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Crm Manager Jobs in Racine, WI (NOW HIRING)

CRM Manager

Milwaukee, WI ยท On-site

$66K/yr

Description The CRM Manager is responsible for maximizing revenue growth through the strategic management, optimization, and administration of the company's AI-powered customer engagement and ...

Role Summary Own and advance the global CRM and data strategy for Talent Solutions, improving the quality, quantity, governance, nurturing and visibility of leads across markets. Connect marketing ...

Role Summary Own and advance the global CRM and data strategy for Talent Solutions, improving the quality, quantity, governance, nurturing and visibility of leads across markets. Connect marketing ...

Role Summary Own and advance the global CRM and data strategy for Talent Solutions, improving the quality, quantity, governance, nurturing and visibility of leads across markets. Connect marketing ...

New

At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations * Experience in in translate functional ...

Actively understands emerging business trends in Service business and able to interact with clients and industry peers and provide appropriate inputs for CRM projects * Anticipate customer needs ...

At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations. * Experience in in translate functional ...

Actively understands emerging business trends in Service business and able to interact with clients and industry peers and provide appropriate inputs for CRM projects * Anticipate customer needs ...

Partner Relationship Management will implement CRM Dynamics On-Line replacing four existing Channel-based systems. IT commitments include integrations with SAP, security platforms, SharePoint and our ...

The Internal HubSpot CRM: Used by our internal teams to onboard, manage, and support our sales force. * The Custom Portal: A proprietary interface built on top of HubSpot, used daily by 1,000 ...

The Internal HubSpot CRM: Used by our internal teams to onboard, manage, and support our sales force. * The Custom Portal: A proprietary interface built on top of HubSpot, used daily by 1,000 ...

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Crm Manager information

See Racine, WI salary details

$36.6K

$95.8K

$161.3K

How much do crm manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for crm manager in Racine, WI is $95,765.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $123,800.00 per year, depending on experience, location, and employer.

What is a CRM manager?

CRM Managers, or Customer Relationship Management Managers, are professionals responsible for developing and implementing strategies to enhance a company's relationships with its customers. They use specialized software and data analysis to improve customer retention, increase sales, and personalize the customer experience. CRM Managers often collaborate with marketing, sales, and customer service teams to ensure that all customer interactions are efficient and effective. Their role is key in driving customer satisfaction and business growth.

What does a CRM manager do?

A CRM manager handles sales and relationships with clients using the concepts of customer relationship management. Your primary goal in this position is to identify leads and target audiences for optimal ROI. Your responsibilities are to analyze the purchase and communication history of customers and develop goals that drive sales growth and improve customer retention. Your job duties also involve maintaining a database of this information, so you need experience with SQL and application development. In some CRM manager positions, you may also train other staff members to improve their sales by using your analyses and reports.

What are the key skills and qualifications needed to thrive as a CRM manager, and why are they important?

To thrive as a CRM Manager, you need expertise in customer relationship management, data analysis, and marketing strategies, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly valuable. Strong communication, project management, and problem-solving skills help a CRM Manager build effective campaigns and collaborate across teams. These abilities are essential for optimizing customer engagement, driving retention, and maximizing ROI from CRM initiatives.

How does a CRM manager typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Manager works closely with both sales and marketing teams to develop strategies that enhance customer relationships and drive engagement. They coordinate campaigns, analyze customer data, and ensure that messaging is consistent across all touchpoints. Regular meetings and joint planning sessions help align goals and share insights, enabling the CRM Manager to tailor communications and automate workflows that support lead nurturing and retention. This collaboration is essential for creating a seamless customer experience and achieving business objectives.

What is the difference between Crm Manager vs Marketing Analyst?

AspectCrm ManagerMarketing Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; CRM certificationsBachelor's in Marketing, Data Analysis, or related field; Analytics certifications
Work EnvironmentCollaborates with sales, marketing, and customer service teamsFocuses on data analysis, market research, and campaign performance
Employer & Industry UsageUsed in retail, e-commerce, and service industries for customer engagementCommon in marketing agencies, retail, and tech sectors for data-driven insights

The Crm Manager primarily manages customer relationships and CRM systems, focusing on customer retention and engagement. The Marketing Analyst analyzes data to optimize marketing strategies. While both roles require marketing knowledge and analytical skills, the Crm Manager emphasizes customer relationship management, whereas the Marketing Analyst concentrates on data analysis and market research.

How much does a CRM manager earn?

