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Crm Project Manager Jobs in Quebec (NOW HIRING)

LocalJobShop.ca

E-mail & CRM Specialist

Laval, QC · On-site

CA$33 - CA$36/hr

Participate in CRM projects to launch new features, channels, and technologies to ensure we communicate with our customers in the most relevant, efficient and personalized way. * Support / back-up ...

Ardene

E-mail & CRM Specialist

Laval, QC · On-site

CA$33 - CA$36/hr

Participate in CRM projects to launch new features, channels, and technologies to ensure we communicate with our customers in the most relevant, efficient and personalized way. * Support / back-up ...

Big Bang ERP, Inc.

Project Manager

Montreal, QC · On-site

... CRM systems) and creating organizational alignment. Our purpose is to create tangible value for our customers by streamlining business systems, connecting information between systems, aligning ...

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All JobsCrm Project JobsCrm Project Manager JobsCrm Project Manager Jobs in Quebec

Crm Project Manager information

See Quebec salary details

$17

$55

$83

How much do crm project manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for crm project manager in Quebec is $55.18, according to ZipRecruiter salary data. Most workers in this role earn between $43.75 and $66.11 per hour, depending on experience, location, and employer.

What is a CRM project manager?

CRM Project Managers are professionals responsible for planning, executing, and overseeing projects related to Customer Relationship Management (CRM) systems within organizations. They work to ensure that CRM software solutions are implemented efficiently to meet business needs, often coordinating teams, managing budgets, and liaising between stakeholders and technical staff. Their goal is to enhance customer interactions, improve sales and marketing processes, and ensure that the CRM system supports overall business objectives.

How does a CRM project manager typically coordinate with other departments during a CRM implementation project?

A CRM Project Manager often acts as a bridge between technical teams, sales, marketing, customer service, and upper management. They facilitate regular meetings and status updates to ensure all stakeholders are aligned on project goals, timelines, and deliverables. By gathering requirements, clarifying roles, and managing expectations, the CRM Project Manager ensures smooth collaboration, quickly addresses any cross-departmental challenges, and helps drive successful adoption of the CRM system throughout the organization.

What are the key skills and qualifications needed to thrive as a CRM project manager, and why are they important?

To thrive as a CRM Project Manager, you need strong project management expertise, experience in CRM platforms (like Salesforce or Microsoft Dynamics), and a background in business analysis or IT. Familiarity with CRM implementation tools, project management software (such as Jira or Asana), and relevant certifications like PMP or Salesforce Administrator are highly valuable. Excellent communication, stakeholder management, and problem-solving skills set top performers apart. These skills are crucial for delivering successful CRM projects that align technology with business goals and ensure user adoption.

What is the difference between Crm Project Manager vs Crm Business Analyst?

AspectCrm Project ManagerCrm Business Analyst
Required CredentialsProject management certifications (PMP, Agile)Business analysis certifications (CBAP, CCBA)
Work EnvironmentOversees project teams, manages timelinesAnalyzes business needs, documents requirements
Employer & Industry UsageUsed in IT, consulting, and corporate sectorsCommon in CRM implementation and support teams
Search & Comparison IntentFocuses on project delivery and managementFocuses on requirements gathering and analysis

The Crm Project Manager primarily manages CRM projects, ensuring timely delivery and team coordination, often holding project management certifications. The Crm Business Analyst concentrates on understanding business needs, gathering requirements, and facilitating communication between stakeholders. While both roles work closely during CRM implementations, their core responsibilities differ significantly.

Is a CRM project manager a good job?

A CRM project manager oversees the implementation and management of customer relationship management systems, requiring skills in project management, communication, and familiarity with CRM tools like Salesforce or HubSpot. The role offers opportunities for career growth, competitive salaries, and the chance to work across various industries, making it a valuable career choice for those interested in technology and business processes.

What are the most commonly searched types of Crm Project jobs in Quebec?

The most popular types of Crm Project jobs in Quebec are:

What are popular job titles related to Crm Project Manager jobs in Quebec?

