ZipRecruiter

Log In

1

Crm Manager Jobs in Baton Rouge, LA (NOW HIRING)

b1BANK

Senior Manager, Product Marketing

Baton Rouge, LA · On-site

$120 - $180/hr

Use insights from CRM, analytics, and market research to refine targeting, channel mix, and investment recommendations. * Provide structured feedback loops to Product Management based on client ...

defi AUTO LLC

Cash Management Manager

Baton Rouge, LA · On-site

$70K - $75K/yr

This position is responsible for all cash management functions for servicing automotive leases and ... Strong customer service skills. * Excellent organizational skills and attention to detail required.

New

Ryder

Customer Development Manager

Baton Rouge, LA · Hybrid

$100K - $110K/yr

This role sits at the intersection of relationship management and consultative sales, with real ... Customer Retention & Satisfaction Ensure contracted services are delivered and that customers feel ...

Jobtailor

Territory Sales Manager

Baton Rouge, LA · On-site

$90 - $150/hr

Support major-account management using the CRM model and address client concerns * Negotiate client contract terms and conditions * Ensure contracts meet company and risk-management requirements

CIS LLC

DDC Controls Account Manager

Baton Rouge, LA · On-site

Forecast revenue and maintain accurate sales pipeline reporting (CRM) * Ensure timely billing and assist in collections when necessary 6. Customer Support & Service * Act as escalation point for ...

next page

Showing results 1-20

All JobsCrm JobsCrm Manager JobsCrm Manager Jobs in Baton Rouge, LA

Crm Manager information

See Baton Rouge, LA salary details

$37.4K

$98.1K

$165.2K

How much do crm manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for crm manager in Baton Rouge, LA is $98,069.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,600.00 and $126,800.00 per year, depending on experience, location, and employer.

What is a CRM manager?

CRM Managers, or Customer Relationship Management Managers, are professionals responsible for developing and implementing strategies to enhance a company's relationships with its customers. They use specialized software and data analysis to improve customer retention, increase sales, and personalize the customer experience. CRM Managers often collaborate with marketing, sales, and customer service teams to ensure that all customer interactions are efficient and effective. Their role is key in driving customer satisfaction and business growth.

What does a CRM manager do?

A CRM manager handles sales and relationships with clients using the concepts of customer relationship management. Your primary goal in this position is to identify leads and target audiences for optimal ROI. Your responsibilities are to analyze the purchase and communication history of customers and develop goals that drive sales growth and improve customer retention. Your job duties also involve maintaining a database of this information, so you need experience with SQL and application development. In some CRM manager positions, you may also train other staff members to improve their sales by using your analyses and reports.

What are the key skills and qualifications needed to thrive as a CRM manager, and why are they important?

To thrive as a CRM Manager, you need expertise in customer relationship management, data analysis, and marketing strategies, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly valuable. Strong communication, project management, and problem-solving skills help a CRM Manager build effective campaigns and collaborate across teams. These abilities are essential for optimizing customer engagement, driving retention, and maximizing ROI from CRM initiatives.

How does a CRM manager typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Manager works closely with both sales and marketing teams to develop strategies that enhance customer relationships and drive engagement. They coordinate campaigns, analyze customer data, and ensure that messaging is consistent across all touchpoints. Regular meetings and joint planning sessions help align goals and share insights, enabling the CRM Manager to tailor communications and automate workflows that support lead nurturing and retention. This collaboration is essential for creating a seamless customer experience and achieving business objectives.

What is the difference between Crm Manager vs Marketing Analyst?

AspectCrm ManagerMarketing Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; CRM certificationsBachelor's in Marketing, Data Analysis, or related field; Analytics certifications
Work EnvironmentCollaborates with sales, marketing, and customer service teamsFocuses on data analysis, market research, and campaign performance
Employer & Industry UsageUsed in retail, e-commerce, and service industries for customer engagementCommon in marketing agencies, retail, and tech sectors for data-driven insights

The Crm Manager primarily manages customer relationships and CRM systems, focusing on customer retention and engagement. The Marketing Analyst analyzes data to optimize marketing strategies. While both roles require marketing knowledge and analytical skills, the Crm Manager emphasizes customer relationship management, whereas the Marketing Analyst concentrates on data analysis and market research.

How much does a CRM manager earn?

