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Crm Associate Jobs in Virginia (NOW HIRING)

Customer Relationship Coordinator

Sterling, VA ยท On-site

$20.18 - $24.85/hr

Works with the CRM/CRS to ensure proper execution of the welcoming and on boarding process in a consistent, professional, and timely manner for accounts. Accountable for accurate account set up and ...

Job Title: IT Customer Relationship Manager Location: Richmond, VA/Hybrid Duration: 12+ months ... Contractor will be responsible for purchasing parking through VDOT's Parking Management Office or ...

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Crm Associate information

See Virginia salary details

$7

$16

$28

How much do crm associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for crm associate in Virginia is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $17.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CRM associate?

To excel as a CRM Associate, you need a strong understanding of customer relationship management principles, data analysis, and marketing strategies, often supported by a degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as proficiency in Excel and email marketing tools, is typically required. Attention to detail, strong communication, and problem-solving abilities are crucial soft skills that distinguish top performers. These skills and qualities are vital for building effective customer engagement, driving retention, and optimizing marketing efforts.

What does a CRM associate do?

A CRM Associate is responsible for managing and optimizing a company's Customer Relationship Management (CRM) system. Their duties include organizing customer data, analyzing customer interactions, supporting marketing campaigns, and ensuring data integrity within the CRM platform. They help improve customer engagement by segmenting audiences and personalizing communications. CRM Associates work closely with sales, marketing, and IT teams to ensure the CRM system supports business goals and enhances customer experiences.

How does a CRM associate typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Associate plays a key role in bridging the gap between sales, marketing, and customer service teams. They work closely with sales to ensure customer data is accurate and leveraged for targeted outreach, and partner with marketing to help design and execute personalized campaigns. Regular communication and data sharing are essential, as CRM Associates often provide insights from customer analytics that inform campaign strategies and sales approaches. This cross-functional collaboration helps improve customer engagement, retention, and overall satisfaction.

What is the difference between Crm Associate vs Customer Service Representative?

AspectCrm AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with CRM softwareHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice setting, often in sales or marketing teamsCall centers, retail, or office environments
Employer & Industry UsageUsed in sales, marketing, and customer relationship managementUsed across various industries for customer support
Common Search & Comparison IntentUnderstanding CRM-related roles and responsibilitiesCustomer support roles and skills

The Crm Associate primarily focuses on managing customer relationships using CRM software within sales or marketing teams, while Customer Service Representatives handle direct customer interactions and support across various industries. Both roles require strong communication skills, but the Crm Associate emphasizes data management and relationship building, whereas Customer Service Representatives focus on resolving customer issues.

Is a CRM associate a good career?

A CRM associate role involves managing customer relationship management systems, analyzing customer data, and supporting marketing efforts. It can be a good career for those interested in data analysis, communication, and technology, with opportunities for advancement into roles like CRM manager or marketing analyst. The job often requires proficiency with CRM software and strong organizational skills.
What are the most commonly searched types of Crm jobs in Virginia? The most popular types of Crm jobs in Virginia are:
Infographic showing various Crm Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,295 per year, or $16 per hour.

CRM Sales Specialist

Trader Interactive

Virginia Beach, VA โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago


Job description

Are you ready to be a big part of something big?

At Trader Interactive, we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority.

When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different teams and small enough to connect authentically with leadership.

What We Offer

  • An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.

  • The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 2,500 team members worldwide, and our CAR Group Tour means you might just find yourself working in one of those businesses sometime soon.

  • Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental & vision, 401K with company match, and wellness program.

What You’ll Do

The CRM Product Specialist is a quota-carrying, new-business hunter responsible for driving net new logo acquisition across DP360's Commercial Truck, Marine, Equipment and Recreational vertical markets. This is a full-cycle sales role; from prospecting and pipeline generation through discovery, demonstration, negotiation and close — selling DP360's operational software suite including CRM and Conversational AI solutions to dealership groups and operators.

Working in concert with SDR support, channel and referral partnerships and self-sourced outbound activity, the Product Specialist owns revenue growth in their assigned territory. This is a high-impact, individual contributor role modeled after best-in-class SaaS acquisition motions seen at large enterprise SaaS companies — structured for reps who thrive in complex, consultative sales environments and are energized by building new customer relationships.

Pipeline Generation & Prospecting

  • Execute a balanced prospecting motion across self-sourced outbound, SDR qualified inbound, and channel/referral-sourced leads.

  • Build and maintain a minimum 3x pipeline coverage ratio against quota at all times.

  • Develop territory and account-level prospecting plans targeting Commercial (powersports, RV, marine, construction equipment) and Recreational verticals.

  • Leverage referral networks within the broader Trader Interactive ecosystem to identify cross-sell and co-sell opportunities.

  • Partner closely with SDR team to refine messaging, qualify inbound interest and convert MQLs to SQLs efficiently.

Sales Execution & Deal Management

  • Own the full sales cycle from initial discovery call through signed contract, typically 60-120 days depending on deal complexity.

  • Conduct compelling discovery sessions to understand dealership workflow, technology gaps and performance objectives.

  • Deliver tailored product demonstrations of DP360 CRM and Conversational AI tools to dealership operators, GMs, and ownership groups.

  • Build multi-threaded relationships with economic buyers, champions and end users within prospect accounts.

  • Develop and deliver ROI-based business cases and proposals aligned to each prospect's operational metrics and KPIs.

  • Manage deal progression in CRM with accurate forecasting, stage discipline and pipeline hygiene at all times.

Channel & Partner Collaboration

  • Develop and nurture relationships with referral partners, OEM contacts and adjacent Trader Interactive business units to drive inbound deal flow.

  • Coordinate with channel partners on joint pipeline reviews, co-selling motions and shared account strategies.

  • Act as a DP360 brand ambassador at industry events, dealer associations and trade shows within target verticals.

Cross-Functional Alignment

  • Collaborate with the CRM Performance Manager (Customer Success) to ensure smooth post-sale handoff and maximize early customer engagement.

  • Feed competitive intelligence, objection patterns and prospect feedback to Product, Marketing, Marketplace Sales and Leadership teams on a structured basis.

  • Support go-to-market initiatives including beta launches, product releases and vertical-specific marketing campaigns.

  • Partner with Marketing to refine ICP targeting, messaging and campaign effectiveness based on field insights.

What We’re Looking For

  • 3–5+ years of quota-carrying SaaS sales experience in a full-cycle Account Executive or equivalent role.

  • Demonstrated track record of consistent quota attainment at or above 100%.

  • Experience selling operational or vertical SaaS solutions to SMB and mid-market customers ($15K–$75K ACV).

  • Strong command of consultative selling methodologies (Challenger or equivalent).

  • Proven ability to self-source pipeline through outbound prospecting in addition to working inbound and partner-referred leads.

  • Excellent discovery, presentation, and negotiation skills with comfort presenting to C-suite and ownership-level buyers.

  • Data-literate and CRM-disciplined — experience maintaining accurate pipeline in Salesforce, HubSpot or equivalent.

Bonus Points:

  • Experience selling into automotive, powersports, RV, marine, or equipment dealership verticals.

  • Familiarity with CRM platforms, dealership management systems (DMS), or Conversational AI/messaging products.

  • Background selling within a SaaS portfolio (e.g., Coupa, Anaplan, DealerSocket, VinSolutions, vAuto).

  • Experience working in a channel-assisted or partner co-sell sales environment.

  • Comfort with product-led growth motions and shorter, transactional deal cycles alongside complex enterprise sales.

So come and join our team - because every role is a big role in our plans to go big.

TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit.