Crisis Management Jobs in Raleigh, NC (NOW HIRING)

Scheduled Weekly Hours:
40
Schedule:
40 hours per week. 3 possible rotating shifts (9am-5pm; 10am-6pm; 11am-7pm), and rotating on-call coverage required for week nights and weekends.
Pay Range Minimum:
$19.00
Education We're Looking for:
Minimum of an Associate Degree (Bachelor or Master preferred - dependent upon experience) (Required)
Certifications We're Looking For:
Drivers License (Valid) - USA, Qualified Professional (QP) - Monarch-DSM, Registered Nurse (RN) - State Board of Nursing
Experience We're Looking For:
Experience in a crisis management setting or service during which the individual provided crisis response | 1 Year | RequiredExperience working with adults with a mental health diagnosis and/or substance use disorder | 2-4 years (Dependent Upon Education - see Job Description) | Required
Additional Details:
Mobile Crisis Professional III must meet one of the following:

• Qualified Professional (defined by 10A NCAC 27G .0104)
• Registered Nurse with an Associate's Degree in Nursing with 4 years' experience with mental health/substance use population

A Qualified Professional (10A NCAC 27G .0104) must have one of the following:

• Bachelor degree (non Human Services) with 4 years Full time OR 8 years Part time applicable experience required
• Bachelor degree (Human Services) with 2 years Full time OR 4 years Part time applicable experience required
• Master degree (Human Services) with 1 year Full time OR 2 years Part time applicable experience required

Job Description Summary:
The primary function of the Mobile Crisis Professional III is to work as a member of a Mobile Crisis Team to provide crisis intervention though psychiatric crisis assessments and assist in short-term crisis service planning and coordination in order to de-escalate and stabilize potential situations in an effort to maintain and promote safety. This position may facilitate when necessary involuntary commitment and placement in higher levels of care.
What You'll Do:
• Work with team on appropriate assessments, intervention methods and multi-axial diagnosis.
• Provide direct services to individuals who have requested services or who need services as identified by Screening, Triage and Referral (STR), the MCM Team, or community service providers such as hospitals and law enforcement.
• Provide intervention methods such as: face-to-face or telephone assessment, behavior of family intervention, hospital or respite placement, recommendation for further intervention, the creation of a crisis plan, or follow up with assessment.
• Assess individuals who are in crisis, to determine their level of service needed.
• Evaluate the individual's support system, the family's or caregiver's ability to maintain the individual in the community given the present situation, and determine the level of immediate support needed.
• Provide clinical services including in-depth crisis assessment and behavior interventions.
• Facilitate the least restrictive and safest environment for the individual requesting services. These arrangements may include hospitalization, voluntary and involuntary commitment or other placement.
• Serve as liaison along with the provider and STR or other appropriate service providers to arrange for clinically appropriate follow up service for the individual and their family.
• Work closely with the on-call psychiatrists in the management and determination or needed level of care.
• Assist in training necessary for implementation of crisis services, to include training to staff who may be confronted with crisis situations, and serve as a resource for other training as necessary.
• CSAC, LCAS, or CCS certified/licensed staff may also facilitate groups, individual sessions, and otherwise be available as needed to support the substance abuse recovery of individuals attending non-hospital medical detoxification program/facility based crisis program.
• Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.
• Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
• Demonstrate knowledge of emergency procedures and assist in crisis situations.
• Follow service definition guidelines for services being provided.
• Complete all other relevant responsibilities as assigned by the supervisor.
• Driving and travel may be required.
Benefits:
We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location. We look forward to discussing the details of your personalized compensation and benefits package-and what matters most to you-during the interview process.
Make a Difference in Someone's Life!
At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.
You Belong at Monarch Healthcare
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch Healthcare. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch Healthcare will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Monarch Healthcare is an Equal Opportunity Employer
Monarch Healthcare offers opportunities as diverse as the people we support and the communities we serve. Monarch Healthcare is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch Healthcare does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch Healthcare job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550.
This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch Healthcare.
Department:
BH - Qualified Professional