A CRM manager's salary varies based on experience, location, and industry, but typically ranges from $70,000 to $120,000 annually. Senior roles or those in larger companies may earn higher, especially with expertise in CRM tools like Salesforce or HubSpot. Certifications and strong data analysis skills can also influence compensation.

What skills does a CRM manager need?

A CRM manager needs strong communication and analytical skills to interpret customer data and develop targeted marketing strategies. Proficiency with CRM software such as Salesforce or HubSpot, along with knowledge of data management, segmentation, and automation tools, is essential. Additionally, project management abilities and understanding of customer lifecycle processes are important for success in the role.
More about Crm Manager jobs

What are the most commonly searched types of Crm jobs in Baton Rouge, LA?

The most popular types of Crm jobs in Baton Rouge, LA are:

What are popular job titles related to Crm Manager jobs in Baton Rouge, LA?

For Crm Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Crm Manager jobs in Baton Rouge, LA look for?

The top searched job categories for Crm Manager jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Crm Manager jobs?

Cities near Baton Rouge, LA with the most Crm Manager job openings:

Crm Manager jobs near you
Infographic showing various Crm Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 2% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $98,069 per year, or $47.1 per hour.

Customer Service Manager

OMNI INDUSTRIES INC

Baton Rouge, LA • On-site

$90K/yr

Full-time

Posted 17 days ago

Job description

Job Summary:

The Customer Service Manager is responsible for leading the customer service team to deliver exceptional customer experience while ensuring efficient order management and strong collaboration across Sales, Supply Chain, Operations, Production, Logistics, and Finance. This role develops and executes the customer service strategy, drives continuous improvement, develops team members, and supports operational excellence in a fast-paced manufacturing environment.

Duties/Responsibilities:

  • Lead, coach, mentor, and develop the customer service team.
  • Develop and implement the customer service strategy in alignment with company objectives.
  • Establish and monitor customer service goals, KPIs, and performance standards.
  • Ensure timely and accurate processing of customer orders.
  • Resolve escalated customer concerns and implement effective service recovery.
  • Monitor customer satisfaction (CSAT) and implement corrective actions as needed.
  • Drive customer retention by building strong customer relationships and ensuring a high level of service.
  • Coordinate customer priorities with Sales, Production, Supply Chain, Logistics, and Finance.
  • Monitor order flow, shipping performance, and backlog status.
  • Analyze service metrics and identify opportunities for process improvements.
  • Develop, maintain, and improve Standard Operating Procedures (SOPs).
  • Support forecasting, demand planning, and customer communications.
  • Prepare reports and provide recommendations to executive leadership.
  • Promote a culture of continuous improvement, accountability, and customer focus.
  • Support ERP and CRM system improvements and process optimization.
  • Evaluate and implement new technologies, including AI, to enhance customer service operations.

Required Skills:

  • Strong leadership and team development skills.
  • Excellent customer service and conflict resolution abilities.
  • Strong relationship management and interpersonal skills.
  • Excellent verbal and written communication skills.
  • Strong organizational and time management skills.
  • Strong analytical, problem-solving, and data-driven decision-making abilities.
  • Ability to collaborate effectively across multiple departments.
  • Sense of urgency, accountability, and customer focus.
  • Proficiency with ERP and CRM systems.
  • Advanced knowledge of Microsoft Office Suite, including Excel.
  • Ability to manage multiple priorities in a fast-paced manufacturing environment.
  • Commitment to continuous improvement and operational excellence.

Education and Experience:

  • Bachelor's degree in Business, Supply Chain, Marketing, or a related field preferred.
  • Minimum of seven (7) years of customer service experience, including leadership responsibilities.
  • Manufacturing, industrial, chemical, or lubricant industry experience preferred.
  • Experience developing KPIs and managing departmental performance.
  • Experience with order management, logistics, and supply chain operations preferred.
  • Experience leading teams and driving continuous improvement initiatives.
  • Experience with ERP systems and customer relationship management (CRM) software.

Physical Requirements:

  • Prolonged periods of sitting and working at a computer.
  • Ability to communicate effectively in person, by phone, and electronically.
  • Ability to occasionally lift up to 20 pounds.
  • Ability to work in both office and manufacturing environments.
  • Must be able to walk through production and warehouse areas and wear required personal protective equipment (PPE) when entering operational areas.
  • Ability to travel occasionally to company locations, customers, or industry events as needed.


Omni Specialty Packaging is an Equal Opportunity Employer (EOE)

Apply