A CRM manager's salary varies based on experience, location, and industry, but typically ranges from $70,000 to $120,000 annually. Senior roles or those in larger companies may earn higher, especially with expertise in CRM tools like Salesforce or HubSpot. Certifications and strong data analysis skills can also influence compensation.

What skills does a CRM manager need?

A CRM manager needs strong communication and analytical skills to interpret customer data and develop targeted marketing strategies. Proficiency with CRM software such as Salesforce or HubSpot, along with knowledge of data management, segmentation, and automation tools, is essential. Additionally, project management abilities and understanding of customer lifecycle processes are important for success in the role.

What are popular job titles related to Crm Manager jobs in Racine, WI?

For Crm Manager jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Crm Manager jobs in Racine, WI look for?

The top searched job categories for Crm Manager jobs in Racine, WI are:

What cities near Racine, WI are hiring for Crm Manager jobs?

Cities near Racine, WI with the most Crm Manager job openings:

Infographic showing various Crm Manager job openings in Racine, WI as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Contract, and 3% Nights. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $95,765 per year, or $46 per hour.

CRM Manager

Milwaukee, WI โ€ข On-site

$66K/yr

Full-time

Re-posted 9 days ago


Job description

Description
The CRM Manager is responsible for maximizing revenue growth through the strategic management, optimization, and administration of the company's AI-powered customer engagement and business management platforms, including HubSpot, Shimzy, Zenoti, Shopify, and future technology solutions.
This role serves as the primary owner of all CRM and related business systems, ensuring platform effectiveness, data integrity, user adoption, security, reporting, and process automation. The CRM Manager partners closely with Sales, Marketing, Finance, Operations, Guest Services, and Executive Leadership to drive customer acquisition, retention, engagement, and operational efficiency.
In addition to technology ownership, this position may oversee customer-facing teams, depending on the candidate's experience and organizational needs.
Essential Duties & Responsibilities
  • Serve as the primary administrator and owner of HubSpot, Shimzy, Zenoti, Shopify, and other business-critical platforms.
  • Manage system setup, configuration, customization, integrations, enhancements, and ongoing optimization.
  • Develop and maintain automated workflows that improve lead generation, conversion, customer retention, and operational efficiency.
  • Evaluate and implement AI-powered tools and technologies to support business growth initiatives.
  • Maintain system security, user access controls, permissions, and governance standards.
  • Act as the internal subject matter expert for all CRM and revenue systems
  • Partner with executive leadership to develop CRM strategies that support sales growth and customer retention.
  • Monitor lead flow, conversion metrics, customer lifecycle performance, and revenue-generating activities.
  • Develop dashboards, reports, and KPIs to support data-driven decision-making.
  • Identify opportunities to improve customer engagement through automation, segmentation, and personalized marketing initiatives.
  • Support promotional campaigns, membership programs, admissions initiatives, and sales efforts through effective system utilization.
  • Provide technical support and troubleshooting for CRM and POS systems.
  • Manage user roles, permissions, and access requests.
  • Coordinate with software vendors to resolve issues and implement enhancements.
  • Collaborate with Finance, Marketing, Sales, Operations, Guest Services, and Executive Leadership teams.
  • Lead projects involving system upgrades, integrations, and business process optimization.
  • Directly manage assigned customer-facing teams, which may include Guest Services, Admissions, and Pro Sales
  • Establish performance expectations and accountability measures.

Required Qualifications
  • 2-5 years of CRM and POS software experience.
  • 2-5 years of proven sales or revenue-generating experience.
  • Experience administering CRM platforms, customer management systems, or similar business applications.
  • Demonstrated ability to manage multiple priorities in a fast-paced environment.
  • Strong analytical, organizational, and problem-solving skills.
  • Tech-savvy with the ability to self-start, self-learn, and self-troubleshoot.
  • Experience collaborating across multiple departments
  • Knowledge of customer journey management, lead conversion, retention strategies, and revenue optimization.
  • Strong communication and interpersonal skills.
  • Well-developed planning and organizational abilities.
  • Hospitality experience in a luxury or five-star environment preferred.
  • Ability to sit and stand for extended periods throughout the day.
  • Ability to occasionally lift and carry office materials as needed.

Preferred Qualifications
  • Experience with HubSpot, Shopify, Zenoti, Shimzy, or similar CRM/POS platforms.
  • Experience leading teams, projects, or operational initiatives.
  • Experience with marketing automation and customer segmentation.
  • Bachelor's degree in Business, Marketing, Hospitality, Information Systems, or a related field preferred.
  • HubSpot certification or similar CRM certifications preferred.