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Crm Financial Jobs (NOW HIRING)

Work closely with Sales, Marketing, Finance, and Operations to align CRM reporting with business priorities.Communicate complex insights clearly: Translate analytical findings into actionable ...

Overview We're looking for an experienced CRM Manager to join Reed.co.uk on a 12-month maternity cover. This is an exciting opportunity to lead our CRM function, shaping how we engage with millions ...

CRM Admin

Boston, MA · On-site +1

You'll partner closely with Sales, Marketing, Customer Success, and Finance stakeholders, and learn ... Own routine CRM administration: user provisioning and permissions, field and property management ...

DIRECTOR CRM Summary · Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in Relationship ...

CRM Architect

Concord, NC

$106K - $166K/yr

Job Title: CRM Architect We're Concentrix. The intelligent transformation partner. Solution-focused ... Background in industries such as finance, healthcare, or public sector is a plus. The base salary ...

*CRM Specialist

Victoria, TX · On-site

$4.5K - $5.0K/mo

This position supports the CRM Administrator in the coordination, development, and administration of the College's customer relationship management CRM system. This position is benefits eligible. For ...

CRM Coordinator

Springfield, IL · On-site

$50K - $60K/yr

Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...

PR · On-site

Overview The CRM Administrator is the technical steward and operational owner of Invest Puerto Rico's CRM platform, which functions as the organization's institutional intelligence system supporting ...

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

CRM Analyst Pay Details: The annual base salary range for this position in California is $84,500 to $94,500 per year. The starting pay for the successful candidate depends on various job-related ...

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the development and execution of comprehensive, full-funnel CRM marketing initiatives. This pivotal role is ...

CRM I

Tampa, FL · On-site

Monitor financials--fee burn, earned value, forecasts--and drive profitability; review invoices and ... Maintain accurate opportunity, lead, and activity records in the CRM; uphold disciplined capture ...

Job Title: CRM Administrator Location: Atlanta, GA - Hybrid Duration: 8 months JOB RESPONSIBILITIES: CRM Administration Configure and maintain CRM settings, user profiles, workspaces, workflows ...

Job Title: CRM Developer Location: Redmond, WA Duration: Full Time and Contract Experienced in developing and maintaining MS Dynamics CRM 2016 business solutions with 2+ years of experience.

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Crm Financial information

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$39K

$102.1K

$172K

How much do crm financial jobs pay per year?

As of Aug 16, 2026, the average yearly pay for crm financial in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What is a CRM Financial specialist?

A CRM Financial specialist is a professional who manages and optimizes customer relationship management (CRM) systems specifically for financial institutions, such as banks or investment firms. Their main role is to help organizations improve client interactions, streamline sales and marketing efforts, and ensure regulatory compliance within the financial sector. They analyze customer data, implement CRM software solutions, and provide training to staff. By leveraging CRM technology, they aim to increase customer satisfaction and drive business growth.

How does a CRM Financial professional typically collaborate with other departments within a financial organization?

A CRM Financial professional often works closely with departments like sales, marketing, compliance, and IT to ensure client data is accurately maintained and leveraged for business growth. They coordinate with sales teams to streamline lead management, collaborate with marketing for targeted campaigns, and work with compliance to ensure data handling meets industry regulations. Additionally, they partner with IT to implement and optimize CRM software solutions, ensuring seamless integration with existing systems. This cross-functional collaboration is key to enhancing customer experience and achieving organizational goals.

What is the difference between Crm Financial vs Crm Analyst?

AspectCrm FinancialCrm Analyst
Required CredentialsFinance-related certifications, such as CFA or CPAData analysis certifications, like CRM or data analytics courses
Work EnvironmentFinance departments, client financial analysisMarketing, sales, customer data analysis
Employer & Industry UsageFinancial institutions, banks, corporate financeRetail, marketing agencies, tech companies
Common Search & Comparison IntentFinancial performance, budgeting, reportingCustomer insights, data trends, reporting

Crm Financial professionals focus on financial data, budgeting, and reporting within finance departments, often requiring finance certifications. Crm Analysts analyze customer data to improve marketing and sales strategies, typically with data analysis skills. While both roles involve CRM systems, their core functions and industry applications differ significantly.

What are the key skills and qualifications needed to thrive as a CRM Financial specialist?

To thrive as a CRM Financial Specialist, you need a strong understanding of customer relationship management principles, finance or accounting knowledge, and typically a bachelor's degree in business, finance, or a related field. Familiarity with major CRM platforms like Salesforce or Microsoft Dynamics, as well as proficiency in financial analysis tools and data management systems, is essential. Excellent communication, problem-solving skills, and attention to detail help you build client trust and tailor financial solutions effectively. These skills are vital for optimizing client relationships, ensuring accurate financial management, and driving business growth.
More about Crm Financial jobs

What cities are hiring for Crm Financial jobs?

Cities with the most Crm Financial job openings:

What states have the most Crm Financial jobs?

States with the most job openings for Crm Financial jobs include:

Infographic showing various Crm Financial job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.

