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Crisis Manager Jobs in Delaware (NOW HIRING)

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Crisis Manager information

See Delaware salary details

$12

$34

$76

How much do crisis manager jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for crisis manager in Delaware is $34.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.06 and $45.38 per hour, depending on experience, location, and employer.

How much do crisis managers make in the US?

Crisis managers in the US typically earn a median annual salary of around $70,000 to $100,000, with experienced professionals and those in senior roles earning higher. Salaries can vary based on industry, location, and level of experience, and many crisis managers hold certifications such as the Certified Emergency Manager (CEM).

How does a Crisis Manager typically collaborate with other departments during a high-stress incident?

A Crisis Manager works closely with various departments such as communications, legal, operations, and human resources to ensure a coordinated response during a crisis. They facilitate information sharing, delegate responsibilities, and ensure all teams are aligned with the crisis management plan. Effective collaboration is crucial for maintaining clear communication, minimizing confusion, and ensuring that the organization responds swiftly and appropriately to mitigate risks.

What are the key skills and qualifications needed to thrive as a Crisis Manager, and why are they important?

To thrive as a Crisis Manager, you need expertise in risk assessment, incident response, and business continuity planning, often supported by a degree in emergency management or a related field. Familiarity with crisis management software, incident command systems, and certifications such as Certified Emergency Manager (CEM) are typically required. Strong leadership, decision-making under pressure, and effective communication are vital soft skills for this role. These abilities enable rapid, coordinated responses that minimize harm and maintain organizational stability during emergencies.

What does it mean to work as a crisis manager?

A crisis manager is responsible for preparing for, responding to, and resolving emergencies or critical incidents within an organization. They develop contingency plans, coordinate communication, and work under pressure to minimize damage and ensure safety. Strong problem-solving, communication skills, and relevant certifications are often required in this role.

What does a crisis manager do?

A crisis manager is responsible for preparing for, responding to, and resolving emergencies or crises that could impact an organization. They develop contingency plans, coordinate communication efforts, and work with teams to minimize damage and ensure safety during critical situations. Strong communication, problem-solving skills, and knowledge of emergency protocols are essential in this role.

What degree do you need to be a crisis manager?

A crisis manager typically holds a bachelor's degree in fields such as emergency management, public safety, business administration, or related areas. Advanced roles may require a master's degree or relevant certifications like the Certified Emergency Manager (CEM) credential. Strong communication, problem-solving skills, and experience in crisis response are also important.

What is the difference between Crisis Manager vs Emergency Response Coordinator?

AspectCrisis ManagerEmergency Response Coordinator
Required CredentialsOften requires a degree in emergency management, public safety, or related fields; certifications like ICS or FEMA are commonSimilar credentials; certifications like ICS, FEMA, or first responder training are typical
Work EnvironmentStrategic planning, coordination, and decision-making during crises; office and field settingsOn-the-ground response, coordination during emergencies; field and operational settings
Employer & Industry UsageUsed by corporations, government agencies, and NGOs for managing crisesPrimarily used by emergency services, fire departments, and disaster response teams

While both roles focus on managing emergencies, a Crisis Manager typically handles strategic planning and coordination during crises, often in an office setting. An Emergency Response Coordinator is more involved in on-the-ground response activities during actual emergencies. Both roles require similar credentials and are vital in their respective contexts.

What are the most commonly searched types of Crisis jobs in Delaware? The most popular types of Crisis jobs in Delaware are:
What job categories do people searching Crisis Manager jobs in Delaware look for? The top searched job categories for Crisis Manager jobs in Delaware are:
What cities in Delaware are hiring for Crisis Manager jobs? Cities in Delaware with the most Crisis Manager job openings:
Infographic showing various Crisis Manager job openings in Delaware as of July 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $71,285 per year, or $34.3 per hour.

Mobile Crisis Management Responder / QP / Qualified Professional (Friday, Saturday, Sunday 8am-8p...

