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Crm Biotech Business Jobs (NOW HIRING)

CRM

Alpharetta, GA · On-site

$70/hr

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of business that consists of a variety of clients to include HOA's, Multifamily and Commercial ...

CRM

Alpharetta, GA · On-site

$70/hr

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of business that consists of a variety of clients to include HOA's, Multifamily and Commercial ...

This role collaborates with business development, marketing, operations, IT, and data professionals to support reliable CRM usage, accurate pipeline visibility, and actionable business insights.

Own the CRM roadmap, ensuring campaigns and initiatives align with business priorities and deliver measurable commercial impact. * Oversee the planning, execution and optimisation of CRM activity ...

CRM Manager

Milwaukee, WI · On-site

$66K/yr

This role serves as the primary owner of all CRM and related business systems, ensuring platform effectiveness, data integrity, user adoption, security, reporting, and process automation. The CRM ...

... business goals,and revenue targets. * Translate data-driven client insights and campaign ... Partner with the CRM Director on segmentation strategy, audience architecture, personalization ...

CRM Manager

Parsippany, NJ · On-site

$115K - $130K/yr

The CRM Manager will be responsible for managing and optimizing customer lifecycle communications ... Full training to learn the business and enhance professional skills * Employee discounts, including ...

CRM, Administrator

Washington, DC · On-site

$70K - $75K/yr

This role is responsible for supporting and enhancing our CRM environment, while maintaining data accuracy and consistency across key business teams. The Nationals are a military-friendly ...

CRM Manager

New York, NY · Hybrid

$90K - $110K/yr

Experience in a CRM or digital marketing role, ideally in a subscription or media business ... Strong campaign execution and organisational skills with high attention to detail. * Data-driven ...

Build, maintain, and enrich B2B prospect databases targeting retailers, Consumer Packaged Goods (CPG) companies, manufacturers, and other strategic markets. * Manage CRM data, including contacts ...

Has a bachelor's degree in Marketing, Business, Information Systems, or a related field * Has basic experience with CRM platforms such as Salesforce, HubSpot, Zoho, Follow Up Boss, or similar * Is ...

As our business grows, we are seeking a CRM Manager who will be responsible for developing Email & SMS strategies that drive acquisition, retention, personalization, loyalty, and long-term ...

CRM Administrator

San Antonio, TX · Hybrid

$45K - $55K/yr

Bachelor's degree in Business, Information Systems , or related field * Proven experience managing CRM platforms (Zoho preferred) * Strong analytical and troubleshooting skills * Excellent written ...

Our end-to-end Business Process as a Service (BPaaS) solutions support complex, high-value ... SAP CRM- Service Modules Location: Santa Clara, CA Duration: Long Term Description: At least 7 to 9 ...

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Showing results 1-20

Crm Biotech Business information

See salary details

$30

$51

$66

How much do crm biotech business jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for crm biotech business in the United States is $51.56, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $61.54 per hour, depending on experience, location, and employer.

What is a CRM Biotech Business professional?

CRM Biotech Business professionals are specialists who manage customer relationships and business strategies within the biotechnology sector. They leverage CRM (Customer Relationship Management) systems to track interactions, sales, and support services for clients such as pharmaceutical companies, research organizations, and healthcare providers. Their goal is to enhance client satisfaction, streamline business processes, and drive growth by effectively utilizing biotech-specific data and technologies. This role often requires a blend of expertise in both biotechnology and CRM software platforms.

What are the key skills and qualifications needed to thrive as a CRM Biotech Business professional?

To thrive as a CRM Biotech Business professional, you need a strong understanding of biotechnology markets, customer relationship management principles, and a background in life sciences or business. Familiarity with CRM platforms like Salesforce or HubSpot, data analytics tools, and relevant biotech regulatory systems is typically required. Excellent communication, problem-solving, and collaboration skills help build trust with clients and foster cross-functional teamwork. These skills are essential for driving business growth, maintaining compliance, and delivering tailored solutions in the competitive biotech sector.

How does the CRM Biotech Business role typically collaborate with research and sales teams to drive customer engagement?

In a CRM Biotech Business role, professionals frequently act as a bridge between scientific research teams and commercial sales staff. They use customer data and relationship management tools to communicate client needs and feedback to researchers, ensuring product development aligns with market demand. Additionally, they support sales teams with insights from CRM analytics, helping identify new business opportunities and tailor outreach strategies. Collaboration is often achieved through regular cross-functional meetings, shared project management platforms, and coordinated strategy sessions.

What is the difference between Crm Biotech Business vs Crm Biotech Sales Representative?

AspectCrm Biotech BusinessCrm Biotech Sales Representative
Primary RoleDevelops business strategies, manages client relationships, and oversees biotech product commercializationFocuses on selling biotech products directly to clients, building sales pipelines
Required CredentialsBiotech knowledge, business acumen, possibly a degree in life sciences or businessBiotech knowledge, sales experience, often a degree in life sciences or related field
Work EnvironmentOffice-based, client meetings, strategic planningFieldwork, client visits, sales presentations
Industry UsageUsed in biotech companies for business development rolesCommonly employed in biotech sales teams for direct customer engagement

While both roles require biotech knowledge and some business or sales skills, Crm Biotech Business focuses on strategic development and client management, whereas Crm Biotech Sales Representative emphasizes direct sales activities and customer interactions within the biotech industry.