For Crm Project Manager jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Crm Project Manager jobs in Quebec look for?

The top searched job categories for Crm Project Manager jobs in Quebec are:

Crm Project Manager jobs near you
Infographic showing various Crm Project Manager job openings in Quebec as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $114,780 per year, or $55.2 per hour.

E-mail & CRM Specialist

LocalJobShop.ca

Laval, QC • On-site

CA$33 - CA$36/hr

Full-time

Posted 21 days ago

Job description

Location Details: Head Quarters

PostalCode: H7X 4G8

Category: Corporate

Requisition Number: 21491-CRM-08-13

Date Opened: August 13, 2026

Number of Openings: 1

Job Type: Permanent

Pay Class: Full Time

Education: Bachelor's Degree

Career Level: Mid-Level

Who We Are:

Hey, we're Ardene!

We're the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with 250+ stores in Canada, the USA and internationally - not to mention ardene.com and our app!

We believe that fashion shouldn't be exclusive or intimidating - it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.

We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.

Want to learn more about Life at Ardene? Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.

https://ardenecorporate.com/life-at-ardene

Description:

WHO YOU ARE:

You have strong technical skills, are analytical, detail oriented, creative, energetic, confident and a quick learner.  A key player on our growing and dynamic CRM/Loyalty team, you will report to the Director, Loyalty, CRM & Consumer Insights.  You will work with and help evolve our CRM channels to deliver a best-in-class communication strategy.  Responsibilities and tasks include the following:

  • Build, QA, send tests, schedule, and monitor email marketing campaigns within our ESP.  Ensure campaigns render well in the most common platforms, including mobile.
  • Create and monitor push notifications, SMS/MMS, in app notifications and app inbox campaigns within our ESP. 
  • Incorporate dynamic segmentation and personalization within all CRM channels & campaigns to optimize omni-channel revenue and engagement.
  • Report & analyse the performance of CRM channels, campaigns and database evolution.  Prepare recommendations to optimize engagement and revenue. Support with building dashboards and reports.
  • Perform multivariate and A/B tests, analyze results and use insights to optimize existing and future campaigns.
  • Work with marketing and ecommerce teams to improve email templates.
  • Monitor industry best practices, and collaborate with cross functional teams to deliver best in class campaigns.
  • Monitor deliverability of emails.
  • Support with building and managing customer segments to feed campaigns, journeys and digital audiences.
  • Support with building, managing and optimization of customer journeys to evolve towards a more personalized communication strategy.
  • Monitor subscriber database and participate in acquisition initiatives to drive growth and strategies to reduce churn/unsubscribes.   
  • Troubleshoot any problems with our campaigns and within our ESP (open and follow up on tickets when necessary).
  • Participate in CRM projects to launch new features, channels, and technologies to ensure we communicate with our customers in the most relevant, efficient and personalized way.
  • Support / back-up within the CRM and global e-commerce team when necessary.
  • Other projects and tasks as required.

WHAT YOU'LL NEED:

  • Degree in Business, Marketing or related field of study
  • 2-3 years experience using an Email Software Provider
  • Salesforce Marketing Cloud experience an asset, Braze experience an asset
  • Proficiency with tracking campaign engagement in GA4
  • Strong knowledge of excel
  • Knowledge of html & CSS an asset
  • Power BI & SQL experience an asset
  • Strong attention to detail and a team player, solid analytical skills and technical skills, and a quick learner
  • Understand industry best practices related to email, SMS and push notifications to build best-in-class communication
  • Bilingualism (English and French)

The expected hourly wage range for this role is between $33 - $36

GROW WITH US!

We're pretty proud to say that everything we do starts with our people - whether it's in-store or at the head office. From sales associates and store leadership; dedicated in-house apparel and design teams; marketing, brand, and digital experts; stylists, photographers, and graphic designers; all the way to store concept and operations. We do it all. Ardene is truly a creative hub that is second to none.

Be part of a fun, dynamic and energetic team! Join our team and begin your career at one of North America's top retail chains!

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual's race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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