DIRECTOR OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

Micro Center

Hilliard, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers


Job description

MICRO CENTER is the nation's leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service.
Joining Micro Center means more than working in retail-it's an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.
At Micro Center, Passion, Energy, and Commitment aren't just words-they're how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands-on role in bringing complex and cutting-edge solutions to life for our customers, making technology approachable and impactful every day.
We are currently seeking a self-motivated, results oriented Director of Customer Relationship Management (CRM). (This position is located in our Hilliard Ohio Home Office.)
About the Role
The Director of Customer Relationship Management leads the CRM and customer data strategy for a store-led, omnichannel retail organization, with responsibility for driving customer acquisition, retention, and lifetime value.
This role manages the customer lifecycle end to end using customer data, CRM platform (Bloomreach), and personalization to connect digital touchpoints (website, email, SMS) with in-store and online behavior, ensuring a seamless and consistent customer experience. Reporting to the Chief Marketing Officer, the Director partners closely with Stores, Merchandising, Marketing, Digital, E-commerce, IT, and Analytics to align customer engagement strategies with both store performance and digital growth.
What You'll Do
Omnichannel CRM Strategy
  • Define and execute a CRM strategy that drives store traffic, store and BOPIS conversion, and integrated omnichannel experiences
  • Manage the customer lifecycle across acquisition, onboarding, engagement, retention, loyalty, and reactivation
  • Align CRM programs with store promotions, merchandising strategies, digital campaigns, and seasonal retail initiatives
  • Ensure the website and digital experiences support in-store, online, and omnichannel fulfillment options, including BOPIS

Customer Data Integrity, Segmentation & Insights
  • Maintain the integrity of customer data across all retail and digital systems, ensuring accuracy, consistency, and reliability
  • Manage customer de-duplication processes, identity resolution, and master customer records
  • Establish and maintain strong data hygiene standards, including governance, validation, and ongoing quality monitoring
  • Develop customer segments based on purchase behavior, channel engagement, geography, preferred store, and category affinity
  • Partner with analytics teams to measure customer behavior and performance across in-store, digital, and omnichannel journeys
  • Ensure compliance with privacy and data regulations (e.g., GDPR, CCPA)

Technology & Platform Management
  • Manage CRM, marketing automation, loyalty, and customer data platforms (CDPs)
  • Partner with IT, Digital, and E-commerce teams to integrate POS, e-commerce platforms, membership systems, and CRM
  • Lead optimization of CRM and personalization technologies, including Bloomreach, to support omnichannel personalization and product discovery

Lifecycle Marketing, Personalization & Geo-Targeting
  • Develop CRM-driven campaigns across email, SMS, push notifications, membership communications, and other owned channels
  • Deliver personalized messaging and offers informed by channel behavior, purchase history, and location signals
  • Use geo-targeting and store-preference data to drive store visits and online order reservations
  • Leverage website behavior to guide customers toward stores, online reservations, or omnichannel fulfillment paths
  • Establish test-and-learn frameworks to optimize personalization, cadence, and omnichannel conversion

Membership & Retention
  • Lead or closely partner on retail membership program strategy and execution
  • Develop initiatives that increase repeat purchases, visit frequency, and long-term customer value across channels
  • Use CRM insights to re-engage lapsed customers and strengthen cross-channel loyalty

Team Leadership & Cross-Functional Collaboration
  • Build, lead, and manage a high-performing CRM and lifecycle marketing team
  • Serve as the CRM and customer data subject-matter expert across the organization
  • Collaborate closely with Stores, Merchandising, Marketing, Digital, E-commerce, IT, Analytics, and Customer Support

Performance, Reporting & Optimization
  • Define and track CRM and omnichannel KPIs including:

    • Customer acquisition, retention, and lifetime value (CLV)
    • Engagement and conversion across channels
    • BOPIS adoption and conversion rates
    • Online-to-store attribution and influenced store sales
    • Store visit frequency and omnichannel revenue contribution

  • Monitor customer data quality and continuously improve accuracy and usability
  • Deliver performance reporting and strategic insights to the CMO and executive leadership
  • Continuously refine CRM programs to improve omnichannel performance and customer experience

What We're Looking For
  • Bachelor's degree in Marketing, Business, Information Systems, or a related field (MBA or an advanced degree a plus)
  • Experience in brick-and-mortar, omnichannel, or specialty retail
  • 8-12+ years of experience in CRM, lifecycle marketing, or customer experience in an omnichannel or retail environment
  • 3-5+ years of people management experience
  • Hands-on experience with CRM, marketing automation, POS, membership programs, and customer data platforms (Bloomreach strongly preferred)
  • Experience managing large-scale customer databases
  • Experience managing customer data quality, de-duplication, and data hygiene
  • Strong analytical skills with the ability to connect customer insights to store, digital, and omnichannel performance

Key Competencies
  • Omnichannel, customer-first mindset
  • Strong understanding of customer data, attribution, and segmentation
  • Experience with personalization, geo-targeting, and lifecycle marketing
  • Data-driven decision making
  • Cross-functional leadership and collaboration

Work Environment
  • On-site, 5 days per week
  • Occasional travel may be required

Benefits That Support Your Growth and Well-Being:
At Micro Center, we're committed to taking care of our associates so they can thrive-both at work and in life. Our comprehensive benefits package includes:
  • Medical, Dental & Vision Coverage for regular full-time associates
  • Competitive Employee Discount, including our Friends & Family Discount Program
  • Tuition Reimbursement and Education Savings Opportunities to support continuous learning
  • Paid Time Off for regular associates to rest, recharge, and take care of what matters most
  • 401(k) Retirement Plan with Company Match to help you plan for the future
  • Industry-Leading Vendor and Company Training to build your skills and product expertise
  • Clear Career Growth and Advancement Opportunities across the organization

Why Micro Center
Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades-and it's what makes Micro Center a truly exceptional place to build your career.
Micro Center is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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