RHA Health Services

Wilmington, DE • On-site

$22 - $24/hr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago


RHA Health Services rating

5.3

Company rating: 5.3 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

189th of 239 rated social care providers


Job description

We are hiring for:

Mobile Crisis Management Responder / QP / Qualified Professional (Friday, Saturday, Sunday 8am-8pm New Hanover, Pender, Brunswick, Balden Counties)

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Provides acute face to face crisis support to individuals experiencing Mental Health (MH), Substance Abuse (SA), or Intellectual/Developmental Disability(IDD) crisis. Mobile Crisis Responders go where the individual is located in crisis, residential, school, workplace and community settings. These interventions are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community.

We're looking for Mobile Crisis Management Crisis Responder!

Pay rate: $22 - $24/hour

MUST have a Minimum of ONE year's experience in providing crisis management services in any of the following settings: assertive outreach, assertive community treatment, emergency department or other service providing 24-hours-a-day, 7-days-a-week, response in emergent or urgent situations.

Schedule:

  • Full Time 40/hours per week.

  • Friday, Saturday, Sunday 8am-8pm

Mobile Crisis Management services are available at all times, 24-hours-a-day, 7-days-a-week, 365-days-a-year.

Job Responsibilities

As a Mobile Crisis Responder, you will provide acute face to face crisis support to individuals experiencing Mental Health (MH), Substance Abuse (SA), or Intellectual/Developmental Disability(IDD) crisis. Mobile Crisis Responders go where the individual is located in crisis, residential, school, workplace and community settings. These interventions are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community. The goal is to reduce immediate risk, avoid unnecessary hospitalization, and link individuals to appropriate follow-up care.
Additional responsibilities of the Behavioral Health Specialist include:

  • Providing timely face-to-face crisis response within the Mobile Crisis Management catchment area.
  • Facilitating relationships and serving as a link between the company, parents, guardians, local agencies and the community
  • Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient's daily living and personal development, providing supportive counseling
  • Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management
  • Participating in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates "first response" resources according to consumer need.
  • Performing Case Management functions of linking and arranging for services and referrals
  • Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting linkage to appropriate long-term services
  • Ensuring that all initial and reauthorizations for services occur in a timely fashion
  • Monitoring utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, crisis and safety plan, and the MCM service plan. Provide additional recommendations and referrals as needed.

Position Requirements:

  • Searching for compassionate and caring behavioral health specialists who are looking to partner with a community-based service provider offering mental health and substance abuse services where individuals live and work.

  • RHA Behavioral Health Services is looking for dedicated Behavioral Health Specialists (Qualified Professionals) to join our Mobile Crisis Management team providing Crisis Intervention and support to individuals in residential, school, workplace and community settings.

  • In this dynamic and rewarding role, there is an emphasis on creating interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning for the client in the community.

  • Minimum of ONE year's experience in providing crisis management services in the following settings: assertive outreach, assertive community treatment, emergency department or other service providing 24-hours-a-day, 7-days-a-week, response in emergent or urgent situations.

  • Valid Driver's License and reliable transportation in order to effectively provide timely face to face crisis response as well as linking clients to necessary resources to alleviate crisis.

  • If you're looking for an opportunity to truly make a difference in the lives of the people that you serve, then consider RHA Behavioral Health Services Mobile Crisis Management Team where we put people first.

Candidates for the Behavioral Health Specialist role are considered "Qualified Professionals" based on the following criteria:


Education:

  • Bachelor Degree(Not Human Services field) & 4+ years full-time experience with population served OR
  • Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served OR
  • Master's Degree or Higher & 1+ years full-time experience with population served.
  • License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession.


Definitions:

  • Human Service DegreesInclude:Social Service, Sociology, Psychology, or other Human Service Degrees.
  • Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child

Pre-employment screening:

  • Complete criminal background
  • Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
  • Drug testing
  • Education verification and other credentialing based on position requirements.
  • Proof of employment history or references (if required)
  • Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

  • Payactiv: early access to the money you've earned from hours you've already worked,before payday!
  • Employee perks and discount program:to help you save money!
  • Paid Time Off(full-time employees only)
  • Health/Insurance (full-time employees only)
  • 401(k)retirement savings program
  • Wellbeing Programs: Physical, Emotional and Financial
  • Chronic Disease management programs forhypertension and diabetes (for qualifying employees)
  • Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.


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About RHA Health Services

Sourced by ZipRecruiter

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, and Tennessee.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Asheville, NC, US

Year founded

1989

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