What cities are hiring for Crm Biotech Business jobs?

Cities with the most Crm Biotech Business job openings:

Infographic showing various Crm Biotech Business job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $107,235 per year, or $51.6 per hour.

Customer Relationship Management (CRM) Manager

Rockler

Medina, MN • On-site

$95K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago


Job description

Join the Rockler Woodworking Family!
Are you passionate about woodworking or DIY projects? Do you thrive on helping others turn their creative visions into reality? Look no further! Join the Rockler family, a dynamic and innovative company dedicated to empowering woodworkers and do-it-yourselfers with top-notch products, education, and advice. Learn more about our company at www.rockler.com
Why Rockler?
Be part of a family-owned business that cherishes its customers and employees alike.
Join an industry leader committed to providing the most innovative products, ideas, and education to woodworking enthusiasts.
Embrace a culture that values teamwork, creativity, and a genuine passion for craftsmanship.
Summary of Position
The CRM (Customer Relationship Management) Manager leads Rockler's CRM and Data team, owning the Salesforce CRM platform and overseeing a Data Analyst to drive customer intelligence, audience strategy, lifecycle marketing, and customer engagement. This role is responsible for developing CRM strategies that increase customer retention, repeat purchases, and customer lifetime value through data-driven marketing and personalized customer experiences.
The CRM Manager owns customer audience segmentation, lifecycle marketing automation, and reporting while ensuring the integrity of Rockler's customer data across key systems. This individual serves as the subject matter expert for Salesforce CRM, customer data governance, promotional discounts, reward cards, gift cards, and coupon execution. In partnership with Marketing, Merchandising, Ecommerce, and IT, the CRM Manager delivers actionable customer insights, governs CRM best practices, and helps shape strategies that improve marketing effectiveness and business performance.
Major Areas of Accountability
CRM Strategy & Leadership
  • Lead and manage the CRM and Data team, including direct oversight of a Data Analyst, fostering a collaborative, customer-focused, and insight-driven culture.
  • Own the Salesforce CRM platform, serving as the strategic lead for platform configuration, data governance, roadmap development, and ongoing optimization.
  • Develop CRM strategies that improve customer acquisition, engagement, retention, loyalty, and customer lifetime value.
  • Partner cross-functionally with Marketing, Ecommerce, Merchandising, Creative, IT, and Retail Operations to deliver coordinated customer experiences across channels.

Customer Lifecycle & Personalization
  • Develop customer segmentation strategies and manage audiences within Salesforce to enable highly targeted communications across email, direct mail, SMS, and other marketing channels.
  • Design, build, optimize, and maintain customer lifecycle journeys, including welcome, post-purchase, loyalty, promotional, win-back, and other automated customer communications.
  • Develop personalized customer experiences using behavioral, transactional, demographic, and engagement data.
  • Lead ongoing testing and optimization of customer audiences, messaging, timing, offers, and lifecycle journeys to improve campaign performance and customer engagement.

Analytics & Customer Insights
  • Lead CRM analytics efforts by partnering with the Data Analyst to develop reporting frameworks, customer KPIs, dashboards, and actionable business insights.
  • Own, execute, analyze, and communicate the results and trends of Net Promoter Score (NPS) and Customer-First Interaction Tracking (CFIT) programs.
  • Govern the marketing customer database, ensuring data quality, segmentation accuracy, customer integrity, and meaningful reporting.
  • Translate customer behavior and campaign performance into actionable recommendations that improve marketing effectiveness and support strategic business decisions.

Promotions & CRM Governance
  • Serve as the subject matter expert (SME) for promotional discounts, coupon codes, reward cards, and gift card execution processes.
  • Ensure promotional pricing, discounts, offers, and related marketing communications are executed accurately across all marketing channels.
  • Maintain D365 documentation and standard operating procedures (SOPs) supporting promotional execution, rewards programs, and gift card processes.

Troubleshoot D365-related issues and support testing for system upgrades and enhancements.
Requirements For Position
Required Qualifications
  • Bachelor's degree in Marketing, Business, Analytics, or a related field, or equivalent professional experience.
  • Minimum of 5-7 years of experience in CRM, customer marketing, marketing technology, or database marketing within a complex multi-channel retail and/or eCommerce environment.
  • Strong understanding of customer data, segmentation strategies, lifecycle marketing, personalization, and CRM best practices.
  • Demonstrated ability to use customer insights, KPIs, and analytics to develop strategic recommendations and improve business performance.
  • Experience contributing to marketing strategy, process development, and continuous improvement initiatives.
  • Strong project management, communication, and cross-functional collaboration skills.
  • Full-time position with Hybrid to Fully remote options available

Preferred Qualifications
  • Hands-on experience with Salesforce Data Cloud or a comparable enterprise CRM.
  • Experience managing or mentoring direct reports and developing high-performing teams.
  • Experience with customer lifecycle marketing, loyalty programs, and marketing automation.
  • Experience with retail and/or eCommerce customer marketing.
  • Experience using analytics and reporting platforms such as Power BI, Tableau, GA4, or similar business intelligence tools.
  • Working knowledge of SQL or experience partnering closely with technical and data teams.

EMPLOYEE BENEFITS:
  • Generous employee discounts
  • Employee discount pricing from various manufacturers
  • Paid vacation & holidays
  • Medical, Dental, & Vision plans
  • 401K
  • A FUN PLACE TO WORK!

Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.