customer communications and site experiences across multiple channels.
Check out who we are here: jensonusa.com
The Benefits
We offer a variety of benefits and perks for full-time employees, including:
  • 100% HMO Employee Medical Coverage. If you are out of network, additional costs may apply.
  • Dental and Vision Insurance
  • 3 Weeks' of Paid Time Off
  • 7 Paid Holidays
  • Bike Day: An extra day off awarded each year at your work anniversary.
  • Flexible Spending Account
  • 401(k) Retirement Plan with Employer Matching up to 4%
  • Supplemental Life Insurance
  • Access to our full inventory via Employee Purchase Program at cost + 3.5%
  • Professional Growth & Development Opportunities

Essential Duties and Responsibilities
  • Develop and lead the implementation of a customer retention strategy.
  • Be responsible for the creation and maintenance of a customer audience and segment database.
  • Analyze customer data to identify behaviors, trends, and insights, and use this information to optimize campaign and personalization strategies.
  • Take the lead in crafting automation and user journeys that enhance every stage of the customer lifecycle.
  • Collaborate with marketing, sales, and customer service teams to ensure alignment and support for personalization and retention initiatives.
  • Devise a campaign cadence in line with marketing calendars, drive copy and creative development, optimize, and evolve creative templates, and ensure well-optimized landing environments.
  • Own and improve the end-to-end process for email & SMS campaign execution, including planning, building, editing, testing, approving, scheduling, and deploying campaigns in Email/SMS platforms.
  • Own and improve automated/triggered email & SMS workflows to gather leads, recover abandoned carts/checkouts, encourage repeat purchases, and re-engage inactive customers.
  • Own and improve on personalized web experiences such as landing experiences, imagery, messaging, personalized product recommendations, personalized category page sorts, site search results, special offers, etc.
  • Own and manage customer file reporting and modeling
  • Develop and implement an A/B testing strategy to improve personalization and retention strategy engagement.
  • Stay up to date with retention and personalization marketing trends and best practices.
  • Develop and execute a customer lifecycle roadmap aimed at improving customer engagement, retention, and conversion.
  • Track and communicate personalization and retention KPIs to marketing and, executive team stakeholders.
  • Oversee the implementation and management of CRM software and tools.

Preferred Qualifications
Education and Experience:
  • Bachelor's degree in Marketing, Business Administration, or a related field. Equivalent work experience may also be considered.
  • Minimum of 5 years of experience in CRM, email marketing, or a related role.
  • Proven track record in developing and implementing successful customer retention strategies.
  • Experience in the retail or e-commerce industry, preferably in a similar product category (bikes, outdoor gear, etc.).

Skills:
  • Proficiency with CRM software and tools.
  • Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies.
  • Excellent understanding of email marketing platforms and SMS marketing tools.
  • Experience with A/B testing and campaign optimization.
  • Proficient in marketing automation and user journey mapping.
  • Strong project management skills and ability to manage multiple projects simultaneously.
  • Excellent communication and collaboration skills to work effectively with cross-functional teams.
  • Creative thinking with the ability to develop engaging and personalized marketing content.

Personal Attributes:
  • Detail-oriented with a focus on quality and accuracy.
  • Self-motivated and proactive with a strong sense of ownership.
  • Adaptable and open to learning new tools and techniques.
  • Passionate about cycling and the biking community is a plus, but not a requirement.

Technical Skills:
  • Familiarity with data analysis tools (e.g., Google Analytics, Excel, SQL).
  • Knowledge of HTML/CSS for email template creation.
  • Experience with personalization and recommendation engines.

Jenson USA is proud to operate as a drug-free workplace. All new hires must complete a pre-employment drug screen and background check
Jenson USA is committed to Equal Employment Opportunity regardless of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Rev. 04.21.2026

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