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Crisis Worker Jobs in Decatur, GA (NOW HIRING)

Gateway Center

Outreach Worker

Atlanta, GA

$45K - $50K/yr

PATH Outreach Worker Reports To: Director of Residential Services Position Status: Full Time (40 ... May occasionally respond to crisis situations requiring quick movement, situational awareness, and ...

Gateway Center

Outreach Worker

Atlanta, GA · On-site

$45K - $50K/yr

PATH Outreach Worker Reports To: Director of Residential Services Position Status: Full Time (40 ... May occasionally respond to crisis situations requiring quick movement, situational awareness, and ...

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See Decatur, GA salary details

$8

$21

$37

How much do crisis worker jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for crisis worker in Decatur, GA is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $22.55 per hour, depending on experience, location, and employer.

What is a crisis worker?

Crisis workers are trained professionals who provide immediate support and intervention to individuals experiencing emotional, mental health, or situational crises. They assess the situation, offer counseling, and connect people to necessary resources, such as shelters, medical care, or ongoing mental health services. Their goal is to help stabilize the individual and ensure their safety while guiding them toward longer-term support if needed.

What does a crisis worker do?

A crisis worker offers information or counseling when a person is facing a challenging situation, typically involving a mental or behavioral health issue. Many crisis worker positions answer calls for a crisis hotline, where they may conduct an intervention or offer safety planning. Your primary duties and responsibilities are to provide assessments and counseling for those in need. Clients include people who might be at risk of self-harm, suffer from drug addiction, have survived extreme trauma, or are grieving or bereaving. Your duties and responsibilities may include understanding your client’s mental state, providing treatment or referrals, providing group, individual, or family counseling in a safe setting, and advocating on behalf of your client.

What are the key skills and qualifications needed to thrive as a crisis worker, and why are they important?

To thrive as a Crisis Worker, you need a background in psychology, social work, or a related field, often supported by a relevant degree and crisis intervention training. Familiarity with crisis management protocols, case management systems, and sometimes certifications like CPI (Crisis Prevention Institute) are typically required. Strong communication, emotional resilience, and de-escalation skills are essential soft skills for this role. These abilities are crucial for providing effective support, ensuring client safety, and navigating high-pressure situations with vulnerable individuals.

What are some common challenges a crisis worker may face, and how are they typically addressed on the job?

Crisis Workers often encounter emotionally charged situations and individuals in acute distress, which can be both challenging and rewarding. Managing high stress levels, maintaining professional boundaries, and dealing with unpredictable scenarios are common challenges. Most organizations provide regular supervision, debriefing sessions, and access to mental health resources to ensure the well-being of their Crisis Workers. Team collaboration and ongoing training also play a crucial role in helping staff navigate difficult situations effectively.

What is the difference between Crisis Worker vs Mental Health Counselor?

AspectCrisis WorkerMental Health Counselor
Required CredentialsHigh school diploma or equivalent; some roles require certification or trainingBachelor's or master's degree in psychology, counseling, or related field; licensure often required
Work EnvironmentEmergency settings, crisis hotlines, community outreachClinics, private practices, hospitals, mental health facilities
Employer & IndustryNonprofits, government agencies, hospitalsPrivate practices, clinics, hospitals, mental health organizations

While both Crisis Workers and Mental Health Counselors support individuals with mental health challenges, Crisis Workers primarily operate in emergency and outreach settings, providing immediate support during crises. Mental Health Counselors typically offer ongoing therapy in clinical environments, requiring advanced degrees and licensure. Understanding these differences helps in choosing the right career path or seeking appropriate services.

Do you get paid to be a crisis worker?

Yes, crisis workers are typically paid for their work, which can include providing support, counseling, and intervention during emergencies. Salaries vary depending on the employer, location, experience, and certifications, but most crisis workers receive regular compensation for their services.
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Crisis Worker jobs near you
Infographic showing various Crisis Worker job openings in Decatur, GA as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 23% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $43,953 per year, or $21.1 per hour.

PRN Behavioral Health Technician (Crisis Stabilization)

Highland Rivers Health

Marietta, GA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Highland Rivers Behavioral Health rating

7.1

Company rating: 7.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

There is a place for you at Highland Rivers Behavioral Health!Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.Are you ready to make a Difference?Job Summary: A Technician assists with collecting information for individual intake, admission based on interviews with client, their families, significant others, and appropriate community agencies. Assist the treatment team in identifying individual strengths and weaknesses, and developing a treatment/care plan for a specific activity, service or program. Assist in monitoring the individual's progress toward treatment goals.Job Duties and Responsibilities:
  • Monitor the individual's physical and emotional wellbeing and report unusual behavior or physical complaints to direct supervisor or Charge Nurse.
  • Obtain the individual's physical condition/vital signs at designated times during the shift and as directed by LPN, RN, MD and/or APRN
  • Assist individuals by providing ADLs supplies such as towels, wash cloths, soap, and keeping beds, clothing and living areas clean
  • Assist in the admission and discharge process, including obtaining vital signs, safety search of individual and his/her personal belongings as well as orienting new individuals to the unit.
  • Lead milieu activities such as current event groups, community meetings, fitness groups, activities of daily living and/or recreational activities
  • Chart observations, following prescribed procedures and standards (q15s/monitoring hallways, etc.) and document vitals in Carelogic
  • Enhances professional growth and development through participation in educational programs, in service meetings and trainings
  • Participate in BHCC emergency codes necessary to the unit's safe operation
  • Respond appropriately to crisis situations that may involve physical intervention including the use of seclusion/restraint
  • Provides direct care for individuals as needed
  • Transport individuals to approved designated location at discharge
  • Assist in prevention and managing crisis situations
  • Help serve meals and snacks as needed for the Food Service Workers.
  • Other responsibilities and tasks as may be assigned
Benefits:
  • Health Insurance through the State Health Benefit Plan of GA
  • Flexible Benefits such as dental, vision, life, critical illness, etc.
  • Retirement Plan with employer matching
  • 4 weeks of Paid Time Off with increase of accruals based on years of service
  • 10 paid holidays
  • 1 personal day
  • Qualifying employer for Public Student Loan Forgiveness
  • NHSC loan forgiveness in qualifying counties.
  • Clinical supervision for candidates on a licensure track.

What Highland Rivers Behavioral Health employees say

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